TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
GF4848 from
Can't find "help me fix it" I have a rejected retu
Pathetic user friendly! I have rejected return and have read instructions and watched video...this info is clear...problem is I can't find the screen that has "help me fix it"
Date published: 2022-10-10
Rated 3 out of 5 by
PJStokes from
TurboTax Premier Needs Better Form K-1 Facility
Had some minor errors in filing K-1's that TT would not allow me to file electronically, but no advice on how to correct minor errors.
Date published: 2022-10-10
Rated 5 out of 5 by
DazeWorks from
Turbo Tax Is Pretty Good
I had a lot of help from extremely nice people who explained to me the process of filing my taxes
Date published: 2022-10-10
Rated 5 out of 5 by
Lex40 from
They did their job
Very satisfied with the help Raina gave me. She made the process easy.
Date published: 2022-10-10
Rated 4 out of 5 by
kathyandmacmckenna21 from
2021 CE MK McKenna TT Review 10 Oct 22
No comment - sorry! Tried to file our 2020 taxes electronically - there was an AGI error and I had to file using paper - didn't get my return money until Jul 22. Trying one more time - verdict is still out. I don't like this form!
Date published: 2022-10-10
Rated 2 out of 5 by
GabbyyyG from
TurboTax
Shari was amazing and did everything she could to make sure we were getting our full refund
Date published: 2022-10-10
Rated 5 out of 5 by
ARVINDER from
AWESOME
THE BEST CUSTOMER SERVICE, I HAD A COMPLEX TAX RETURN AND I WANTED TO DO IT MYSELF AND TURBOTAX MADE IT HAPPEN TY
Date published: 2022-10-10
Rated 1 out of 5 by
lenochka from
getting every year harder and harder to complete
using TurboTax I am getting charged for sending taxes by e-file yet not California not Feds are accepting my files! and I don't know why
Date published: 2022-10-10
Rated 4 out of 5 by
Tim and Maryan from
Simple
Makes it easy to file to file a Federal and State return
Date published: 2022-10-10
Rated 5 out of 5 by
JenW21 from
Loved using TurboTax Live Full Service!!!
I love the peace of mind that someone with tax knowledge and expertise was walking me through this process.
All TurboTax® Offerings Reviews - Page 5456
Date published: 2022-10-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
GF4848 from
Can't find "help me fix it" I have a rejected retu
Pathetic user friendly! I have rejected return and have read instructions and watched video...this info is clear...problem is I can't find the screen that has "help me fix it"
Date published: 2022-10-10
Rated 3 out of 5 by
PJStokes from
TurboTax Premier Needs Better Form K-1 Facility
Had some minor errors in filing K-1's that TT would not allow me to file electronically, but no advice on how to correct minor errors.
Date published: 2022-10-10
Rated 5 out of 5 by
DazeWorks from
Turbo Tax Is Pretty Good
I had a lot of help from extremely nice people who explained to me the process of filing my taxes
Date published: 2022-10-10
Rated 5 out of 5 by
Lex40 from
They did their job
Very satisfied with the help Raina gave me. She made the process easy.
Date published: 2022-10-10
Rated 4 out of 5 by
kathyandmacmckenna21 from
2021 CE MK McKenna TT Review 10 Oct 22
No comment - sorry! Tried to file our 2020 taxes electronically - there was an AGI error and I had to file using paper - didn't get my return money until Jul 22. Trying one more time - verdict is still out. I don't like this form!
Date published: 2022-10-10
Rated 2 out of 5 by
GabbyyyG from
TurboTax
Shari was amazing and did everything she could to make sure we were getting our full refund
Date published: 2022-10-10
Rated 5 out of 5 by
ARVINDER from
AWESOME
THE BEST CUSTOMER SERVICE, I HAD A COMPLEX TAX RETURN AND I WANTED TO DO IT MYSELF AND TURBOTAX MADE IT HAPPEN TY
Date published: 2022-10-10
Rated 1 out of 5 by
lenochka from
getting every year harder and harder to complete
using TurboTax I am getting charged for sending taxes by e-file yet not California not Feds are accepting my files! and I don't know why
Date published: 2022-10-10
Rated 4 out of 5 by
Tim and Maryan from
Simple
Makes it easy to file to file a Federal and State return
Date published: 2022-10-10
Rated 5 out of 5 by
JenW21 from
Loved using TurboTax Live Full Service!!!
I love the peace of mind that someone with tax knowledge and expertise was walking me through this process.
All TurboTax® Offerings Reviews - Page 5456
Date published: 2022-10-10