TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I did all my taxes in one sitting very easy and fast to use. I did my taxes in one sitting, and i'm a fulltime student, changed jobs, own a home, and run a business. it took care of everything for me
Date published: 2023-03-25
Rated 3 out of 5 by from Turbo Tax 2022 I was charged 118.00 for assistance $59.00 on a problem I had, and for State Taxes. I was very greatful for the Girl I had who helped me fix a problem that was coming up that should not have come up. But, I don't think I need to pay the $59.00 for State Taxes when I am getting $0. Last year I was walked through answers for the State Tax. No Charge. This time, I didn't even see anything about the State. $0 just appeared in upper left corner.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is great!!!!! Very respectful, helpful and called me immediately wonderful experience
Date published: 2023-03-25
Rated 5 out of 5 by from Good experience This was the easiest way to get it done for this year.
Date published: 2023-03-25
Rated 5 out of 5 by from Great Tax Prep Product Have used Turbo Tax for several years. The format is easy to follow and use; plus I can stop and save at any point through the process.
Date published: 2023-03-25
Rated 3 out of 5 by from Pretty Good The program is pretty easy to use. e-filing is difficult. It would not accept any of my credit cards. This happens every year. I know other people o=have this problem but they never fix it.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax makes the whole mess tolerable. Jasmine was incredible, patient and thorough. We are simply amazed at how smooth an anxious process was handled, with reassurance and competence. My wife and I are grateful for the service.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is great I have Turbo Tax for approximately 15 years. easy and convenient. the cost of Turbo Tax is very reasonable.
Date published: 2023-03-25
Rated 5 out of 5 by from 5 STAR TURBO TAX REVIEW easy to follow questions and suggestions - proper questions were ask for guide lines
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is NO 1. There was a problem with my taxes and Turbo Tax stayed right here for me through it all. Yea Turbo Tax!!!!!!!!!!
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5439
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I did all my taxes in one sitting very easy and fast to use. I did my taxes in one sitting, and i'm a fulltime student, changed jobs, own a home, and run a business. it took care of everything for me
Date published: 2023-03-25
Rated 3 out of 5 by from Turbo Tax 2022 I was charged 118.00 for assistance $59.00 on a problem I had, and for State Taxes. I was very greatful for the Girl I had who helped me fix a problem that was coming up that should not have come up. But, I don't think I need to pay the $59.00 for State Taxes when I am getting $0. Last year I was walked through answers for the State Tax. No Charge. This time, I didn't even see anything about the State. $0 just appeared in upper left corner.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is great!!!!! Very respectful, helpful and called me immediately wonderful experience
Date published: 2023-03-25
Rated 5 out of 5 by from Good experience This was the easiest way to get it done for this year.
Date published: 2023-03-25
Rated 5 out of 5 by from Great Tax Prep Product Have used Turbo Tax for several years. The format is easy to follow and use; plus I can stop and save at any point through the process.
Date published: 2023-03-25
Rated 3 out of 5 by from Pretty Good The program is pretty easy to use. e-filing is difficult. It would not accept any of my credit cards. This happens every year. I know other people o=have this problem but they never fix it.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax makes the whole mess tolerable. Jasmine was incredible, patient and thorough. We are simply amazed at how smooth an anxious process was handled, with reassurance and competence. My wife and I are grateful for the service.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is great I have Turbo Tax for approximately 15 years. easy and convenient. the cost of Turbo Tax is very reasonable.
Date published: 2023-03-25
Rated 5 out of 5 by from 5 STAR TURBO TAX REVIEW easy to follow questions and suggestions - proper questions were ask for guide lines
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is NO 1. There was a problem with my taxes and Turbo Tax stayed right here for me through it all. Yea Turbo Tax!!!!!!!!!!
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5439