TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from My bad experience with TurboTax Deluxe 2022 I was not able to submit my Tax Return using the electronic filing method. After five unsuccessful attempts I have given up. All my efforts to verify AGI, IP pins and correct the issue were fruitless. The required previous year AGI was checked against 2021 filling, two types of IRS records with no results. Each time I received email from Intuit telling: "IND-032-04 - 'SpousePriorYearPIN' or SpousePriorYearAGIAmt' in the Return Header must match the e-File database" and promising help to correct the problem. Three evening were lost fighting with this buggy but expensive software.
Date published: 2023-03-29
Rated 4 out of 5 by from TurboTax works It used to be that once you had several donations in the list you could tap the top of the column and sort them alphabetically. I usually have multiple donations that I have made during the year and stick them in the tax folder. Now it looks like I will have to spend additional time sorting all of my donations.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use! It took only about 14 minutes to file my son's taxes. It was very easy to set up and easy to use. Awesome! I loved it!!!
Date published: 2023-03-29
Rated 5 out of 5 by from turbo tax is great takes time but you can watch your money grow..its awesome
Date published: 2023-03-29
Rated 5 out of 5 by from TTur it was good to file my tax with turbotax they are helpful
Date published: 2023-03-29
Rated 3 out of 5 by from It is not free It states it is free but at the end still adds the $59 fee.
Date published: 2023-03-29
Rated 4 out of 5 by from great to use great to use was an easy process once I had all my documents in front of me
Date published: 2023-03-29
Rated 4 out of 5 by from turbo tax makes it easy i was able to link my american express and Td bank cars and it computed all my buisness transactions for me, saving me a few hours.
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome and easy to use!!! Great! Very easy to use and walk through the topics.
Date published: 2023-03-29
Rated 3 out of 5 by from Could be more user friendly! It works, but I find it hard to use. It told me I was ready to file, I tried doing so, and THEN it told me my return couldn't be validated because the program wasn't up to date! I struggled to find how to update, which I finally did - and then it did transmit. The program should have found that before scaring me. The extra fee for the refund was sneaky at the end. Forcing a Nickname is ridiculous.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5458
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from My bad experience with TurboTax Deluxe 2022 I was not able to submit my Tax Return using the electronic filing method. After five unsuccessful attempts I have given up. All my efforts to verify AGI, IP pins and correct the issue were fruitless. The required previous year AGI was checked against 2021 filling, two types of IRS records with no results. Each time I received email from Intuit telling: "IND-032-04 - 'SpousePriorYearPIN' or SpousePriorYearAGIAmt' in the Return Header must match the e-File database" and promising help to correct the problem. Three evening were lost fighting with this buggy but expensive software.
Date published: 2023-03-29
Rated 4 out of 5 by from TurboTax works It used to be that once you had several donations in the list you could tap the top of the column and sort them alphabetically. I usually have multiple donations that I have made during the year and stick them in the tax folder. Now it looks like I will have to spend additional time sorting all of my donations.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use! It took only about 14 minutes to file my son's taxes. It was very easy to set up and easy to use. Awesome! I loved it!!!
Date published: 2023-03-29
Rated 5 out of 5 by from turbo tax is great takes time but you can watch your money grow..its awesome
Date published: 2023-03-29
Rated 5 out of 5 by from TTur it was good to file my tax with turbotax they are helpful
Date published: 2023-03-29
Rated 3 out of 5 by from It is not free It states it is free but at the end still adds the $59 fee.
Date published: 2023-03-29
Rated 4 out of 5 by from great to use great to use was an easy process once I had all my documents in front of me
Date published: 2023-03-29
Rated 4 out of 5 by from turbo tax makes it easy i was able to link my american express and Td bank cars and it computed all my buisness transactions for me, saving me a few hours.
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome and easy to use!!! Great! Very easy to use and walk through the topics.
Date published: 2023-03-29
Rated 3 out of 5 by from Could be more user friendly! It works, but I find it hard to use. It told me I was ready to file, I tried doing so, and THEN it told me my return couldn't be validated because the program wasn't up to date! I struggled to find how to update, which I finally did - and then it did transmit. The program should have found that before scaring me. The extra fee for the refund was sneaky at the end. Forcing a Nickname is ridiculous.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5458