TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Lost 2021 TurboTax info While working on my 2022 taxes, I opened my 2021 taxes. After an update, all of my 2021 data was deleted from my TurboTax file :( Thankfully I had a paper backup.
Date published: 2023-03-29
Rated 5 out of 5 by from Taxes made easy I always love using TurboTax because they make something that can easily be stressful, very simple and understandable. Thank you TurboTax
Date published: 2023-03-29
Rated 5 out of 5 by from Have used for 30+ years I have used Turbo Tax since if first came out. I have never had a problem with it. I have always felt safe an secure and my taxes are correct.
Date published: 2023-03-29
Rated 1 out of 5 by from Such predatory UI Why wasn't I made aware that I'd have to pay so much. My filling was very simple and I'll be using a different service next year, it really wasn't worth 120 dollars. I finished my filing in 34 mins, not cause you're app was great or anything, I had one w2 and nothing else.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was great! The live assistants helped me tremendously. They were friendly and very polite.
Date published: 2023-03-29
Rated 5 out of 5 by from Very Easy to use! Nothing hard about using this and with the helps, I think anyone can use it.
Date published: 2023-03-29
Rated 1 out of 5 by from Turbo Tax is Not What It Used To Be! Turbo tax is now complicated to use, takes an exorbitant amount of time and is confusing. I have used them for more than 20 years and this will be the last.
Date published: 2023-03-29
Rated 3 out of 5 by from TurboTax Sucks in Places The requirement to enter the K-1 in more than one location when Box 1 & 2 has data is deplorable. With what TurboTax charges, it should be able to pay people enough to figure out how to make the K-1 process simpler.
Date published: 2023-03-29
Rated 5 out of 5 by from Longtime user We have used TurboTax for many years. When we owned a rental, with our mortgage and deductions, and now with just Social Security. It has always been easy to use and affordable. I recommend it to everyone.
Date published: 2023-03-29
Rated 5 out of 5 by from Quick and easy! So fast and easy with many options for assistance and many offerings of explanation.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5464
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Lost 2021 TurboTax info While working on my 2022 taxes, I opened my 2021 taxes. After an update, all of my 2021 data was deleted from my TurboTax file :( Thankfully I had a paper backup.
Date published: 2023-03-29
Rated 5 out of 5 by from Taxes made easy I always love using TurboTax because they make something that can easily be stressful, very simple and understandable. Thank you TurboTax
Date published: 2023-03-29
Rated 5 out of 5 by from Have used for 30+ years I have used Turbo Tax since if first came out. I have never had a problem with it. I have always felt safe an secure and my taxes are correct.
Date published: 2023-03-29
Rated 1 out of 5 by from Such predatory UI Why wasn't I made aware that I'd have to pay so much. My filling was very simple and I'll be using a different service next year, it really wasn't worth 120 dollars. I finished my filing in 34 mins, not cause you're app was great or anything, I had one w2 and nothing else.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was great! The live assistants helped me tremendously. They were friendly and very polite.
Date published: 2023-03-29
Rated 5 out of 5 by from Very Easy to use! Nothing hard about using this and with the helps, I think anyone can use it.
Date published: 2023-03-29
Rated 1 out of 5 by from Turbo Tax is Not What It Used To Be! Turbo tax is now complicated to use, takes an exorbitant amount of time and is confusing. I have used them for more than 20 years and this will be the last.
Date published: 2023-03-29
Rated 3 out of 5 by from TurboTax Sucks in Places The requirement to enter the K-1 in more than one location when Box 1 & 2 has data is deplorable. With what TurboTax charges, it should be able to pay people enough to figure out how to make the K-1 process simpler.
Date published: 2023-03-29
Rated 5 out of 5 by from Longtime user We have used TurboTax for many years. When we owned a rental, with our mortgage and deductions, and now with just Social Security. It has always been easy to use and affordable. I recommend it to everyone.
Date published: 2023-03-29
Rated 5 out of 5 by from Quick and easy! So fast and easy with many options for assistance and many offerings of explanation.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5464