TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Lawrence4532 from
Outstanding Service
A Very Professional service! My tax preparing took her time to understand my complete situation and helped me to maximize my tax return!
Date published: 2022-10-10
Rated 1 out of 5 by
20 year Turbotaxuser from
SLOW and TEDIOUS
Intuit system very slow. Multiple layers of identity confirmation, and having to refer to previously stored Turbotax returns is hauntingly slow and inefficient. "Customer Service" hard to reach by phone. They prefer non-help from online.
Date published: 2022-10-10
Rated 5 out of 5 by
lobstaguyME from
turbo tax is great! super easy
i just did the basic self employed route but it was very helpful and easy without a turbo tax guide
Date published: 2022-10-10
Rated 5 out of 5 by
lls0054 from
Ease of Use
Ease to follow - instructions and tools - made a daunting task...manageable
Date published: 2022-10-10
Rated 5 out of 5 by
DevtheDame from
My Full Service Tax Expert was Exceptional!
I had a few technology related challenges when trying to get connected to a tax expert (not a usual experience but it happens) and once I was connected to Karri, it was totally worth it. She was extremely knowledgeable and took the time to walk me through my detailed questions in the areas that I didn't immediately understand. I am so grateful for the assistance with this return and how to navigate for future returns. 10/10!
Date published: 2022-10-10
Rated 5 out of 5 by
OmahaBlake from
Turbo Tax is amazing
Sanalier was able to answer all my questions quickly & concisely
Date published: 2022-10-10
Rated 5 out of 5 by
CHLMM from
Excellent Service
Turbo Tax's full service is fast reliable and thorough. I had a unique tax situation and they filed my taxes for me quickly in less than two hours.
Date published: 2022-10-10
Rated 5 out of 5 by
NewtsMom from
I hate taxes but I love TurboTax!
I've used TurboTax for years. They do a great job of walking a non-accountant such as myself through the process. I do pay for the Audit Defense just in case I've done something wrong, but I fully trust TurboTax!
Date published: 2022-10-10
Rated 5 out of 5 by
Cevy from
Quick and Painless
Couldn't be happier with how quick and painless the process was using turbotax
Date published: 2022-10-10
Rated 5 out of 5 by
Norsk Thoreson from
Excellent Product
I have been using turbo tax for over 20 years, my business background is all computers with major efforts in the account side of running business's. Turbo tax (with audit option) grants extreme confidence in successfully meeting IRS objectives. Nice Job
All TurboTax® Offerings Reviews - Page 5416
Date published: 2022-10-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lawrence4532 from
Outstanding Service
A Very Professional service! My tax preparing took her time to understand my complete situation and helped me to maximize my tax return!
Date published: 2022-10-10
Rated 1 out of 5 by
20 year Turbotaxuser from
SLOW and TEDIOUS
Intuit system very slow. Multiple layers of identity confirmation, and having to refer to previously stored Turbotax returns is hauntingly slow and inefficient. "Customer Service" hard to reach by phone. They prefer non-help from online.
Date published: 2022-10-10
Rated 5 out of 5 by
lobstaguyME from
turbo tax is great! super easy
i just did the basic self employed route but it was very helpful and easy without a turbo tax guide
Date published: 2022-10-10
Rated 5 out of 5 by
lls0054 from
Ease of Use
Ease to follow - instructions and tools - made a daunting task...manageable
Date published: 2022-10-10
Rated 5 out of 5 by
DevtheDame from
My Full Service Tax Expert was Exceptional!
I had a few technology related challenges when trying to get connected to a tax expert (not a usual experience but it happens) and once I was connected to Karri, it was totally worth it. She was extremely knowledgeable and took the time to walk me through my detailed questions in the areas that I didn't immediately understand. I am so grateful for the assistance with this return and how to navigate for future returns. 10/10!
Date published: 2022-10-10
Rated 5 out of 5 by
OmahaBlake from
Turbo Tax is amazing
Sanalier was able to answer all my questions quickly & concisely
Date published: 2022-10-10
Rated 5 out of 5 by
CHLMM from
Excellent Service
Turbo Tax's full service is fast reliable and thorough. I had a unique tax situation and they filed my taxes for me quickly in less than two hours.
Date published: 2022-10-10
Rated 5 out of 5 by
NewtsMom from
I hate taxes but I love TurboTax!
I've used TurboTax for years. They do a great job of walking a non-accountant such as myself through the process. I do pay for the Audit Defense just in case I've done something wrong, but I fully trust TurboTax!
Date published: 2022-10-10
Rated 5 out of 5 by
Cevy from
Quick and Painless
Couldn't be happier with how quick and painless the process was using turbotax
Date published: 2022-10-10
Rated 5 out of 5 by
Norsk Thoreson from
Excellent Product
I have been using turbo tax for over 20 years, my business background is all computers with major efforts in the account side of running business's. Turbo tax (with audit option) grants extreme confidence in successfully meeting IRS objectives. Nice Job
All TurboTax® Offerings Reviews - Page 5416
Date published: 2022-10-10