TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax is Great! Fast and easy to use. Plus I was able to get Live Help... Thank you
Date published: 2022-03-03
Rated 4 out of 5 by from I love turbo tax Quick and easy to use and very helpful when needed
Date published: 2022-03-03
Rated 5 out of 5 by from Pretty easy to use program I found the way Turbo tax is organized and with all the questions it asks it is pretty easy to use.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome The choices were simple and straight forward. Easy to understand.
Date published: 2022-03-03
Rated 5 out of 5 by from easy filing quick and easy way to file my simple return previously had done by volunteers at senior center.
Date published: 2022-03-03
Rated 5 out of 5 by from Great work Turbotax TurboTax has a very good UI to fill the taxes and explanation is also very good for technical terms.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome! This worked out so well! DANIELLE was such a rock star
Date published: 2022-03-03
Rated 1 out of 5 by from BE CAREFUL When upgrade they don't tell you that filing state taxes is no longer free. It's not apparent at all. Then when you go to check out suddenly you have to pay to file your state taxes that would have been free with the free filing option. So upgrading isn't really an upgrade because the benefits included in the previous filing option are not available.
Date published: 2022-03-03
Rated 3 out of 5 by from Almost works as designed It took over 2 hours to eliminate the Child Tax Credit form 8812. End fix was to remove the $ TT wrongly placed in the form. My personal info indicate 0 dependents.
Date published: 2022-03-03
Rated 3 out of 5 by from E-file is a disappointment. I would love to give Turbotax five stars, but as usual, the very end of the process is the most disappointing: E-file doesn't work; I tried to get help for E-file but all I got was a circular prompt with NO phone number under a heading of 'call this number'. I finally gave up on E-file even though my AGI was exactly as recorded on the IRS web site and the "Pin" numbers Turbo prompted me to create were consider invalid. Anyway, I went ahead and printed everything and will go through the 20th century paper submit. Even that remains confusing. The only way to actually print is to view the documents under Adobe and then manually print from Adobe. I've used Turbotax for almost 30 years and every year the denouement is disappointment. This year is no different.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5448
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is Great! Fast and easy to use. Plus I was able to get Live Help... Thank you
Date published: 2022-03-03
Rated 4 out of 5 by from I love turbo tax Quick and easy to use and very helpful when needed
Date published: 2022-03-03
Rated 5 out of 5 by from Pretty easy to use program I found the way Turbo tax is organized and with all the questions it asks it is pretty easy to use.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome The choices were simple and straight forward. Easy to understand.
Date published: 2022-03-03
Rated 5 out of 5 by from easy filing quick and easy way to file my simple return previously had done by volunteers at senior center.
Date published: 2022-03-03
Rated 5 out of 5 by from Great work Turbotax TurboTax has a very good UI to fill the taxes and explanation is also very good for technical terms.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome! This worked out so well! DANIELLE was such a rock star
Date published: 2022-03-03
Rated 1 out of 5 by from BE CAREFUL When upgrade they don't tell you that filing state taxes is no longer free. It's not apparent at all. Then when you go to check out suddenly you have to pay to file your state taxes that would have been free with the free filing option. So upgrading isn't really an upgrade because the benefits included in the previous filing option are not available.
Date published: 2022-03-03
Rated 3 out of 5 by from Almost works as designed It took over 2 hours to eliminate the Child Tax Credit form 8812. End fix was to remove the $ TT wrongly placed in the form. My personal info indicate 0 dependents.
Date published: 2022-03-03
Rated 3 out of 5 by from E-file is a disappointment. I would love to give Turbotax five stars, but as usual, the very end of the process is the most disappointing: E-file doesn't work; I tried to get help for E-file but all I got was a circular prompt with NO phone number under a heading of 'call this number'. I finally gave up on E-file even though my AGI was exactly as recorded on the IRS web site and the "Pin" numbers Turbo prompted me to create were consider invalid. Anyway, I went ahead and printed everything and will go through the 20th century paper submit. Even that remains confusing. The only way to actually print is to view the documents under Adobe and then manually print from Adobe. I've used Turbotax for almost 30 years and every year the denouement is disappointment. This year is no different.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5448