TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from terrible Told me I could file for free and the last step gave me no option but to select deluxe when I’m a 20 year old with simple taxes. ridiculous
Date published: 2022-04-19
Rated 1 out of 5 by from Easy to use but disappointed with this years help My return is significantly less. I was told I could look at last years returns and this years to compare. That wasn’t an option after going through. Help. For the amount I pay it shouldn’t be so much less of a return this year and can’t figure out why. Thank you
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax saved the day! Loved it - thank you for allowing this lady to file her taxes!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is great! I enjoyed doing my own tax with turbo tax. I didn't have any problems with it because it was so easy to use. I would recommend it to anybody who is not computer savvy because it's easy.
Date published: 2022-04-19
Rated 4 out of 5 by from Needs TN State Forms Turbo Tax is relatively easy to use - follow the prompts or click learn more to better understand. The live expert is a product expert, not a tax expert, and they do know their products and Jessica (the person I 'chatted with') went above and beyond to help me with the TN state tax; unfortunately I will need to file that piece outside of TurboTax as the TN form is not available even though I am required to pay taxes on my interest and dividend income. This needs to be fixed for the future!
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome None at this time thank you for your help this is awesome thanks again
Date published: 2022-04-19
Rated 5 out of 5 by from The experience continues to improve every year! Turbo Tax Deluxe provides so much useful information and options that I feel well prepared to finalize and submit my returns. I also learn something new each tax season which speaks volumes for the level of oversight Turbo Tax provides to its customers.
Date published: 2022-04-19
Rated 5 out of 5 by from Always Awesome! TurboTax always makes filing easy and fun. The chat feature to ask questions and receive instant answers really helped me when I got stuck in a few places. Thank you, TurboTax.
Date published: 2022-04-19
Rated 5 out of 5 by from Great experience using Turbo Tax this year! Very easy to use, follow and process. Have used HR Block in the past and will be staying with Turbotax for sure. Have helped kids with their returns in the past but not our own.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Outstanding Turbo Tax is easy to use. And I was provide excellent assistant when needed.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 5421
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from terrible Told me I could file for free and the last step gave me no option but to select deluxe when I’m a 20 year old with simple taxes. ridiculous
Date published: 2022-04-19
Rated 1 out of 5 by from Easy to use but disappointed with this years help My return is significantly less. I was told I could look at last years returns and this years to compare. That wasn’t an option after going through. Help. For the amount I pay it shouldn’t be so much less of a return this year and can’t figure out why. Thank you
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax saved the day! Loved it - thank you for allowing this lady to file her taxes!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is great! I enjoyed doing my own tax with turbo tax. I didn't have any problems with it because it was so easy to use. I would recommend it to anybody who is not computer savvy because it's easy.
Date published: 2022-04-19
Rated 4 out of 5 by from Needs TN State Forms Turbo Tax is relatively easy to use - follow the prompts or click learn more to better understand. The live expert is a product expert, not a tax expert, and they do know their products and Jessica (the person I 'chatted with') went above and beyond to help me with the TN state tax; unfortunately I will need to file that piece outside of TurboTax as the TN form is not available even though I am required to pay taxes on my interest and dividend income. This needs to be fixed for the future!
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome None at this time thank you for your help this is awesome thanks again
Date published: 2022-04-19
Rated 5 out of 5 by from The experience continues to improve every year! Turbo Tax Deluxe provides so much useful information and options that I feel well prepared to finalize and submit my returns. I also learn something new each tax season which speaks volumes for the level of oversight Turbo Tax provides to its customers.
Date published: 2022-04-19
Rated 5 out of 5 by from Always Awesome! TurboTax always makes filing easy and fun. The chat feature to ask questions and receive instant answers really helped me when I got stuck in a few places. Thank you, TurboTax.
Date published: 2022-04-19
Rated 5 out of 5 by from Great experience using Turbo Tax this year! Very easy to use, follow and process. Have used HR Block in the past and will be staying with Turbotax for sure. Have helped kids with their returns in the past but not our own.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Outstanding Turbo Tax is easy to use. And I was provide excellent assistant when needed.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 5421