TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from TurboTax is great but Turbo Tax is great but it presented a few challenges this year (some of which have been ongoing). SEP Contributions - it does not prompt for these. Every year I have to dig to figure out where to input them. Selling a vehicle used in a business - very difficult to get the allowable depreciation. I would think the software would calculate it as it has my records for the last 20 years... Schwab - it would not interact with TurboTax which was very painful to have to enter by hand all the transactions. Other than this it was fine.
Date published: 2022-03-07
Rated 5 out of 5 by from Easy to follow Very easy to enter the information, the only problem, was trying to get a phone call with the verification code never did get a call and had to go the long waypag37
Date published: 2022-03-07
Rated 5 out of 5 by from Always Great! So easy to use and quick. Thank you for all your help and service.
Date published: 2022-03-07
Rated 5 out of 5 by from GREAT great service simple and easy to use. very user friendly
Date published: 2022-03-07
Rated 3 out of 5 by from WHY are updates needed EVERY SINGLE time I log in? Turbo Tax is VERY easy to use and understand. The one drawback is that EVERY SINGLE time I log in, it updates. This is annoying and time consuming. It makes me wonder what my tax return is missing, since the LAST update?? I would have given a 5 star rating if it weren't for this annoying feature.
Date published: 2022-03-07
Rated 5 out of 5 by from accurate and easy to use have used for several years, easy to use accurate results
Date published: 2022-03-07
Rated 5 out of 5 by from happy with ease of use and chatting personnel Had to use chat room and the people were very helpful
Date published: 2022-03-07
Rated 5 out of 5 by from Good Very good I appreciate all the help, and plan to use you guys for future services.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax out did themselves! We got the biggest return we’ve ever had this year and it was with the help of a turbo tax expert! I fully recommend everyone to do the full service option because we got walked through everything they were going to do and they communicated greatly with us if they ever needed anything or needed to walk us through another step. We will definitely be using full service next year again!
Date published: 2022-03-07
Rated 5 out of 5 by from Excellent!!! I've used TurboTax in the past and always filed my own taxes. However many things changed for me this past year including selling a home that I was gifted before a family member passed. With the complexities, I was hesitant to do my own. My assigned tax expert and the assistant were amazing. Eased all my concerns and highly recommended this service.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5430
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is great but Turbo Tax is great but it presented a few challenges this year (some of which have been ongoing). SEP Contributions - it does not prompt for these. Every year I have to dig to figure out where to input them. Selling a vehicle used in a business - very difficult to get the allowable depreciation. I would think the software would calculate it as it has my records for the last 20 years... Schwab - it would not interact with TurboTax which was very painful to have to enter by hand all the transactions. Other than this it was fine.
Date published: 2022-03-07
Rated 5 out of 5 by from Easy to follow Very easy to enter the information, the only problem, was trying to get a phone call with the verification code never did get a call and had to go the long waypag37
Date published: 2022-03-07
Rated 5 out of 5 by from Always Great! So easy to use and quick. Thank you for all your help and service.
Date published: 2022-03-07
Rated 5 out of 5 by from GREAT great service simple and easy to use. very user friendly
Date published: 2022-03-07
Rated 3 out of 5 by from WHY are updates needed EVERY SINGLE time I log in? Turbo Tax is VERY easy to use and understand. The one drawback is that EVERY SINGLE time I log in, it updates. This is annoying and time consuming. It makes me wonder what my tax return is missing, since the LAST update?? I would have given a 5 star rating if it weren't for this annoying feature.
Date published: 2022-03-07
Rated 5 out of 5 by from accurate and easy to use have used for several years, easy to use accurate results
Date published: 2022-03-07
Rated 5 out of 5 by from happy with ease of use and chatting personnel Had to use chat room and the people were very helpful
Date published: 2022-03-07
Rated 5 out of 5 by from Good Very good I appreciate all the help, and plan to use you guys for future services.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax out did themselves! We got the biggest return we’ve ever had this year and it was with the help of a turbo tax expert! I fully recommend everyone to do the full service option because we got walked through everything they were going to do and they communicated greatly with us if they ever needed anything or needed to walk us through another step. We will definitely be using full service next year again!
Date published: 2022-03-07
Rated 5 out of 5 by from Excellent!!! I've used TurboTax in the past and always filed my own taxes. However many things changed for me this past year including selling a home that I was gifted before a family member passed. With the complexities, I was hesitant to do my own. My assigned tax expert and the assistant were amazing. Eased all my concerns and highly recommended this service.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5430