TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Realy frustrating I had to edit a figure on my form 1099-R, but when I did, the total state tax owed (which should have reflected 194.85 already withheld did not change and there was no way to adjust that. I actually gave up in frustration after hours of work and just paid an extra 200 to the state because of TurboTax's problem.
Date published: 2023-03-25
Rated 5 out of 5 by from Great Tax Filing Tool I have used Turbo Tax for over 20 years. It is user-friendly and reminds you of areas that you may have otherwise missed. I use it with confidence that my return will be accurate and that I will get all of the deductions to which I am entitled.
Date published: 2023-03-25
Rated 5 out of 5 by from Always Turbo Tax Always use it , Always a refund and no problems every year
Date published: 2023-03-25
Rated 4 out of 5 by from A little funky but good customer service from Mike Had e-filed my return & set up autopayment. Then discovered a mistake & needed to file amended return with additional payment. Mike in Customer Service was extremely helpful in getting this resolved & sent a link for electronic payment with IRS. Mike also answered another question about taxes unrelated to my current year. Mike rocks!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is the best Great way to do taxes! Love Turbo Tax and they love me.
Date published: 2023-03-25
Rated 5 out of 5 by from Quick and Easy It was quick and easy step by step. I was able to get help when needed.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is great I prepared it on my own but turbo tax helped with the reviews and double checks
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax Premium makes taxes easy I do not have a complicated return but I do have some dividends and other items that were new to me. TurboTax walked me through it all.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is great!! It was so much easier than I anticipated. Very happy with my experience
Date published: 2023-03-25
Rated 1 out of 5 by from impossible to be able to talk to an actual person update turbo tax, complete the program. it comes back no errors 100% guaranteed click on e-file it will not transmit. Called recording sends email for different topic than my complaint
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5442
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Realy frustrating I had to edit a figure on my form 1099-R, but when I did, the total state tax owed (which should have reflected 194.85 already withheld did not change and there was no way to adjust that. I actually gave up in frustration after hours of work and just paid an extra 200 to the state because of TurboTax's problem.
Date published: 2023-03-25
Rated 5 out of 5 by from Great Tax Filing Tool I have used Turbo Tax for over 20 years. It is user-friendly and reminds you of areas that you may have otherwise missed. I use it with confidence that my return will be accurate and that I will get all of the deductions to which I am entitled.
Date published: 2023-03-25
Rated 5 out of 5 by from Always Turbo Tax Always use it , Always a refund and no problems every year
Date published: 2023-03-25
Rated 4 out of 5 by from A little funky but good customer service from Mike Had e-filed my return & set up autopayment. Then discovered a mistake & needed to file amended return with additional payment. Mike in Customer Service was extremely helpful in getting this resolved & sent a link for electronic payment with IRS. Mike also answered another question about taxes unrelated to my current year. Mike rocks!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is the best Great way to do taxes! Love Turbo Tax and they love me.
Date published: 2023-03-25
Rated 5 out of 5 by from Quick and Easy It was quick and easy step by step. I was able to get help when needed.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is great I prepared it on my own but turbo tax helped with the reviews and double checks
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax Premium makes taxes easy I do not have a complicated return but I do have some dividends and other items that were new to me. TurboTax walked me through it all.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is great!! It was so much easier than I anticipated. Very happy with my experience
Date published: 2023-03-25
Rated 1 out of 5 by from impossible to be able to talk to an actual person update turbo tax, complete the program. it comes back no errors 100% guaranteed click on e-file it will not transmit. Called recording sends email for different topic than my complaint
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5442