TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very good Easy and friendly. TurboTax has guided me to all the necessary questions to IRS. Thank you very much
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is an awesome product It walks us through each and every step to get taxes filed with little to no complications
Date published: 2021-03-24
Rated 5 out of 5 by from Turbotax is easy Turbotax makes returns super easy and fast. I use turbotax every year and it never lets me down
Date published: 2021-03-24
Rated 5 out of 5 by from Easy Pretends to be free but it is not, still worth it.
Date published: 2021-03-24
Rated 5 out of 5 by from AMAZING N EASY It was so easy to use and it only took me 30min to work through.
Date published: 2021-03-24
Rated 5 out of 5 by from Way to go I've been using them for 4yrs now. I love how simple and easy they make it.
Date published: 2021-03-24
Rated 5 out of 5 by from State Filing Issues Resolved! Doug, the EA that contacted me, spent over an hour trying to figure out what was wrong with my wife's state tax filings and successfully rectified the issue. He definitely showed tremendous dedication to serving his customer and just reaffirmed why I will continue to use TurboTax for future tax filings.
Date published: 2021-03-24
Rated 1 out of 5 by from Search bar BROKEN in TurboTax and Broken Process Turbo Tax usually works great for me, but this year I was very unimpressed by how essential features were broken or buggy and did not function. For example, in order to e-file the link to click to go pay the extra e-file fee was BROKEN and the hand-off link back and forth to go and pay and come back to file was BROKEN. I had to pay the delux audit protection fee for no good reason simply to get around this broken functionality. In addition the Search button/bar is also BROKEN and if I click on an empty box appears in which nothing can be typed and it is not actually possible to search. Horrible.
Date published: 2021-03-24
Rated 5 out of 5 by from excellent support team I had gotten stuck on one of my forms and the Turbotax rep called and solved it promptly
Date published: 2021-03-24
Rated 5 out of 5 by from GREAT!! Use them every year! So easy to use. When I don't understand something I can utilize their help section.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5435
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good Easy and friendly. TurboTax has guided me to all the necessary questions to IRS. Thank you very much
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is an awesome product It walks us through each and every step to get taxes filed with little to no complications
Date published: 2021-03-24
Rated 5 out of 5 by from Turbotax is easy Turbotax makes returns super easy and fast. I use turbotax every year and it never lets me down
Date published: 2021-03-24
Rated 5 out of 5 by from Easy Pretends to be free but it is not, still worth it.
Date published: 2021-03-24
Rated 5 out of 5 by from AMAZING N EASY It was so easy to use and it only took me 30min to work through.
Date published: 2021-03-24
Rated 5 out of 5 by from Way to go I've been using them for 4yrs now. I love how simple and easy they make it.
Date published: 2021-03-24
Rated 5 out of 5 by from State Filing Issues Resolved! Doug, the EA that contacted me, spent over an hour trying to figure out what was wrong with my wife's state tax filings and successfully rectified the issue. He definitely showed tremendous dedication to serving his customer and just reaffirmed why I will continue to use TurboTax for future tax filings.
Date published: 2021-03-24
Rated 1 out of 5 by from Search bar BROKEN in TurboTax and Broken Process Turbo Tax usually works great for me, but this year I was very unimpressed by how essential features were broken or buggy and did not function. For example, in order to e-file the link to click to go pay the extra e-file fee was BROKEN and the hand-off link back and forth to go and pay and come back to file was BROKEN. I had to pay the delux audit protection fee for no good reason simply to get around this broken functionality. In addition the Search button/bar is also BROKEN and if I click on an empty box appears in which nothing can be typed and it is not actually possible to search. Horrible.
Date published: 2021-03-24
Rated 5 out of 5 by from excellent support team I had gotten stuck on one of my forms and the Turbotax rep called and solved it promptly
Date published: 2021-03-24
Rated 5 out of 5 by from GREAT!! Use them every year! So easy to use. When I don't understand something I can utilize their help section.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5435