TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Good Some of the questions do not have enough explanation for a business. Also, I had a form for rental properties on my return when I do not have any rental properties. It would not let me bypass even though I said no to rentals.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy I had a bit of a problem with the fact my spouse passed and the SS lump sum was wonky. Thomas was so helpful and answered right away.
Date published: 2023-03-25
Rated 5 out of 5 by from TURBO TAX IS THE BEST!! SO EASY TO USE - STEP BY STEP PROCESS THAT TAKES CARE OF EVERYTHING
Date published: 2023-03-25
Rated 5 out of 5 by from These people are wonderful The person who helped me was very patient and understanding
Date published: 2023-03-25
Rated 5 out of 5 by from I don't trust anyone else but Turbo Tax Turbo Tax is very easy to use with step-by-step instructions, understandable explanations and multiple ways to get help if needed. File online, get direct deposit to your bank, no preparer fees, no hassles and you can do it all in the comfort of your own home. I highly recommend Turbo Tax to everyone who files taxes.
Date published: 2023-03-25
Rated 5 out of 5 by from 7 years in, still so easy! This is a seamless service with explanations available every step of the way. Live Basic plan (free of charge) is such a great reassurance for any questions I may have, my tax expert Jason made this 100x easier than it would be alone
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is a great tool! Turbo Tax is a great tool for basic tax returns for average filers. I think it can be useful for individuals with more complicated deductions, etc because Turbo Tax provides answers to questions and examples to help understand. You can always switch to asking for a live representative which I used last year.
Date published: 2023-03-25
Rated 4 out of 5 by from Turbo Tax easy to use! I had several occasions to call about concerns or needing help. On all occasions I was extremely pleased with the ease of access, knowledge of individuals helping me and overall, everything went smoothly.
Date published: 2023-03-25
Rated 4 out of 5 by from NJ tax return it was not too difficult, I delayed for a bit but glad I got them done
Date published: 2023-03-25
Rated 5 out of 5 by from Makes Filing Taxes So Easy I have always had a good experience using Turbo Tax, and I feel confident that my return is being filed correctly and accurately.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5420
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Some of the questions do not have enough explanation for a business. Also, I had a form for rental properties on my return when I do not have any rental properties. It would not let me bypass even though I said no to rentals.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy I had a bit of a problem with the fact my spouse passed and the SS lump sum was wonky. Thomas was so helpful and answered right away.
Date published: 2023-03-25
Rated 5 out of 5 by from TURBO TAX IS THE BEST!! SO EASY TO USE - STEP BY STEP PROCESS THAT TAKES CARE OF EVERYTHING
Date published: 2023-03-25
Rated 5 out of 5 by from These people are wonderful The person who helped me was very patient and understanding
Date published: 2023-03-25
Rated 5 out of 5 by from I don't trust anyone else but Turbo Tax Turbo Tax is very easy to use with step-by-step instructions, understandable explanations and multiple ways to get help if needed. File online, get direct deposit to your bank, no preparer fees, no hassles and you can do it all in the comfort of your own home. I highly recommend Turbo Tax to everyone who files taxes.
Date published: 2023-03-25
Rated 5 out of 5 by from 7 years in, still so easy! This is a seamless service with explanations available every step of the way. Live Basic plan (free of charge) is such a great reassurance for any questions I may have, my tax expert Jason made this 100x easier than it would be alone
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is a great tool! Turbo Tax is a great tool for basic tax returns for average filers. I think it can be useful for individuals with more complicated deductions, etc because Turbo Tax provides answers to questions and examples to help understand. You can always switch to asking for a live representative which I used last year.
Date published: 2023-03-25
Rated 4 out of 5 by from Turbo Tax easy to use! I had several occasions to call about concerns or needing help. On all occasions I was extremely pleased with the ease of access, knowledge of individuals helping me and overall, everything went smoothly.
Date published: 2023-03-25
Rated 4 out of 5 by from NJ tax return it was not too difficult, I delayed for a bit but glad I got them done
Date published: 2023-03-25
Rated 5 out of 5 by from Makes Filing Taxes So Easy I have always had a good experience using Turbo Tax, and I feel confident that my return is being filed correctly and accurately.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5420