TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from TurboTax gave me a headache It was awful, there's stuff on there you don't know about and there was a glitch. It asked me if I wanted to remove documents and I said yes; it never did. Every time it kept asking me to review stuff, it kept adding stuff that I didn't need or making duplicate information. The ad I clicked on was misleading, as well. The first lady who started to help, misinformed me. Luckily you can stop and start over and clear out forms. The only reason I gave it a 2 because the guy who reviewed it at the end was great!
Date published: 2021-03-03
Rated 1 out of 5 by from I am annoyed I spent over an hour on the phone with one of their reps and they said they were going to get me to do my taxes on my own and not use deluxe. That hour did not get me what I needed and had to pay more. won't be using turbo tax again.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Service Love TurboTax! Great service and I would recommend it to all my friends
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is awesome!!! It was easy to use and very convenient. Would recommend to anyone.
Date published: 2021-03-03
Rated 5 out of 5 by from TURBO TAX VERY EASY AND FAST. I WAS DONE IN NO TIME. DID NOT LIKE THE EXTRA FEE FOR PAYING WITH MY TAX RETURN.
Date published: 2021-03-03
Rated 5 out of 5 by from Never a Disappointment First time completed using the online return. Found it very simple, with informative explanations of areas that required some clarification. I also used the free telephone help, and said to expect a call in six minutes...it was exactly six minutes.
Date published: 2021-03-03
Rated 4 out of 5 by from Easy to work with It was a smooth process and explains everything for you
Date published: 2021-03-03
Rated 5 out of 5 by from Great Product Do it. It is wonderful and affordable. It is also easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome Ease of use and availability to get help if needed.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax made it simple Using Turbotax made filing easy and simple. I just had to file in the blanks and answer their questions. It took less than 15 minutes to file.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5438
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax gave me a headache It was awful, there's stuff on there you don't know about and there was a glitch. It asked me if I wanted to remove documents and I said yes; it never did. Every time it kept asking me to review stuff, it kept adding stuff that I didn't need or making duplicate information. The ad I clicked on was misleading, as well. The first lady who started to help, misinformed me. Luckily you can stop and start over and clear out forms. The only reason I gave it a 2 because the guy who reviewed it at the end was great!
Date published: 2021-03-03
Rated 1 out of 5 by from I am annoyed I spent over an hour on the phone with one of their reps and they said they were going to get me to do my taxes on my own and not use deluxe. That hour did not get me what I needed and had to pay more. won't be using turbo tax again.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Service Love TurboTax! Great service and I would recommend it to all my friends
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is awesome!!! It was easy to use and very convenient. Would recommend to anyone.
Date published: 2021-03-03
Rated 5 out of 5 by from TURBO TAX VERY EASY AND FAST. I WAS DONE IN NO TIME. DID NOT LIKE THE EXTRA FEE FOR PAYING WITH MY TAX RETURN.
Date published: 2021-03-03
Rated 5 out of 5 by from Never a Disappointment First time completed using the online return. Found it very simple, with informative explanations of areas that required some clarification. I also used the free telephone help, and said to expect a call in six minutes...it was exactly six minutes.
Date published: 2021-03-03
Rated 4 out of 5 by from Easy to work with It was a smooth process and explains everything for you
Date published: 2021-03-03
Rated 5 out of 5 by from Great Product Do it. It is wonderful and affordable. It is also easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome Ease of use and availability to get help if needed.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax made it simple Using Turbotax made filing easy and simple. I just had to file in the blanks and answer their questions. It took less than 15 minutes to file.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5438