TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax speialist Customer support .Nora and Adelcida Excellent and Profesional. Thank you so much.
Date published: 2022-03-01
Rated 2 out of 5 by from Turbotax Business flunks e-Filing Business is necessary for Trusts, but the instructions are opaque and incomplete. Electronic filing is impossible if you need to attach documents -- which is not uncommon. No support for state taxes.
Date published: 2022-03-01
Rated 5 out of 5 by from Simple, and easy Turbo Tax From start to finish ,easy to follow instructions.
Date published: 2022-03-01
Rated 1 out of 5 by from This software sucks It's stupid I have to pat $59 bucks to file a federal return.
Date published: 2022-03-01
Rated 5 out of 5 by from Bum was very helpful and answered questions prompt Very helpful and Bum made it easy for me and explained everything in detail
Date published: 2022-03-01
Rated 5 out of 5 by from I would not imagine going anywhere else I would not imagine going anywhere else because they are always fast reliable and on point.
Date published: 2022-03-01
Rated 5 out of 5 by from Good work always They always respond quickly and I never have any issues
Date published: 2022-03-01
Rated 5 out of 5 by from Trusted for 10 years with no regrets! This year I had Crypto and had a ton of questions. The live help was amazing!
Date published: 2022-03-01
Rated 5 out of 5 by from Quick and Easy way to file taxes I have used every other ways to file taxes, and Turbo tax is without a doubt the fastest, easiest and most reliable. It helps breakdown all the complex stress that taxes bring, and assists you set-by-set to file in a correct and simple way.
Date published: 2022-03-01
Rated 4 out of 5 by from Confusing - Need to Improve This is the 1st time filed with this TurboTax Live after over 10 years as a TurboTax user but found this Live program has many areas of misinformation and confusing the tax filer into a frustration stage. However, the CPA is still providing as best service as she can to help the tax filer. Therefore, CPA scored 10, but TurboTax scored 8. So the average is 9 maximum, could be lower. There is more room to improve for TurboTax Live to become user friendly.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5443
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax speialist Customer support .Nora and Adelcida Excellent and Profesional. Thank you so much.
Date published: 2022-03-01
Rated 2 out of 5 by from Turbotax Business flunks e-Filing Business is necessary for Trusts, but the instructions are opaque and incomplete. Electronic filing is impossible if you need to attach documents -- which is not uncommon. No support for state taxes.
Date published: 2022-03-01
Rated 5 out of 5 by from Simple, and easy Turbo Tax From start to finish ,easy to follow instructions.
Date published: 2022-03-01
Rated 1 out of 5 by from This software sucks It's stupid I have to pat $59 bucks to file a federal return.
Date published: 2022-03-01
Rated 5 out of 5 by from Bum was very helpful and answered questions prompt Very helpful and Bum made it easy for me and explained everything in detail
Date published: 2022-03-01
Rated 5 out of 5 by from I would not imagine going anywhere else I would not imagine going anywhere else because they are always fast reliable and on point.
Date published: 2022-03-01
Rated 5 out of 5 by from Good work always They always respond quickly and I never have any issues
Date published: 2022-03-01
Rated 5 out of 5 by from Trusted for 10 years with no regrets! This year I had Crypto and had a ton of questions. The live help was amazing!
Date published: 2022-03-01
Rated 5 out of 5 by from Quick and Easy way to file taxes I have used every other ways to file taxes, and Turbo tax is without a doubt the fastest, easiest and most reliable. It helps breakdown all the complex stress that taxes bring, and assists you set-by-set to file in a correct and simple way.
Date published: 2022-03-01
Rated 4 out of 5 by from Confusing - Need to Improve This is the 1st time filed with this TurboTax Live after over 10 years as a TurboTax user but found this Live program has many areas of misinformation and confusing the tax filer into a frustration stage. However, the CPA is still providing as best service as she can to help the tax filer. Therefore, CPA scored 10, but TurboTax scored 8. So the average is 9 maximum, could be lower. There is more room to improve for TurboTax Live to become user friendly.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5443