TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 2 out of 5 by from The Past 2 Years TurboTax Has Missed The Mark This year was especially difficult. About half of my income is in the month of December so my tax form requires that a income and tax distribution be completed. After talking and getting help from 3 or 4 "tax experts" and not being able to get the information entered, much less calculated within TurboTax, I could not get to a point where I could file my taxes. There were 2 separate issues: 1) I was informed that there was a known error in TurboTax (I suggest that you post this right in the Turbotax login screen so let people (including the people who are trying to help customers) & 2) There was absolutely no assistance within TurboTax to help develop the quarterly numbers for income and tax. The people who help customers with problems are all good to excellent. My last contact was beyond excellent!
Date published: 2022-02-28
Rated 5 out of 5 by from happy with turbo tax Very happy with how easy this was and if i would of known it was this easy i would of been doing it myself
Date published: 2022-02-28
Rated 5 out of 5 by from Trust Turbo Tax Intuitive for a difficult job -- filing a tax return.
Date published: 2022-02-28
Rated 5 out of 5 by from I love it , I suggest turbo tax to everyone I know It was pretty awesome I didn’t need nobody’s help I did it all by myself.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Support from Turbo tax Live! I had a lot of questions, and the tax professionals were timely in their call backs as well as unhurried in their assistance. The product is great, but sometimes it is helpful to just be sure on complex situations.
Date published: 2022-02-28
Rated 5 out of 5 by from AWESOME PROGRAM Smooth and easy!!! Have used this program for 17 or 18 years will use again
Date published: 2022-02-28
Rated 5 out of 5 by from Love TurboTax Always super straightforward and efficient, I've been using it for 7 years running!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is good They did good really good, It was a quick and easy process
Date published: 2022-02-28
Rated 3 out of 5 by from Disappointing but made it work I use TurboTax to do a quite simple real estate LLC return. This year it attempted to include an unnecessary state form (502A) in my return, causing the return to be recurrently rejected until I figured out the problem and manually deleted the form from the TurboTax return. Needless to say that took a lot of time. So, Turbo Tax works. But it has bugs, and never goes smoothly.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Turbo Tax Turbo tax is quick fast and easy and guided me through very easy
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5461
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from The Past 2 Years TurboTax Has Missed The Mark This year was especially difficult. About half of my income is in the month of December so my tax form requires that a income and tax distribution be completed. After talking and getting help from 3 or 4 "tax experts" and not being able to get the information entered, much less calculated within TurboTax, I could not get to a point where I could file my taxes. There were 2 separate issues: 1) I was informed that there was a known error in TurboTax (I suggest that you post this right in the Turbotax login screen so let people (including the people who are trying to help customers) & 2) There was absolutely no assistance within TurboTax to help develop the quarterly numbers for income and tax. The people who help customers with problems are all good to excellent. My last contact was beyond excellent!
Date published: 2022-02-28
Rated 5 out of 5 by from happy with turbo tax Very happy with how easy this was and if i would of known it was this easy i would of been doing it myself
Date published: 2022-02-28
Rated 5 out of 5 by from Trust Turbo Tax Intuitive for a difficult job -- filing a tax return.
Date published: 2022-02-28
Rated 5 out of 5 by from I love it , I suggest turbo tax to everyone I know It was pretty awesome I didn’t need nobody’s help I did it all by myself.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Support from Turbo tax Live! I had a lot of questions, and the tax professionals were timely in their call backs as well as unhurried in their assistance. The product is great, but sometimes it is helpful to just be sure on complex situations.
Date published: 2022-02-28
Rated 5 out of 5 by from AWESOME PROGRAM Smooth and easy!!! Have used this program for 17 or 18 years will use again
Date published: 2022-02-28
Rated 5 out of 5 by from Love TurboTax Always super straightforward and efficient, I've been using it for 7 years running!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is good They did good really good, It was a quick and easy process
Date published: 2022-02-28
Rated 3 out of 5 by from Disappointing but made it work I use TurboTax to do a quite simple real estate LLC return. This year it attempted to include an unnecessary state form (502A) in my return, causing the return to be recurrently rejected until I figured out the problem and manually deleted the form from the TurboTax return. Needless to say that took a lot of time. So, Turbo Tax works. But it has bugs, and never goes smoothly.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Turbo Tax Turbo tax is quick fast and easy and guided me through very easy
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5461