TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from does the job. not helpful if you hit a glitch If you have a problem, Turbo tax information is usually not helpful. My problems are usually technical problems with the program, not with tax questions. I can look right at the IRS for tax questions. That doesn't help if I don't know where to put a number.
Date published: 2022-04-20
Rated 5 out of 5 by from Simply the BEST! I've been a Turbo Tax customer since 2002. In 2011, I dabbled with H&R Block. In 2015, I tried a CPA because of self-employment. Each time, Turbo Tax prevailed and produced the more equitable results. The DIY-ness, ease of use, security, and comprehensiveness of Turbo Tax software make me feel like the tax expert in my family.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax is the Best Love using you guys. It's always easy and fast. I would definitely recommend.
Date published: 2022-04-20
Rated 1 out of 5 by from TurboTax is Horrible TurboTax does not support the condition where spouses file different states but they file Jointly for Federal. I have to re-enter my information and then I can't E-File the state since my married filing separately Federal return does not get submitted. I hate this program!
Date published: 2022-04-20
Rated 1 out of 5 by from Poor AGI Experience Cost me $$$ In a Married Filing JT return, why would the return prompt to confirm husband and wife AGI separately? I should only have to enter it once, because it is a JT return. This caused a rejection, which caused me to refile and pay for a second time the State processing fee.
Date published: 2022-04-20
Rated 4 out of 5 by from overall simplistic for being a self tax service, its very simple to operate. Can't blame any tax service for taxes being confusing.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax was easy and convenient It was a smooth process and very user friendly. I will recommend to my friends.
Date published: 2022-04-20
Rated 5 out of 5 by from Simple and Easy Makes it easy to file taxes with the hassle. Simple and quick. Even easier when your employer partners and you can transfer your W2.
Date published: 2022-04-20
Rated 3 out of 5 by from easy great system, easy to navigate i will continue to use turbo tax
Date published: 2022-04-20
Rated 4 out of 5 by from Tax refund I think Turbo tax is helpful, there are a lot of info they provided, to guide you to answer the questionnaire. I wish there were more options to add for credits for individual who work as per diem Or who does not own they business, which they can claim gas, mileage, expenses, etc.
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 5420
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from does the job. not helpful if you hit a glitch If you have a problem, Turbo tax information is usually not helpful. My problems are usually technical problems with the program, not with tax questions. I can look right at the IRS for tax questions. That doesn't help if I don't know where to put a number.
Date published: 2022-04-20
Rated 5 out of 5 by from Simply the BEST! I've been a Turbo Tax customer since 2002. In 2011, I dabbled with H&R Block. In 2015, I tried a CPA because of self-employment. Each time, Turbo Tax prevailed and produced the more equitable results. The DIY-ness, ease of use, security, and comprehensiveness of Turbo Tax software make me feel like the tax expert in my family.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax is the Best Love using you guys. It's always easy and fast. I would definitely recommend.
Date published: 2022-04-20
Rated 1 out of 5 by from TurboTax is Horrible TurboTax does not support the condition where spouses file different states but they file Jointly for Federal. I have to re-enter my information and then I can't E-File the state since my married filing separately Federal return does not get submitted. I hate this program!
Date published: 2022-04-20
Rated 1 out of 5 by from Poor AGI Experience Cost me $$$ In a Married Filing JT return, why would the return prompt to confirm husband and wife AGI separately? I should only have to enter it once, because it is a JT return. This caused a rejection, which caused me to refile and pay for a second time the State processing fee.
Date published: 2022-04-20
Rated 4 out of 5 by from overall simplistic for being a self tax service, its very simple to operate. Can't blame any tax service for taxes being confusing.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax was easy and convenient It was a smooth process and very user friendly. I will recommend to my friends.
Date published: 2022-04-20
Rated 5 out of 5 by from Simple and Easy Makes it easy to file taxes with the hassle. Simple and quick. Even easier when your employer partners and you can transfer your W2.
Date published: 2022-04-20
Rated 3 out of 5 by from easy great system, easy to navigate i will continue to use turbo tax
Date published: 2022-04-20
Rated 4 out of 5 by from Tax refund I think Turbo tax is helpful, there are a lot of info they provided, to guide you to answer the questionnaire. I wish there were more options to add for credits for individual who work as per diem Or who does not own they business, which they can claim gas, mileage, expenses, etc.
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 5420