TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 2 out of 5 by
another frustrated cust from
Realy frustrating
I had to edit a figure on my form 1099-R, but when I did, the total state tax owed (which should have reflected 194.85 already withheld did not change and there was no way to adjust that. I actually gave up in frustration after hours of work and just paid an extra 200 to the state because of TurboTax's problem.
Date published: 2023-03-25
Rated 5 out of 5 by
papabear47 from
Great Tax Filing Tool
I have used Turbo Tax for over 20 years. It is user-friendly and reminds you of areas that you may have otherwise missed. I use it with confidence that my return will be accurate and that I will get all of the deductions to which I am entitled.
Date published: 2023-03-25
Rated 5 out of 5 by
PAC Daddy from
Always Turbo Tax
Always use it , Always a refund and no problems every year
Date published: 2023-03-25
Rated 4 out of 5 by
LarryMax from
A little funky but good customer service from Mike
Had e-filed my return & set up autopayment. Then discovered a mistake & needed to file amended return with additional payment. Mike in Customer Service was extremely helpful in getting this resolved & sent a link for electronic payment with IRS. Mike also answered another question about taxes unrelated to my current year. Mike rocks!
Date published: 2023-03-25
Rated 5 out of 5 by
Jrod1982abcde from
Turbo Tax is the best
Great way to do taxes! Love Turbo Tax and they love me.
Date published: 2023-03-25
Rated 5 out of 5 by
Bmanfeb from
Quick and Easy
It was quick and easy step by step. I was able to get help when needed.
Date published: 2023-03-25
Rated 5 out of 5 by
TayB5 from
Turbo tax is great
I prepared it on my own but turbo tax helped with the reviews and double checks
Date published: 2023-03-25
Rated 5 out of 5 by
Perryd23 from
TurboTax Premium makes taxes easy
I do not have a complicated return but I do have some dividends and other items that were new to me. TurboTax walked me through it all.
Date published: 2023-03-25
Rated 5 out of 5 by
Janna95 from
TurboTax is great!!
It was so much easier than I anticipated. Very happy with my experience
Date published: 2023-03-25
Rated 1 out of 5 by
very frustrated customerX from
impossible to be able to talk to an actual person
update turbo tax, complete the program. it comes back no errors 100% guaranteed click on e-file it will not transmit. Called recording sends email for different topic than my complaint
All TurboTax® Offerings Reviews - Page 5442
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
another frustrated cust from
Realy frustrating
I had to edit a figure on my form 1099-R, but when I did, the total state tax owed (which should have reflected 194.85 already withheld did not change and there was no way to adjust that. I actually gave up in frustration after hours of work and just paid an extra 200 to the state because of TurboTax's problem.
Date published: 2023-03-25
Rated 5 out of 5 by
papabear47 from
Great Tax Filing Tool
I have used Turbo Tax for over 20 years. It is user-friendly and reminds you of areas that you may have otherwise missed. I use it with confidence that my return will be accurate and that I will get all of the deductions to which I am entitled.
Date published: 2023-03-25
Rated 5 out of 5 by
PAC Daddy from
Always Turbo Tax
Always use it , Always a refund and no problems every year
Date published: 2023-03-25
Rated 4 out of 5 by
LarryMax from
A little funky but good customer service from Mike
Had e-filed my return & set up autopayment. Then discovered a mistake & needed to file amended return with additional payment. Mike in Customer Service was extremely helpful in getting this resolved & sent a link for electronic payment with IRS. Mike also answered another question about taxes unrelated to my current year. Mike rocks!
Date published: 2023-03-25
Rated 5 out of 5 by
Jrod1982abcde from
Turbo Tax is the best
Great way to do taxes! Love Turbo Tax and they love me.
Date published: 2023-03-25
Rated 5 out of 5 by
Bmanfeb from
Quick and Easy
It was quick and easy step by step. I was able to get help when needed.
Date published: 2023-03-25
Rated 5 out of 5 by
TayB5 from
Turbo tax is great
I prepared it on my own but turbo tax helped with the reviews and double checks
Date published: 2023-03-25
Rated 5 out of 5 by
Perryd23 from
TurboTax Premium makes taxes easy
I do not have a complicated return but I do have some dividends and other items that were new to me. TurboTax walked me through it all.
Date published: 2023-03-25
Rated 5 out of 5 by
Janna95 from
TurboTax is great!!
It was so much easier than I anticipated. Very happy with my experience
Date published: 2023-03-25
Rated 1 out of 5 by
very frustrated customerX from
impossible to be able to talk to an actual person
update turbo tax, complete the program. it comes back no errors 100% guaranteed click on e-file it will not transmit. Called recording sends email for different topic than my complaint
All TurboTax® Offerings Reviews - Page 5442
Date published: 2023-03-25