TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Live I felt like I did not have a choice on which service to use. I filed a simple return but was forced to use Turbo Live. I was unable to switch the form I used. I did, however, like how easy it was to use.
Date published: 2021-03-24
Rated 5 out of 5 by from TURBO TAX GIVES ME CONFIDENCE VERY HELPFUL IT'S BETTER EACH YEAR AND I EXPECT IT WILL BE EVEN BETTER NEXT YEAR
Date published: 2021-03-24
Rated 2 out of 5 by from A Few Issues 1. Did not carryforward a large tax loss from the 2019 return. 2. Got into a loop on Federal and State returns. Data entered, but kept having to re-enter. 3. Finally got federal form accepted, but will have to print and send in State return for state worksheet that did not work correctly; It listed 2019 worksheet for schedule C, but comparison to 2020 did not input into worksheet and I could not enter 2020 data myself into worksheet. This prevented electronic filing of state taxes. 4. Admin cost for processing State return of $40 + $25 to electronically filing is way too much money. I'll print and submit by mail once I finish the state return.
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Excellent Service, I love it , I will continue use it
Date published: 2021-03-24
Rated 4 out of 5 by from 2020 Turbo Tax Review, worked well. The agent I worked with for over an hour was very helpful and resolved my issues.
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo tax was made easy to do Had to so in the Middle of doing taxes, was fairly easy to start where I left off.
Date published: 2021-03-24
Rated 4 out of 5 by from 2020 was great had issues with 2019 filing 2019 in 2020 I paid an additional 70.00 to even gain entry to file I felt that was not fair
Date published: 2021-03-24
Rated 5 out of 5 by from Been using for several years Easy to use. Can and have filed directly from my phone.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to use Even with everything going on this past year, losing a job, and then jumping from gig to gig, it was still ridiculously easy to file with turbotax. That pain I thought being on unemployment would cause me, didn't even come close.
Date published: 2021-03-24
Rated 5 out of 5 by from Simple and precise Very pleased with this tax prep as it was such and painless.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5419
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Live I felt like I did not have a choice on which service to use. I filed a simple return but was forced to use Turbo Live. I was unable to switch the form I used. I did, however, like how easy it was to use.
Date published: 2021-03-24
Rated 5 out of 5 by from TURBO TAX GIVES ME CONFIDENCE VERY HELPFUL IT'S BETTER EACH YEAR AND I EXPECT IT WILL BE EVEN BETTER NEXT YEAR
Date published: 2021-03-24
Rated 2 out of 5 by from A Few Issues 1. Did not carryforward a large tax loss from the 2019 return. 2. Got into a loop on Federal and State returns. Data entered, but kept having to re-enter. 3. Finally got federal form accepted, but will have to print and send in State return for state worksheet that did not work correctly; It listed 2019 worksheet for schedule C, but comparison to 2020 did not input into worksheet and I could not enter 2020 data myself into worksheet. This prevented electronic filing of state taxes. 4. Admin cost for processing State return of $40 + $25 to electronically filing is way too much money. I'll print and submit by mail once I finish the state return.
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Excellent Service, I love it , I will continue use it
Date published: 2021-03-24
Rated 4 out of 5 by from 2020 Turbo Tax Review, worked well. The agent I worked with for over an hour was very helpful and resolved my issues.
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo tax was made easy to do Had to so in the Middle of doing taxes, was fairly easy to start where I left off.
Date published: 2021-03-24
Rated 4 out of 5 by from 2020 was great had issues with 2019 filing 2019 in 2020 I paid an additional 70.00 to even gain entry to file I felt that was not fair
Date published: 2021-03-24
Rated 5 out of 5 by from Been using for several years Easy to use. Can and have filed directly from my phone.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to use Even with everything going on this past year, losing a job, and then jumping from gig to gig, it was still ridiculously easy to file with turbotax. That pain I thought being on unemployment would cause me, didn't even come close.
Date published: 2021-03-24
Rated 5 out of 5 by from Simple and precise Very pleased with this tax prep as it was such and painless.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5419