TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
TH26 from
Great Experience with preparing of taxes
Tax preparation was easy. The resources provided were helpful. Input of information was fast and not complicated.
Date published: 2023-03-25
Rated 1 out of 5 by
neverusingturbotaxagain42 from
Turbo Tax charges unexplainable fees
I should not have to pay an additional fee of $39 just for Turbo Tax to take their payment from my refund. Won't be using these services again.
Date published: 2023-03-25
Rated 5 out of 5 by
GabFam from
outstanding product that keeps getting better!
super intuitive, super easy software to use. the help / FAQ feature keeps getting better and better every year. Highly recommend!
Date published: 2023-03-25
Rated 5 out of 5 by
armenh1 from
Turbo tax is awesome
They make the onerous job of filing taxes super easy. I got instant help by chat when I had a question and they helped me quickly. No wait time, no fuss.
Date published: 2023-03-25
Rated 5 out of 5 by
Snickname from
Turbo Tax almost made if fun. Really easy!!!!
Step by step guidance, easy to understand follow. Review was also helpful
Date published: 2023-03-25
Rated 5 out of 5 by
HEXXUS JOKER from
GREAT
Simple to use and very helpful. I would recommend it to anyone who asks
Date published: 2023-03-25
Rated 3 out of 5 by
Ketch22 from
Too expensive!!
Very expensive -for what you get - especially repeat customer
Date published: 2023-03-25
Rated 5 out of 5 by
Walling from
Awsome
Great easy filing. Have used Turbo Tax since arriving from South Africa. Never had any problems.
Date published: 2023-03-25
Rated 2 out of 5 by
jmckm from
Not so awesome anymore
Different this year, a bit more difficult, and a whole lot more expensive. I could have paid a CPA less to do it for me, but I know that for next year
Date published: 2023-03-25
Rated 3 out of 5 by
renee1028 from
Newly added exorbitant fees, no longer free
I have used Turbotax for 6 years in a row, each year it has been a free service or one-time filing fee of $59 for state filing. Now they charge $59 for federal, $59 for state, and an additional $44 for "premium" just to scalp you of more money.. So all of this comes out to a whopping $162 for a simple tax refund. You might as well print out the IRS forms and mail it in yourself if you want to see any real money back. I will not be using Turboax's service any longer after this year.
All TurboTax® Offerings Reviews - Page 5428
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TH26 from
Great Experience with preparing of taxes
Tax preparation was easy. The resources provided were helpful. Input of information was fast and not complicated.
Date published: 2023-03-25
Rated 1 out of 5 by
neverusingturbotaxagain42 from
Turbo Tax charges unexplainable fees
I should not have to pay an additional fee of $39 just for Turbo Tax to take their payment from my refund. Won't be using these services again.
Date published: 2023-03-25
Rated 5 out of 5 by
GabFam from
outstanding product that keeps getting better!
super intuitive, super easy software to use. the help / FAQ feature keeps getting better and better every year. Highly recommend!
Date published: 2023-03-25
Rated 5 out of 5 by
armenh1 from
Turbo tax is awesome
They make the onerous job of filing taxes super easy. I got instant help by chat when I had a question and they helped me quickly. No wait time, no fuss.
Date published: 2023-03-25
Rated 5 out of 5 by
Snickname from
Turbo Tax almost made if fun. Really easy!!!!
Step by step guidance, easy to understand follow. Review was also helpful
Date published: 2023-03-25
Rated 5 out of 5 by
HEXXUS JOKER from
GREAT
Simple to use and very helpful. I would recommend it to anyone who asks
Date published: 2023-03-25
Rated 3 out of 5 by
Ketch22 from
Too expensive!!
Very expensive -for what you get - especially repeat customer
Date published: 2023-03-25
Rated 5 out of 5 by
Walling from
Awsome
Great easy filing. Have used Turbo Tax since arriving from South Africa. Never had any problems.
Date published: 2023-03-25
Rated 2 out of 5 by
jmckm from
Not so awesome anymore
Different this year, a bit more difficult, and a whole lot more expensive. I could have paid a CPA less to do it for me, but I know that for next year
Date published: 2023-03-25
Rated 3 out of 5 by
renee1028 from
Newly added exorbitant fees, no longer free
I have used Turbotax for 6 years in a row, each year it has been a free service or one-time filing fee of $59 for state filing. Now they charge $59 for federal, $59 for state, and an additional $44 for "premium" just to scalp you of more money.. So all of this comes out to a whopping $162 for a simple tax refund. You might as well print out the IRS forms and mail it in yourself if you want to see any real money back. I will not be using Turboax's service any longer after this year.
All TurboTax® Offerings Reviews - Page 5428
Date published: 2023-03-25