TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Turbo Tax charges unexplainable fees I should not have to pay an additional fee of $39 just for Turbo Tax to take their payment from my refund. Won't be using these services again.
Date published: 2023-03-25
Rated 5 out of 5 by from outstanding product that keeps getting better! super intuitive, super easy software to use. the help / FAQ feature keeps getting better and better every year. Highly recommend!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is awesome They make the onerous job of filing taxes super easy. I got instant help by chat when I had a question and they helped me quickly. No wait time, no fuss.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax almost made if fun. Really easy!!!! Step by step guidance, easy to understand follow. Review was also helpful
Date published: 2023-03-25
Rated 5 out of 5 by from GREAT Simple to use and very helpful. I would recommend it to anyone who asks
Date published: 2023-03-25
Rated 3 out of 5 by from Too expensive!! Very expensive -for what you get - especially repeat customer
Date published: 2023-03-25
Rated 5 out of 5 by from Awsome Great easy filing. Have used Turbo Tax since arriving from South Africa. Never had any problems.
Date published: 2023-03-25
Rated 2 out of 5 by from Not so awesome anymore Different this year, a bit more difficult, and a whole lot more expensive. I could have paid a CPA less to do it for me, but I know that for next year
Date published: 2023-03-25
Rated 3 out of 5 by from Newly added exorbitant fees, no longer free I have used Turbotax for 6 years in a row, each year it has been a free service or one-time filing fee of $59 for state filing. Now they charge $59 for federal, $59 for state, and an additional $44 for "premium" just to scalp you of more money.. So all of this comes out to a whopping $162 for a simple tax refund. You might as well print out the IRS forms and mail it in yourself if you want to see any real money back. I will not be using Turboax's service any longer after this year.
Date published: 2023-03-25
Rated 5 out of 5 by from Home Business Savior We have been avid Turbo Tax users since I established my home-based consulting business since I retired from an international management consulting profession with a large-scale firm.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5456
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax charges unexplainable fees I should not have to pay an additional fee of $39 just for Turbo Tax to take their payment from my refund. Won't be using these services again.
Date published: 2023-03-25
Rated 5 out of 5 by from outstanding product that keeps getting better! super intuitive, super easy software to use. the help / FAQ feature keeps getting better and better every year. Highly recommend!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is awesome They make the onerous job of filing taxes super easy. I got instant help by chat when I had a question and they helped me quickly. No wait time, no fuss.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax almost made if fun. Really easy!!!! Step by step guidance, easy to understand follow. Review was also helpful
Date published: 2023-03-25
Rated 5 out of 5 by from GREAT Simple to use and very helpful. I would recommend it to anyone who asks
Date published: 2023-03-25
Rated 3 out of 5 by from Too expensive!! Very expensive -for what you get - especially repeat customer
Date published: 2023-03-25
Rated 5 out of 5 by from Awsome Great easy filing. Have used Turbo Tax since arriving from South Africa. Never had any problems.
Date published: 2023-03-25
Rated 2 out of 5 by from Not so awesome anymore Different this year, a bit more difficult, and a whole lot more expensive. I could have paid a CPA less to do it for me, but I know that for next year
Date published: 2023-03-25
Rated 3 out of 5 by from Newly added exorbitant fees, no longer free I have used Turbotax for 6 years in a row, each year it has been a free service or one-time filing fee of $59 for state filing. Now they charge $59 for federal, $59 for state, and an additional $44 for "premium" just to scalp you of more money.. So all of this comes out to a whopping $162 for a simple tax refund. You might as well print out the IRS forms and mail it in yourself if you want to see any real money back. I will not be using Turboax's service any longer after this year.
Date published: 2023-03-25
Rated 5 out of 5 by from Home Business Savior We have been avid Turbo Tax users since I established my home-based consulting business since I retired from an international management consulting profession with a large-scale firm.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5456