TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MANUMARK from
TURBO TAX IS GREAT
I HAVE USED IT FOR YEARS AND IT IS AWESOME NO NEED FOR A CPA!
Date published: 2022-04-14
Rated 5 out of 5 by
Glen Ivy from
Turbo Tax is excellent
It is easy to use. It remembers last year's tax return
Date published: 2022-04-14
Rated 5 out of 5 by
K dot from
4 years in a row ! T.T NEVER drops the ball
i love using turbo tax! wont go anywhere else! been amazing and they help me do it myself! T.T Live is right there if you need them too
Date published: 2022-04-14
Rated 2 out of 5 by
Adamzonian from
Turbotax for estates is acceptable
Turbotax for personal stuff is great. Answers to questions are easily available. Turbotax business for estates is acceptable, but poorly supported when it comes to questions. For example, which state should you file the taxes in? - no guidance. It asks which forms should be included and provides a list of 10 forms - no guidance. I had to google each one to see. Some numerical fields only showed up in the review process, not the data entry phase (percent of total distribution). So, overall it does the job, but anyone using the program could easily spot four or five places where a help button could dramatically improve the service. The online community discussion area was great. Many of my questions were answered there very quickly.
Date published: 2022-04-14
Rated 4 out of 5 by
1nothing1 from
Turbo Tax is great
fix the expiry date in final check before efile. for Seniors it is 99/99/9999. Your form doesnot accept it.
Date published: 2022-04-14
Rated 4 out of 5 by
jlcasseri from
very quiet, reliable and easy to use..
I have always had a good experience with Turbo Tax.
Date published: 2022-04-14
Rated 5 out of 5 by
Dan1700 from
TurboTax is the best at simplifying taxes
I've used TurboTax now for over 7 years and it really simplifies filing taxes. Their forms ask questions in a simple way and it's easy to follow. Their new Live Help feature is extra helpful as I had a question about my return before filing.
Date published: 2022-04-14
Rated 5 out of 5 by
HappyMyTaxesRDone from
Turbo Tax with an expert is worth it
I usually do taxes with Turbo Tax on my own but now was just unsure whether I was doing them correctly now, with all the changes, claiming two kids, as well as having self-employed income and crypto investments. The hardest part was collecting and digitizing all my files. After that, easy-peasy.
Date published: 2022-04-14
Rated 5 out of 5 by
CPBP369 from
Turbotax is awesome
Theodore helped us get through our taxes and answer our questions.
Date published: 2022-04-14
Rated 5 out of 5 by
TiffanyK18 from
Stress free
I am completely satisfied with my experience with Turbo Tax. I have used them for the last 3 or 4 years. If you can take pictures and answer questions, you can use Turbo Tax. No worrying about, uggh I hope I didn’t mess something up, or forget to report something. You can check the status of your return on the app. Quick and easy.
All TurboTax® Offerings Reviews - Page 5422
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MANUMARK from
TURBO TAX IS GREAT
I HAVE USED IT FOR YEARS AND IT IS AWESOME NO NEED FOR A CPA!
Date published: 2022-04-14
Rated 5 out of 5 by
Glen Ivy from
Turbo Tax is excellent
It is easy to use. It remembers last year's tax return
Date published: 2022-04-14
Rated 5 out of 5 by
K dot from
4 years in a row ! T.T NEVER drops the ball
i love using turbo tax! wont go anywhere else! been amazing and they help me do it myself! T.T Live is right there if you need them too
Date published: 2022-04-14
Rated 2 out of 5 by
Adamzonian from
Turbotax for estates is acceptable
Turbotax for personal stuff is great. Answers to questions are easily available. Turbotax business for estates is acceptable, but poorly supported when it comes to questions. For example, which state should you file the taxes in? - no guidance. It asks which forms should be included and provides a list of 10 forms - no guidance. I had to google each one to see. Some numerical fields only showed up in the review process, not the data entry phase (percent of total distribution). So, overall it does the job, but anyone using the program could easily spot four or five places where a help button could dramatically improve the service. The online community discussion area was great. Many of my questions were answered there very quickly.
Date published: 2022-04-14
Rated 4 out of 5 by
1nothing1 from
Turbo Tax is great
fix the expiry date in final check before efile. for Seniors it is 99/99/9999. Your form doesnot accept it.
Date published: 2022-04-14
Rated 4 out of 5 by
jlcasseri from
very quiet, reliable and easy to use..
I have always had a good experience with Turbo Tax.
Date published: 2022-04-14
Rated 5 out of 5 by
Dan1700 from
TurboTax is the best at simplifying taxes
I've used TurboTax now for over 7 years and it really simplifies filing taxes. Their forms ask questions in a simple way and it's easy to follow. Their new Live Help feature is extra helpful as I had a question about my return before filing.
Date published: 2022-04-14
Rated 5 out of 5 by
HappyMyTaxesRDone from
Turbo Tax with an expert is worth it
I usually do taxes with Turbo Tax on my own but now was just unsure whether I was doing them correctly now, with all the changes, claiming two kids, as well as having self-employed income and crypto investments. The hardest part was collecting and digitizing all my files. After that, easy-peasy.
Date published: 2022-04-14
Rated 5 out of 5 by
CPBP369 from
Turbotax is awesome
Theodore helped us get through our taxes and answer our questions.
Date published: 2022-04-14
Rated 5 out of 5 by
TiffanyK18 from
Stress free
I am completely satisfied with my experience with Turbo Tax. I have used them for the last 3 or 4 years. If you can take pictures and answer questions, you can use Turbo Tax. No worrying about, uggh I hope I didn’t mess something up, or forget to report something. You can check the status of your return on the app. Quick and easy.
All TurboTax® Offerings Reviews - Page 5422
Date published: 2022-04-14