TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is the best I have been using TurboTax for the past 8 years and have always been satisfied. No complaints. Definitely recommend.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbotax won't let me choose service level I do not need the premium level this year, however TurboTax will not let me change to a lower level of service. When I called, customer service disconnected.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax by Intuit Rock As it has always you can count and accuracy of Turbo Tax I been using it since the beginning of electronic tax filing.
Date published: 2023-04-19
Rated 1 out of 5 by from False Claims I have never had to pay for turbo tax as active duty military. I was shown no options and forced to pay the entire refund amount in processing fees. I attempted to speak to a representative, but was told I did not have a qualifying package. Then I was charged the exact package they claim I did not have. This is absolutely ridiculous.
Date published: 2023-04-19
Rated 1 out of 5 by from Not What it used to be I watched my father use QuickBooks and TurboTax for over 25 years. TurboTax was by far the most affordable, useful, and the best price by far. That is why I also used it ever since I started working at 18. I am now having to pay over three to four times as much for the same service that has been offered in previous years. Some upgrades in the software... but functionally the same with little added benefit. I am severely disappointed that TurboTax has gotten to the point where they are no longer the superior offering and are just lost in the sea of online garbage tax software. I shall pay the same amount that I paid this year... and have someone do ALL the work for me next year. You've lost a life long customer.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax saves you time and money I was able to sit down and complete my return with ease, in one night. Turbo tax saved me time and got me back a far return.
Date published: 2023-04-19
Rated 5 out of 5 by from Procrastinators, Unite! I have been avoiding doing our taxes up until the last minute because I was dreading the process and stress. It's funny how dreading something is so much worse than facing the thing itself. That definitely proved to be true, as Turbo Tax made it easy! I was doubting my ability to file on my own, since I've got combinations of income between W-2, 1099, and my small business. Turbo Tax has really evolved to represent the modern tax payer!
Date published: 2023-04-19
Rated 5 out of 5 by from Love turbo tax! Great set up like it a lot. Makes life a lot easier. I like how everything is just set up really easy and it tracks it for you. It’s really nice way to do taxes without the stress love, TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from tt is the best have used TT for 20 years. been great every time since
Date published: 2023-04-19
Rated 5 out of 5 by from it was esay easy thank you. This was the first year I've been self employed and it made it really easy.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 543
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the best I have been using TurboTax for the past 8 years and have always been satisfied. No complaints. Definitely recommend.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbotax won't let me choose service level I do not need the premium level this year, however TurboTax will not let me change to a lower level of service. When I called, customer service disconnected.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax by Intuit Rock As it has always you can count and accuracy of Turbo Tax I been using it since the beginning of electronic tax filing.
Date published: 2023-04-19
Rated 1 out of 5 by from False Claims I have never had to pay for turbo tax as active duty military. I was shown no options and forced to pay the entire refund amount in processing fees. I attempted to speak to a representative, but was told I did not have a qualifying package. Then I was charged the exact package they claim I did not have. This is absolutely ridiculous.
Date published: 2023-04-19
Rated 1 out of 5 by from Not What it used to be I watched my father use QuickBooks and TurboTax for over 25 years. TurboTax was by far the most affordable, useful, and the best price by far. That is why I also used it ever since I started working at 18. I am now having to pay over three to four times as much for the same service that has been offered in previous years. Some upgrades in the software... but functionally the same with little added benefit. I am severely disappointed that TurboTax has gotten to the point where they are no longer the superior offering and are just lost in the sea of online garbage tax software. I shall pay the same amount that I paid this year... and have someone do ALL the work for me next year. You've lost a life long customer.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax saves you time and money I was able to sit down and complete my return with ease, in one night. Turbo tax saved me time and got me back a far return.
Date published: 2023-04-19
Rated 5 out of 5 by from Procrastinators, Unite! I have been avoiding doing our taxes up until the last minute because I was dreading the process and stress. It's funny how dreading something is so much worse than facing the thing itself. That definitely proved to be true, as Turbo Tax made it easy! I was doubting my ability to file on my own, since I've got combinations of income between W-2, 1099, and my small business. Turbo Tax has really evolved to represent the modern tax payer!
Date published: 2023-04-19
Rated 5 out of 5 by from Love turbo tax! Great set up like it a lot. Makes life a lot easier. I like how everything is just set up really easy and it tracks it for you. It’s really nice way to do taxes without the stress love, TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from tt is the best have used TT for 20 years. been great every time since
Date published: 2023-04-19
Rated 5 out of 5 by from it was esay easy thank you. This was the first year I've been self employed and it made it really easy.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 543