TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
dianaandkat from
Summer is awesome!
Summer was able to walk me through the Marketplace and get my refund going!
Date published: 2023-03-25
Rated 5 out of 5 by
LE FTY from
TURBO TAX IS AWESOME.I
EASY TO USE, BUT HARD TO GET IN TOUCH FOR PERSONAL HELP.
Date published: 2023-03-25
Rated 1 out of 5 by
Frogsniffer from
so frustrating
I started with the online version of turbotax and came to the to file then was surprised with the additional add on amounts. I didn't want to pay that much to get my refund so i purchased the desktop version. The online version doesn't let you download unless you pay so, i had to start all over again. Then the desktop version wanted to verify with the online version and somehow it deleted the desktop version and put me back into the online. After three times doing my taxes i finally got through. I have done my taxes for 51 times and this was the worst.
Date published: 2023-03-25
Rated 3 out of 5 by
SASCleveland from
Free/Pay issue: Cannot e-file State
Turbotax will not allow the one free-efile for State. Inuit would not sign me in. Said problem with cookies or Javacript. Checked those out and still does not work. Daughter was able to previously pay for efile State using Inuit on same computer. Created new account, still did not work.
Date published: 2023-03-25
Rated 3 out of 5 by
Soccer 68 from
Turbo Tax
The software is very easy to navigate. I am however extremely disappointed you offered a 20 percent discount and did not apply that to my filing.
Date published: 2023-03-25
Rated 5 out of 5 by
null from
Great job
Great product easy to use and navigate in the app.
Date published: 2023-03-25
Rated 5 out of 5 by
lynn2468 from
turbo tax is awsome
very easy to use. rejected but was informed right away and was able to fix.
Date published: 2023-03-25
Rated 5 out of 5 by
4524 from
I think this is one of the easiest things to do!
It is so easy you really can figure it out for yourself but if you need help its a push button away!
Date published: 2023-03-25
Rated 1 out of 5 by
rocky4592 from
Straightforward Estate: Fed marginal, MA unusable
First year of fairly simple estate. Fed very confusing w.r.t. non-income distributions. Error check got stuck on missing unasked-for and irrelevant beneficiary %s. Massachusetts form was simply garbage- "imported" huge non-existent short term CGs from Fed out of thin air. Did MA by hand in <1 hour instead, wasted $58.
Date published: 2023-03-25
Rated 5 out of 5 by
KCYB from
quick and easy
Step-by-step guide was easy to follow. Did my taxes on my own.
All TurboTax® Offerings Reviews - Page 5450
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
dianaandkat from
Summer is awesome!
Summer was able to walk me through the Marketplace and get my refund going!
Date published: 2023-03-25
Rated 5 out of 5 by
LE FTY from
TURBO TAX IS AWESOME.I
EASY TO USE, BUT HARD TO GET IN TOUCH FOR PERSONAL HELP.
Date published: 2023-03-25
Rated 1 out of 5 by
Frogsniffer from
so frustrating
I started with the online version of turbotax and came to the to file then was surprised with the additional add on amounts. I didn't want to pay that much to get my refund so i purchased the desktop version. The online version doesn't let you download unless you pay so, i had to start all over again. Then the desktop version wanted to verify with the online version and somehow it deleted the desktop version and put me back into the online. After three times doing my taxes i finally got through. I have done my taxes for 51 times and this was the worst.
Date published: 2023-03-25
Rated 3 out of 5 by
SASCleveland from
Free/Pay issue: Cannot e-file State
Turbotax will not allow the one free-efile for State. Inuit would not sign me in. Said problem with cookies or Javacript. Checked those out and still does not work. Daughter was able to previously pay for efile State using Inuit on same computer. Created new account, still did not work.
Date published: 2023-03-25
Rated 3 out of 5 by
Soccer 68 from
Turbo Tax
The software is very easy to navigate. I am however extremely disappointed you offered a 20 percent discount and did not apply that to my filing.
Date published: 2023-03-25
Rated 5 out of 5 by
null from
Great job
Great product easy to use and navigate in the app.
Date published: 2023-03-25
Rated 5 out of 5 by
lynn2468 from
turbo tax is awsome
very easy to use. rejected but was informed right away and was able to fix.
Date published: 2023-03-25
Rated 5 out of 5 by
4524 from
I think this is one of the easiest things to do!
It is so easy you really can figure it out for yourself but if you need help its a push button away!
Date published: 2023-03-25
Rated 1 out of 5 by
rocky4592 from
Straightforward Estate: Fed marginal, MA unusable
First year of fairly simple estate. Fed very confusing w.r.t. non-income distributions. Error check got stuck on missing unasked-for and irrelevant beneficiary %s. Massachusetts form was simply garbage- "imported" huge non-existent short term CGs from Fed out of thin air. Did MA by hand in <1 hour instead, wasted $58.
Date published: 2023-03-25
Rated 5 out of 5 by
KCYB from
quick and easy
Step-by-step guide was easy to follow. Did my taxes on my own.
All TurboTax® Offerings Reviews - Page 5450
Date published: 2023-03-25