TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from Overpriced It’s getting more and more expensive every year. The additional 39 fee to pay with my refund is ridiculous when I’m already paying more than HR Block would cost
Date published: 2022-03-04
Rated 4 out of 5 by from Turbo is easy to use Nothing to post....,...........................!!!!!
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is awesome TurboTax was super easy to use and led me step by step with no problems. Love it!
Date published: 2022-03-04
Rated 5 out of 5 by from Worth the Time Little effort on my part. Turbo did the work, and I provided the proper documents
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax Lave was easy and fast Love the professional and courteous service provided.
Date published: 2022-03-04
Rated 5 out of 5 by from It was a good experience My expert David was amazing. He did a good job on helping me within my return. He is a very nice guy and has helped me so much.
Date published: 2022-03-04
Rated 5 out of 5 by from Our Turbo Tax expert was awesome! Our expert's name was Beng. He were extremely satisfied with excellent customer service competence, expertise, and his willingness to take the time to explain and answer all of our questions. We are first time rental property owners and we were nervous about the process but after working with Beng, we have a clearer understanding of much information and are very grateful for his help.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is awesome............................... excellent................................................................................................................
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is Great! The Expert was very helpful, we explained the problem and she came up with a solution and helped us file the return. A++++
Date published: 2022-03-04
Rated 2 out of 5 by from TurboTax Business Not As Good as Individual I have used Turbo Tax for my individual return for years. Although I am knowledgeable about tax matters, I appreciate that Turbo Tax gives you an option to work on what you want or run through their interview in case there is something you might have missed. Overall, I give the Turbo Tax Individual product a 10 out of 10. Based on my experience with Turbo Tax Deluxe for Individuals, I was very disappointed in Turbo Tax Business. The program is not nearly as sophisticated as Turbo Tax Deluxe. I cannot rely on Turbo Tax to make sure I get the Federal and CA partnership returns right. I have to do many manual overrides to prepare the returns correctly. Some of the manual overrides may be due to some unique situations, but many appear to be fairly common situations which I would have expected Turbo Tax Business to handle based on my experience with the individual product. Turbo Tax Business is not much better than doing the returns manually, but I still use it so I can file electronically. Overall, the price is high relative to the value provided.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5442
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Overpriced It’s getting more and more expensive every year. The additional 39 fee to pay with my refund is ridiculous when I’m already paying more than HR Block would cost
Date published: 2022-03-04
Rated 4 out of 5 by from Turbo is easy to use Nothing to post....,...........................!!!!!
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is awesome TurboTax was super easy to use and led me step by step with no problems. Love it!
Date published: 2022-03-04
Rated 5 out of 5 by from Worth the Time Little effort on my part. Turbo did the work, and I provided the proper documents
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax Lave was easy and fast Love the professional and courteous service provided.
Date published: 2022-03-04
Rated 5 out of 5 by from It was a good experience My expert David was amazing. He did a good job on helping me within my return. He is a very nice guy and has helped me so much.
Date published: 2022-03-04
Rated 5 out of 5 by from Our Turbo Tax expert was awesome! Our expert's name was Beng. He were extremely satisfied with excellent customer service competence, expertise, and his willingness to take the time to explain and answer all of our questions. We are first time rental property owners and we were nervous about the process but after working with Beng, we have a clearer understanding of much information and are very grateful for his help.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is awesome............................... excellent................................................................................................................
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is Great! The Expert was very helpful, we explained the problem and she came up with a solution and helped us file the return. A++++
Date published: 2022-03-04
Rated 2 out of 5 by from TurboTax Business Not As Good as Individual I have used Turbo Tax for my individual return for years. Although I am knowledgeable about tax matters, I appreciate that Turbo Tax gives you an option to work on what you want or run through their interview in case there is something you might have missed. Overall, I give the Turbo Tax Individual product a 10 out of 10. Based on my experience with Turbo Tax Deluxe for Individuals, I was very disappointed in Turbo Tax Business. The program is not nearly as sophisticated as Turbo Tax Deluxe. I cannot rely on Turbo Tax to make sure I get the Federal and CA partnership returns right. I have to do many manual overrides to prepare the returns correctly. Some of the manual overrides may be due to some unique situations, but many appear to be fairly common situations which I would have expected Turbo Tax Business to handle based on my experience with the individual product. Turbo Tax Business is not much better than doing the returns manually, but I still use it so I can file electronically. Overall, the price is high relative to the value provided.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5442