TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Summer is awesome! Summer was able to walk me through the Marketplace and get my refund going!
Date published: 2023-03-25
Rated 5 out of 5 by from TURBO TAX IS AWESOME.I EASY TO USE, BUT HARD TO GET IN TOUCH FOR PERSONAL HELP.
Date published: 2023-03-25
Rated 1 out of 5 by from so frustrating I started with the online version of turbotax and came to the to file then was surprised with the additional add on amounts. I didn't want to pay that much to get my refund so i purchased the desktop version. The online version doesn't let you download unless you pay so, i had to start all over again. Then the desktop version wanted to verify with the online version and somehow it deleted the desktop version and put me back into the online. After three times doing my taxes i finally got through. I have done my taxes for 51 times and this was the worst.
Date published: 2023-03-25
Rated 3 out of 5 by from Free/Pay issue: Cannot e-file State Turbotax will not allow the one free-efile for State. Inuit would not sign me in. Said problem with cookies or Javacript. Checked those out and still does not work. Daughter was able to previously pay for efile State using Inuit on same computer. Created new account, still did not work.
Date published: 2023-03-25
Rated 3 out of 5 by from Turbo Tax The software is very easy to navigate. I am however extremely disappointed you offered a 20 percent discount and did not apply that to my filing.
Date published: 2023-03-25
Rated 5 out of 5 by from Great job Great product easy to use and navigate in the app.
Date published: 2023-03-25
Rated 5 out of 5 by from turbo tax is awsome very easy to use. rejected but was informed right away and was able to fix.
Date published: 2023-03-25
Rated 5 out of 5 by from I think this is one of the easiest things to do! It is so easy you really can figure it out for yourself but if you need help its a push button away!
Date published: 2023-03-25
Rated 1 out of 5 by from Straightforward Estate: Fed marginal, MA unusable First year of fairly simple estate. Fed very confusing w.r.t. non-income distributions. Error check got stuck on missing unasked-for and irrelevant beneficiary %s. Massachusetts form was simply garbage- "imported" huge non-existent short term CGs from Fed out of thin air. Did MA by hand in <1 hour instead, wasted $58.
Date published: 2023-03-25
Rated 5 out of 5 by from quick and easy Step-by-step guide was easy to follow. Did my taxes on my own.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5450
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Summer is awesome! Summer was able to walk me through the Marketplace and get my refund going!
Date published: 2023-03-25
Rated 5 out of 5 by from TURBO TAX IS AWESOME.I EASY TO USE, BUT HARD TO GET IN TOUCH FOR PERSONAL HELP.
Date published: 2023-03-25
Rated 1 out of 5 by from so frustrating I started with the online version of turbotax and came to the to file then was surprised with the additional add on amounts. I didn't want to pay that much to get my refund so i purchased the desktop version. The online version doesn't let you download unless you pay so, i had to start all over again. Then the desktop version wanted to verify with the online version and somehow it deleted the desktop version and put me back into the online. After three times doing my taxes i finally got through. I have done my taxes for 51 times and this was the worst.
Date published: 2023-03-25
Rated 3 out of 5 by from Free/Pay issue: Cannot e-file State Turbotax will not allow the one free-efile for State. Inuit would not sign me in. Said problem with cookies or Javacript. Checked those out and still does not work. Daughter was able to previously pay for efile State using Inuit on same computer. Created new account, still did not work.
Date published: 2023-03-25
Rated 3 out of 5 by from Turbo Tax The software is very easy to navigate. I am however extremely disappointed you offered a 20 percent discount and did not apply that to my filing.
Date published: 2023-03-25
Rated 5 out of 5 by from Great job Great product easy to use and navigate in the app.
Date published: 2023-03-25
Rated 5 out of 5 by from turbo tax is awsome very easy to use. rejected but was informed right away and was able to fix.
Date published: 2023-03-25
Rated 5 out of 5 by from I think this is one of the easiest things to do! It is so easy you really can figure it out for yourself but if you need help its a push button away!
Date published: 2023-03-25
Rated 1 out of 5 by from Straightforward Estate: Fed marginal, MA unusable First year of fairly simple estate. Fed very confusing w.r.t. non-income distributions. Error check got stuck on missing unasked-for and irrelevant beneficiary %s. Massachusetts form was simply garbage- "imported" huge non-existent short term CGs from Fed out of thin air. Did MA by hand in <1 hour instead, wasted $58.
Date published: 2023-03-25
Rated 5 out of 5 by from quick and easy Step-by-step guide was easy to follow. Did my taxes on my own.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5450