TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax makes this so easy ! A little anxious filing for the first time as a widow but every question was understandable and has hints "see more" if you need a little more help.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy peasy Have used for years. Always easy to use and follow instructions. Recommend.
Date published: 2022-04-15
Rated 2 out of 5 by from the government should just tell us what we owe extremely cumbersome, had to jump through many hoops to finally file my taxes and then they charged me $60 because my tax return was not a "simple" return. Disappointed
Date published: 2022-04-15
Rated 5 out of 5 by from Love the easy process It’s great, easy and simple forms!!! Plus free which is a huge plus
Date published: 2022-04-15
Rated 4 out of 5 by from TurboTax errpr I had reported the following in Community: There's still remains an error about this issue in the Turbo Tax program (Turbo Tax Premier, updated yesterday, 3/24/2022). At the end of Deductions & Credits under Federal Taxes, after entering Done with Deductions, and pressing Continue twice, you come to the page Here are Your 2020 and 2021 Deductions & Credits, which is a summary of your situation. That page shows a list of your individual deductions (Standard Deduction, Charitable Cash Contributions, and possibly others), and the last line, "Total Deductions." The error is that the "Total Deductions" is not the correct sum of the individual deductions (For me, for 2021, the individual items were not summed, but the value entered as "Total Deductions" was just the Standard Deduction -- leaving the impression that the program was ignoring the Charitable Cash Contributions). I talked to a Turbo Tax rep, and he denied that the "Total Deductions" should be the sum of the individual items!!!!!!!!!!!! At any rate, despite the fact that this interface page of the program is in error, the entries on the actual 1040 form appear to be correct!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome. Turbo Tax makes the filing process simple and helping features that confirm you are doing it correctly. It was the first time I filed and I did use the free option. They have a bar to ask any questions you would try to look upon online. They have all information you need to file
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use! I enjoy using TurboTax because it is easy to use. They ask questions and I answer, it's that simple.
Date published: 2022-04-15
Rated 5 out of 5 by from Enjoy the ease of Turbo Tax Have been using Turbo Tax for years.. I enjoy the ease and extra benifits.
Date published: 2022-04-15
Rated 5 out of 5 by from For Peace of Mind I have used Turbo Tax for the past few years and I am always at peace leaving my tax returns in their hands.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax was Good Turbo Tax really helped me get this done this year
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5450
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes this so easy ! A little anxious filing for the first time as a widow but every question was understandable and has hints "see more" if you need a little more help.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy peasy Have used for years. Always easy to use and follow instructions. Recommend.
Date published: 2022-04-15
Rated 2 out of 5 by from the government should just tell us what we owe extremely cumbersome, had to jump through many hoops to finally file my taxes and then they charged me $60 because my tax return was not a "simple" return. Disappointed
Date published: 2022-04-15
Rated 5 out of 5 by from Love the easy process It’s great, easy and simple forms!!! Plus free which is a huge plus
Date published: 2022-04-15
Rated 4 out of 5 by from TurboTax errpr I had reported the following in Community: There's still remains an error about this issue in the Turbo Tax program (Turbo Tax Premier, updated yesterday, 3/24/2022). At the end of Deductions & Credits under Federal Taxes, after entering Done with Deductions, and pressing Continue twice, you come to the page Here are Your 2020 and 2021 Deductions & Credits, which is a summary of your situation. That page shows a list of your individual deductions (Standard Deduction, Charitable Cash Contributions, and possibly others), and the last line, "Total Deductions." The error is that the "Total Deductions" is not the correct sum of the individual deductions (For me, for 2021, the individual items were not summed, but the value entered as "Total Deductions" was just the Standard Deduction -- leaving the impression that the program was ignoring the Charitable Cash Contributions). I talked to a Turbo Tax rep, and he denied that the "Total Deductions" should be the sum of the individual items!!!!!!!!!!!! At any rate, despite the fact that this interface page of the program is in error, the entries on the actual 1040 form appear to be correct!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome. Turbo Tax makes the filing process simple and helping features that confirm you are doing it correctly. It was the first time I filed and I did use the free option. They have a bar to ask any questions you would try to look upon online. They have all information you need to file
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use! I enjoy using TurboTax because it is easy to use. They ask questions and I answer, it's that simple.
Date published: 2022-04-15
Rated 5 out of 5 by from Enjoy the ease of Turbo Tax Have been using Turbo Tax for years.. I enjoy the ease and extra benifits.
Date published: 2022-04-15
Rated 5 out of 5 by from For Peace of Mind I have used Turbo Tax for the past few years and I am always at peace leaving my tax returns in their hands.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax was Good Turbo Tax really helped me get this done this year
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5450