TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Outstanding Service A Very Professional service! My tax preparing took her time to understand my complete situation and helped me to maximize my tax return!
Date published: 2022-10-10
Rated 1 out of 5 by from SLOW and TEDIOUS Intuit system very slow. Multiple layers of identity confirmation, and having to refer to previously stored Turbotax returns is hauntingly slow and inefficient. "Customer Service" hard to reach by phone. They prefer non-help from online.
Date published: 2022-10-10
Rated 5 out of 5 by from turbo tax is great! super easy i just did the basic self employed route but it was very helpful and easy without a turbo tax guide
Date published: 2022-10-10
Rated 5 out of 5 by from Ease of Use Ease to follow - instructions and tools - made a daunting task...manageable
Date published: 2022-10-10
Rated 5 out of 5 by from My Full Service Tax Expert was Exceptional! I had a few technology related challenges when trying to get connected to a tax expert (not a usual experience but it happens) and once I was connected to Karri, it was totally worth it. She was extremely knowledgeable and took the time to walk me through my detailed questions in the areas that I didn't immediately understand. I am so grateful for the assistance with this return and how to navigate for future returns. 10/10!
Date published: 2022-10-10
Rated 5 out of 5 by from Turbo Tax is amazing Sanalier was able to answer all my questions quickly & concisely
Date published: 2022-10-10
Rated 5 out of 5 by from Excellent Service Turbo Tax's full service is fast reliable and thorough. I had a unique tax situation and they filed my taxes for me quickly in less than two hours.
Date published: 2022-10-10
Rated 5 out of 5 by from I hate taxes but I love TurboTax! I've used TurboTax for years. They do a great job of walking a non-accountant such as myself through the process. I do pay for the Audit Defense just in case I've done something wrong, but I fully trust TurboTax!
Date published: 2022-10-10
Rated 5 out of 5 by from Quick and Painless Couldn't be happier with how quick and painless the process was using turbotax
Date published: 2022-10-10
Rated 5 out of 5 by from Excellent Product I have been using turbo tax for over 20 years, my business background is all computers with major efforts in the account side of running business's. Turbo tax (with audit option) grants extreme confidence in successfully meeting IRS objectives. Nice Job
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 5416
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Outstanding Service A Very Professional service! My tax preparing took her time to understand my complete situation and helped me to maximize my tax return!
Date published: 2022-10-10
Rated 1 out of 5 by from SLOW and TEDIOUS Intuit system very slow. Multiple layers of identity confirmation, and having to refer to previously stored Turbotax returns is hauntingly slow and inefficient. "Customer Service" hard to reach by phone. They prefer non-help from online.
Date published: 2022-10-10
Rated 5 out of 5 by from turbo tax is great! super easy i just did the basic self employed route but it was very helpful and easy without a turbo tax guide
Date published: 2022-10-10
Rated 5 out of 5 by from Ease of Use Ease to follow - instructions and tools - made a daunting task...manageable
Date published: 2022-10-10
Rated 5 out of 5 by from My Full Service Tax Expert was Exceptional! I had a few technology related challenges when trying to get connected to a tax expert (not a usual experience but it happens) and once I was connected to Karri, it was totally worth it. She was extremely knowledgeable and took the time to walk me through my detailed questions in the areas that I didn't immediately understand. I am so grateful for the assistance with this return and how to navigate for future returns. 10/10!
Date published: 2022-10-10
Rated 5 out of 5 by from Turbo Tax is amazing Sanalier was able to answer all my questions quickly & concisely
Date published: 2022-10-10
Rated 5 out of 5 by from Excellent Service Turbo Tax's full service is fast reliable and thorough. I had a unique tax situation and they filed my taxes for me quickly in less than two hours.
Date published: 2022-10-10
Rated 5 out of 5 by from I hate taxes but I love TurboTax! I've used TurboTax for years. They do a great job of walking a non-accountant such as myself through the process. I do pay for the Audit Defense just in case I've done something wrong, but I fully trust TurboTax!
Date published: 2022-10-10
Rated 5 out of 5 by from Quick and Painless Couldn't be happier with how quick and painless the process was using turbotax
Date published: 2022-10-10
Rated 5 out of 5 by from Excellent Product I have been using turbo tax for over 20 years, my business background is all computers with major efforts in the account side of running business's. Turbo tax (with audit option) grants extreme confidence in successfully meeting IRS objectives. Nice Job
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 5416