TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
mczouav from
ok on windows 10 but not on windows 11
having updated my pc to windows 11, the simple clic on the file menu (top left) makes the whole app crash when the tax return is loaded... had to use annother pc on win 10 to finish my returns.
Date published: 2023-03-25
Rated 4 out of 5 by
LDV1 from
Federal Works Well, State Is Lacking.
The state software is lacking, but federal worked well. If you have to go back to federal after in state, you can not pick where to go back in the state tab.
Date published: 2023-03-25
Rated 2 out of 5 by
another frustrated cust from
Realy frustrating
I had to edit a figure on my form 1099-R, but when I did, the total state tax owed (which should have reflected 194.85 already withheld did not change and there was no way to adjust that. I actually gave up in frustration after hours of work and just paid an extra 200 to the state because of TurboTax's problem.
Date published: 2023-03-25
Rated 5 out of 5 by
papabear47 from
Great Tax Filing Tool
I have used Turbo Tax for over 20 years. It is user-friendly and reminds you of areas that you may have otherwise missed. I use it with confidence that my return will be accurate and that I will get all of the deductions to which I am entitled.
Date published: 2023-03-25
Rated 5 out of 5 by
PAC Daddy from
Always Turbo Tax
Always use it , Always a refund and no problems every year
Date published: 2023-03-25
Rated 4 out of 5 by
LarryMax from
A little funky but good customer service from Mike
Had e-filed my return & set up autopayment. Then discovered a mistake & needed to file amended return with additional payment. Mike in Customer Service was extremely helpful in getting this resolved & sent a link for electronic payment with IRS. Mike also answered another question about taxes unrelated to my current year. Mike rocks!
Date published: 2023-03-25
Rated 5 out of 5 by
Jrod1982abcde from
Turbo Tax is the best
Great way to do taxes! Love Turbo Tax and they love me.
Date published: 2023-03-25
Rated 5 out of 5 by
Bmanfeb from
Quick and Easy
It was quick and easy step by step. I was able to get help when needed.
Date published: 2023-03-25
Rated 5 out of 5 by
TayB5 from
Turbo tax is great
I prepared it on my own but turbo tax helped with the reviews and double checks
Date published: 2023-03-25
Rated 5 out of 5 by
Perryd23 from
TurboTax Premium makes taxes easy
I do not have a complicated return but I do have some dividends and other items that were new to me. TurboTax walked me through it all.
All TurboTax® Offerings Reviews - Page 5417
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
mczouav from
ok on windows 10 but not on windows 11
having updated my pc to windows 11, the simple clic on the file menu (top left) makes the whole app crash when the tax return is loaded... had to use annother pc on win 10 to finish my returns.
Date published: 2023-03-25
Rated 4 out of 5 by
LDV1 from
Federal Works Well, State Is Lacking.
The state software is lacking, but federal worked well. If you have to go back to federal after in state, you can not pick where to go back in the state tab.
Date published: 2023-03-25
Rated 2 out of 5 by
another frustrated cust from
Realy frustrating
I had to edit a figure on my form 1099-R, but when I did, the total state tax owed (which should have reflected 194.85 already withheld did not change and there was no way to adjust that. I actually gave up in frustration after hours of work and just paid an extra 200 to the state because of TurboTax's problem.
Date published: 2023-03-25
Rated 5 out of 5 by
papabear47 from
Great Tax Filing Tool
I have used Turbo Tax for over 20 years. It is user-friendly and reminds you of areas that you may have otherwise missed. I use it with confidence that my return will be accurate and that I will get all of the deductions to which I am entitled.
Date published: 2023-03-25
Rated 5 out of 5 by
PAC Daddy from
Always Turbo Tax
Always use it , Always a refund and no problems every year
Date published: 2023-03-25
Rated 4 out of 5 by
LarryMax from
A little funky but good customer service from Mike
Had e-filed my return & set up autopayment. Then discovered a mistake & needed to file amended return with additional payment. Mike in Customer Service was extremely helpful in getting this resolved & sent a link for electronic payment with IRS. Mike also answered another question about taxes unrelated to my current year. Mike rocks!
Date published: 2023-03-25
Rated 5 out of 5 by
Jrod1982abcde from
Turbo Tax is the best
Great way to do taxes! Love Turbo Tax and they love me.
Date published: 2023-03-25
Rated 5 out of 5 by
Bmanfeb from
Quick and Easy
It was quick and easy step by step. I was able to get help when needed.
Date published: 2023-03-25
Rated 5 out of 5 by
TayB5 from
Turbo tax is great
I prepared it on my own but turbo tax helped with the reviews and double checks
Date published: 2023-03-25
Rated 5 out of 5 by
Perryd23 from
TurboTax Premium makes taxes easy
I do not have a complicated return but I do have some dividends and other items that were new to me. TurboTax walked me through it all.
All TurboTax® Offerings Reviews - Page 5417
Date published: 2023-03-25