TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from Hate this product and the upsell and the company Stop lobbying to keep horrible tax law so that we have to use your trash product
Date published: 2022-03-03
Rated 2 out of 5 by from not as user friendly as year's past The customer service was very unhelpful and rude. The program was glitchy and kept giving me errors, but would not tell me what the errors were from. It took my hours longer this year than last to file.
Date published: 2022-03-03
Rated 4 out of 5 by from Turbo Tax is good I liked the old format much better. I had a terrible time finding out how to add my email address. I had a bad time pulling up my 2020 returns which was done with Turbo Tax. Please make it more user friendly again!
Date published: 2022-03-03
Rated 5 out of 5 by from GREAT EXPERIENCE! GREAT EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-03
Rated 5 out of 5 by from SO EASY! I love Turbo Tax. I use it every year because it is so easy. I couldn't do my taxes without it!
Date published: 2022-03-03
Rated 5 out of 5 by from REASSURING VERY HELPFUL,PROFESSIONAL & INFORMATIVE FILING 2021 TAXES THANKS ALICIA!!!
Date published: 2022-03-03
Rated 5 out of 5 by from Great! Super fast and easy! It was really helpful and guided me through the process
Date published: 2022-03-03
Rated 2 out of 5 by from Very Disappointed Been using Turbotax for years. So disappointed with this year's version which could handle Form 1116 for weeks. Just when I thought all was good - can't file electronically because of ftc carryovers. Really??? And the carryover is designated as March 31 and unsupported. This is not rocket science. I think this is my last year with Turbotax. Couldn't do an early filing, required to file by mail????
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax was very helpful Definitely utilized the Live Experts They were a plus! Very helpful
Date published: 2022-03-03
Rated 3 out of 5 by from Ok for simple stuff; needs improvement in several 1. Help within program is terrible - does not take you to the topic in program; gives general help topics! 2. Keeps tabs of prior state downloads wven if you do not want it anymore (how complex is it to have this as user select!) 3. Just wrong info in some cases - especially on side business SEP-IRA when you already have a 401K with regular employer - POOR and does not even give you an alert!
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5454
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Hate this product and the upsell and the company Stop lobbying to keep horrible tax law so that we have to use your trash product
Date published: 2022-03-03
Rated 2 out of 5 by from not as user friendly as year's past The customer service was very unhelpful and rude. The program was glitchy and kept giving me errors, but would not tell me what the errors were from. It took my hours longer this year than last to file.
Date published: 2022-03-03
Rated 4 out of 5 by from Turbo Tax is good I liked the old format much better. I had a terrible time finding out how to add my email address. I had a bad time pulling up my 2020 returns which was done with Turbo Tax. Please make it more user friendly again!
Date published: 2022-03-03
Rated 5 out of 5 by from GREAT EXPERIENCE! GREAT EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-03
Rated 5 out of 5 by from SO EASY! I love Turbo Tax. I use it every year because it is so easy. I couldn't do my taxes without it!
Date published: 2022-03-03
Rated 5 out of 5 by from REASSURING VERY HELPFUL,PROFESSIONAL & INFORMATIVE FILING 2021 TAXES THANKS ALICIA!!!
Date published: 2022-03-03
Rated 5 out of 5 by from Great! Super fast and easy! It was really helpful and guided me through the process
Date published: 2022-03-03
Rated 2 out of 5 by from Very Disappointed Been using Turbotax for years. So disappointed with this year's version which could handle Form 1116 for weeks. Just when I thought all was good - can't file electronically because of ftc carryovers. Really??? And the carryover is designated as March 31 and unsupported. This is not rocket science. I think this is my last year with Turbotax. Couldn't do an early filing, required to file by mail????
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax was very helpful Definitely utilized the Live Experts They were a plus! Very helpful
Date published: 2022-03-03
Rated 3 out of 5 by from Ok for simple stuff; needs improvement in several 1. Help within program is terrible - does not take you to the topic in program; gives general help topics! 2. Keeps tabs of prior state downloads wven if you do not want it anymore (how complex is it to have this as user select!) 3. Just wrong info in some cases - especially on side business SEP-IRA when you already have a 401K with regular employer - POOR and does not even give you an alert!
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5454