TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Rejected by IRS after paying $137.00 to turbo tax Tax return rejected by the IRS after giving turbotax a $137 to file my federal and state income tax return return for a year where I only made 20K I'm single have no children don't own a home and not a business owner. Called for help and was transfered to an automated machine that told me I could talk to a person for an extra $60
Date published: 2022-04-17
Rated 5 out of 5 by from Love it Every Year! Been using TT for about 10 years, and it is the BEST way to do your taxes!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Is the Way To Go This is my third year using Turbo Tax. It guides me through each section and is Very easy to use. Turbo Tax gets me the largest return available to me.
Date published: 2022-04-17
Rated 1 out of 5 by from turbo tax is not awesome unable to file electronically. Hope I get my e filing fee back for the State of Indiana
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo tax is easy to use It's just matter of answering the question, Turbo does the rest!!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax is a quick and easy way to file for your taxes
Date published: 2022-04-17
Rated 5 out of 5 by from What a Relief! Turbo Tax Rocks I wasn't sure about trusting the software, so I figured out the numbers manually, thinking I would use TurboTax as a double-check. Glad I did. TurboTax found something I had overlooked.
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo Tax isn't what I had hoped for. I'm not an IT person which might have helped. Thank you
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax 2021 Excellent But... I am a long time user of TurboTax and my returns are not too complex. After being retired for several years they have been consistent over the last several. I was not expecting any difficulties this year but I almost forgot to submit my Identity Protection Pin that the IRS ha sent every year for the last six years. The entry of this PIN was overlooked by myself to EDIT a heading under a list of "Other Return Info" subjects. This PIN is an auto reject if not entered and is critical piece of filing. Previous years the program always asked for an entry but I was all the way to the transmit screen before I backed up to ensure that this PIN was entered. even with six or more passes over the personal info entry I missed this subheading for an section to edit. I have never done this previously so I can only figure there must be a change in the step by step entries that I missed this year. I know that everyone can now get a code but if the IRS sends you one you must use it or get rejected.
Date published: 2022-04-17
Rated 2 out of 5 by from Need to do Fixing to your Crypto filing. In the past I have had no major issues as you can see I have been using your product for around 8 years or so. Limiting crypto transactions in anyway in this age is just a horrible idea. This is no different the stock trading. You need to MASSIVELY increase your transmitting ability on the Online version.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5460
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Rejected by IRS after paying $137.00 to turbo tax Tax return rejected by the IRS after giving turbotax a $137 to file my federal and state income tax return return for a year where I only made 20K I'm single have no children don't own a home and not a business owner. Called for help and was transfered to an automated machine that told me I could talk to a person for an extra $60
Date published: 2022-04-17
Rated 5 out of 5 by from Love it Every Year! Been using TT for about 10 years, and it is the BEST way to do your taxes!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Is the Way To Go This is my third year using Turbo Tax. It guides me through each section and is Very easy to use. Turbo Tax gets me the largest return available to me.
Date published: 2022-04-17
Rated 1 out of 5 by from turbo tax is not awesome unable to file electronically. Hope I get my e filing fee back for the State of Indiana
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo tax is easy to use It's just matter of answering the question, Turbo does the rest!!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax is a quick and easy way to file for your taxes
Date published: 2022-04-17
Rated 5 out of 5 by from What a Relief! Turbo Tax Rocks I wasn't sure about trusting the software, so I figured out the numbers manually, thinking I would use TurboTax as a double-check. Glad I did. TurboTax found something I had overlooked.
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo Tax isn't what I had hoped for. I'm not an IT person which might have helped. Thank you
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax 2021 Excellent But... I am a long time user of TurboTax and my returns are not too complex. After being retired for several years they have been consistent over the last several. I was not expecting any difficulties this year but I almost forgot to submit my Identity Protection Pin that the IRS ha sent every year for the last six years. The entry of this PIN was overlooked by myself to EDIT a heading under a list of "Other Return Info" subjects. This PIN is an auto reject if not entered and is critical piece of filing. Previous years the program always asked for an entry but I was all the way to the transmit screen before I backed up to ensure that this PIN was entered. even with six or more passes over the personal info entry I missed this subheading for an section to edit. I have never done this previously so I can only figure there must be a change in the step by step entries that I missed this year. I know that everyone can now get a code but if the IRS sends you one you must use it or get rejected.
Date published: 2022-04-17
Rated 2 out of 5 by from Need to do Fixing to your Crypto filing. In the past I have had no major issues as you can see I have been using your product for around 8 years or so. Limiting crypto transactions in anyway in this age is just a horrible idea. This is no different the stock trading. You need to MASSIVELY increase your transmitting ability on the Online version.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5460