TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax Assistant was able to resolve my technical issues
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo Tax is great It was easy to use. Just wished I had the option to not have to get the extra services. I don't need them. The extra $45 for the services was unavoidable to get even though I kept declining it. At the end when wrapping up, they give you no choice but to get it.
Date published: 2021-03-21
Rated 4 out of 5 by from Awesome step by step instructions with good revisit procedures
Date published: 2021-03-21
Rated 5 out of 5 by from Turbotax is amazing They take the time to walk me through getting my taxes done accurately and they are able to answer any questions that i have
Date published: 2021-03-21
Rated 5 out of 5 by from Using Turbo Tax was excellent! Fast and easy! The step by step guide offered by Turbo Tax really made doing taxes less stressful and easy! Great product!
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo was great Great experience with Turbotax had a easy time just pray now
Date published: 2021-03-21
Rated 3 out of 5 by from Some of the questions were a little confusing. Turbo Tax does offer lots of suggestions, info and questions. However, when I was trying to put in income information it would have been handy to have boxes to just type in the info instead of "Review". The site wouldn't let me enter 2020 info. Maybe the website was being funky. I cleared and started over. Mine was a simple submission. It should have been a little more straight forward. Yes, I will use it again.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is the best tax program I ever use. The reason I like turbo Tax is because they have all the forms you need to complete your taxes and the program rechecks everything before it's send out.
Date published: 2021-03-21
Rated 4 out of 5 by from Recommended Turbo tax is great! I have been using them for about 7 years now. The only real thing I do not like is that the chat option at the side, you are told is an "expert", well they are not, the guy I had to speak with even told me so. Very annoying! Other than that, I love that I can d this myself! Very easy system, very helpful all throughout the process!
Date published: 2021-03-21
Rated 2 out of 5 by from Difficult to use Had to go through entire process 4 times ... and it still wasn't 100% right.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5455
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax Assistant was able to resolve my technical issues
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo Tax is great It was easy to use. Just wished I had the option to not have to get the extra services. I don't need them. The extra $45 for the services was unavoidable to get even though I kept declining it. At the end when wrapping up, they give you no choice but to get it.
Date published: 2021-03-21
Rated 4 out of 5 by from Awesome step by step instructions with good revisit procedures
Date published: 2021-03-21
Rated 5 out of 5 by from Turbotax is amazing They take the time to walk me through getting my taxes done accurately and they are able to answer any questions that i have
Date published: 2021-03-21
Rated 5 out of 5 by from Using Turbo Tax was excellent! Fast and easy! The step by step guide offered by Turbo Tax really made doing taxes less stressful and easy! Great product!
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo was great Great experience with Turbotax had a easy time just pray now
Date published: 2021-03-21
Rated 3 out of 5 by from Some of the questions were a little confusing. Turbo Tax does offer lots of suggestions, info and questions. However, when I was trying to put in income information it would have been handy to have boxes to just type in the info instead of "Review". The site wouldn't let me enter 2020 info. Maybe the website was being funky. I cleared and started over. Mine was a simple submission. It should have been a little more straight forward. Yes, I will use it again.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is the best tax program I ever use. The reason I like turbo Tax is because they have all the forms you need to complete your taxes and the program rechecks everything before it's send out.
Date published: 2021-03-21
Rated 4 out of 5 by from Recommended Turbo tax is great! I have been using them for about 7 years now. The only real thing I do not like is that the chat option at the side, you are told is an "expert", well they are not, the guy I had to speak with even told me so. Very annoying! Other than that, I love that I can d this myself! Very easy system, very helpful all throughout the process!
Date published: 2021-03-21
Rated 2 out of 5 by from Difficult to use Had to go through entire process 4 times ... and it still wasn't 100% right.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5455