TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great Partner I’ve had a great experience every year. No issues or complaints.
Date published: 2023-03-29
Rated 5 out of 5 by from Super easy and helpful! Turbotax is an excellent service. User friendly and precise.
Date published: 2023-03-29
Rated 2 out of 5 by from Error in State Return not caught by error check! Turbotax Premier did not flag an error on my MN state tax return. My return was rejected when I filed with the state. The error was related to tax-exempt interest reported on Federal return not matching with amount on State return. This appeared to be an issue with rounding differences between the two returns. The rejection notification included directions on how to correct but they were unclear - and why couldn't TurboTax just perform the required override itself. Overall, the application was good but this was very disappointing.
Date published: 2023-03-29
Rated 5 out of 5 by from Works very well, easy to use Easy to use, especially if you have used it before. Seems to cover the bases with no real surprises. Have used it for several years with no problems.
Date published: 2023-03-29
Rated 5 out of 5 by from Makes a stressful process easier Filing taxes is annoying. TurboTax makes it slightly less terrible.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was great! Very seamless and helpful process. Every step had the option to provide insightful answers.
Date published: 2023-03-29
Rated 5 out of 5 by from Comprehensive Tax Preparation Tool Turbo Tax makes sure all forms are covered and imports from financial institutions.
Date published: 2023-03-29
Rated 5 out of 5 by from Another satisfying filing experience We've used TT for many years, it's always been simple and smooth, and this year was just as easy (from start to eFiling was just an hour). My only suggestion concerns the IRS Identity Protection PIN: the point where it is currently entered (under "Other tax situations") is not obvious, and we are not prompted to enter it. I suggest you prompt it to be entered up front, as part of the general filer information.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is the best Ravi, the tax expert, on line and on the telephone was very cordial, patient, and understanding. He answered all my questions to finish completing my taxes. Very happy.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is great Easy to complete, lots of info available, very helpful agents
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5452
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Partner I’ve had a great experience every year. No issues or complaints.
Date published: 2023-03-29
Rated 5 out of 5 by from Super easy and helpful! Turbotax is an excellent service. User friendly and precise.
Date published: 2023-03-29
Rated 2 out of 5 by from Error in State Return not caught by error check! Turbotax Premier did not flag an error on my MN state tax return. My return was rejected when I filed with the state. The error was related to tax-exempt interest reported on Federal return not matching with amount on State return. This appeared to be an issue with rounding differences between the two returns. The rejection notification included directions on how to correct but they were unclear - and why couldn't TurboTax just perform the required override itself. Overall, the application was good but this was very disappointing.
Date published: 2023-03-29
Rated 5 out of 5 by from Works very well, easy to use Easy to use, especially if you have used it before. Seems to cover the bases with no real surprises. Have used it for several years with no problems.
Date published: 2023-03-29
Rated 5 out of 5 by from Makes a stressful process easier Filing taxes is annoying. TurboTax makes it slightly less terrible.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was great! Very seamless and helpful process. Every step had the option to provide insightful answers.
Date published: 2023-03-29
Rated 5 out of 5 by from Comprehensive Tax Preparation Tool Turbo Tax makes sure all forms are covered and imports from financial institutions.
Date published: 2023-03-29
Rated 5 out of 5 by from Another satisfying filing experience We've used TT for many years, it's always been simple and smooth, and this year was just as easy (from start to eFiling was just an hour). My only suggestion concerns the IRS Identity Protection PIN: the point where it is currently entered (under "Other tax situations") is not obvious, and we are not prompted to enter it. I suggest you prompt it to be entered up front, as part of the general filer information.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is the best Ravi, the tax expert, on line and on the telephone was very cordial, patient, and understanding. He answered all my questions to finish completing my taxes. Very happy.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is great Easy to complete, lots of info available, very helpful agents
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5452