TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Full Service
Rated 2 out of 5 by
Boston213 from
Difficult process this year with no real support f
This year has been channeling submitting the 9862 form with little or no help from turbo tax. I think I’m go to liberty tax after this experience
Date published: 2022-03-02
Rated 1 out of 5 by
ithinkTTsucks from
forcing me to pay
terrible company forcing people to pay extra for no reason. making sure i never sure this again
Date published: 2022-03-02
Rated 5 out of 5 by
Jeanette66 from
The Best there is
Turbotax has always gotten me back the best return. Their online software is easy to use. I recommend TurboTax over any other tax company out there. You will get the most money back if you use turbo tax.
Date published: 2022-03-02
Rated 2 out of 5 by
MomWifeBoss1 from
TurboTax Live Not For Me
It wasn’t like I thought it would be it took way too long to process my return I could’ve just done it myself or went into a facility and had it done for free. The process was too long and drawn out for the amount that was charged when you can get everything done in office that day for maybe about $50 more give or take a few bucks. My preparer was nice but only works in the evenings so my questions had to wait forever it seemed like. I thought this would be easier than me doing it myself but I was so wrong I won’t be using TurboTax Live again lesson learned wish I could’ve just gotten my money back but just didn’t have the energy to do my taxes myself at this point.
Date published: 2022-03-02
Rated 4 out of 5 by
Dawn 1974 from
Very helpful
Worked with me where I got stuck and work with me points I was trying to figure out
Date published: 2022-03-02
Rated 5 out of 5 by
Sulfur13 from
Turbo tax is awesome
It was exactly what I needed to get my tax return filed
Date published: 2022-03-02
Rated 5 out of 5 by
Ellen 5 from
Turbo Tax was awesome.
I never had any problems with them. I have always used the with no problems.
Date published: 2022-03-02
Rated 3 out of 5 by
sigtestman77 from
Dissapointed
I have used Turbo Tax for a number of years and never have had any issues till this year. My Federal and State income taxes were rejected because it said our AGI did not match what the IRS had on file. After numerous attempts I gave up and paper filed Federal and State which I paid the extra $20 and could not use state e-file. I would expect a refund on the $20 dollars. If you cannot resolve this matter with the IRS than I am not sure I will continue to use Turbo Tax next year.
Date published: 2022-03-02
Rated 3 out of 5 by
jessicacantwell216 from
Turbo tax is great
TurboTax was a simple way of doing my taxes and getting the money I deserved
Date published: 2022-03-02
Rated 1 out of 5 by
DavidEn from
More worried with triple charging me
Throughout a month long process of slowly getting all my tax information from various companies, I would go back and forth on turbotax(as they constantly spammed my email with ads). Every time I would finish a section, they'd send me another ad to further pay them for extra services. I had already signed up for freelancer package at the beginning of the month. By the time of finishing at the end, I had forgotten and then signed up for max. I tried to undo the max choice, but there were no options to do so.
All TurboTax® Offerings Reviews - Page 5411
Date published: 2022-03-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
Boston213 from
Difficult process this year with no real support f
This year has been channeling submitting the 9862 form with little or no help from turbo tax. I think I’m go to liberty tax after this experience
Date published: 2022-03-02
Rated 1 out of 5 by
ithinkTTsucks from
forcing me to pay
terrible company forcing people to pay extra for no reason. making sure i never sure this again
Date published: 2022-03-02
Rated 5 out of 5 by
Jeanette66 from
The Best there is
Turbotax has always gotten me back the best return. Their online software is easy to use. I recommend TurboTax over any other tax company out there. You will get the most money back if you use turbo tax.
Date published: 2022-03-02
Rated 2 out of 5 by
MomWifeBoss1 from
TurboTax Live Not For Me
It wasn’t like I thought it would be it took way too long to process my return I could’ve just done it myself or went into a facility and had it done for free. The process was too long and drawn out for the amount that was charged when you can get everything done in office that day for maybe about $50 more give or take a few bucks. My preparer was nice but only works in the evenings so my questions had to wait forever it seemed like. I thought this would be easier than me doing it myself but I was so wrong I won’t be using TurboTax Live again lesson learned wish I could’ve just gotten my money back but just didn’t have the energy to do my taxes myself at this point.
Date published: 2022-03-02
Rated 4 out of 5 by
Dawn 1974 from
Very helpful
Worked with me where I got stuck and work with me points I was trying to figure out
Date published: 2022-03-02
Rated 5 out of 5 by
Sulfur13 from
Turbo tax is awesome
It was exactly what I needed to get my tax return filed
Date published: 2022-03-02
Rated 5 out of 5 by
Ellen 5 from
Turbo Tax was awesome.
I never had any problems with them. I have always used the with no problems.
Date published: 2022-03-02
Rated 3 out of 5 by
sigtestman77 from
Dissapointed
I have used Turbo Tax for a number of years and never have had any issues till this year. My Federal and State income taxes were rejected because it said our AGI did not match what the IRS had on file. After numerous attempts I gave up and paper filed Federal and State which I paid the extra $20 and could not use state e-file. I would expect a refund on the $20 dollars. If you cannot resolve this matter with the IRS than I am not sure I will continue to use Turbo Tax next year.
Date published: 2022-03-02
Rated 3 out of 5 by
jessicacantwell216 from
Turbo tax is great
TurboTax was a simple way of doing my taxes and getting the money I deserved
Date published: 2022-03-02
Rated 1 out of 5 by
DavidEn from
More worried with triple charging me
Throughout a month long process of slowly getting all my tax information from various companies, I would go back and forth on turbotax(as they constantly spammed my email with ads). Every time I would finish a section, they'd send me another ad to further pay them for extra services. I had already signed up for freelancer package at the beginning of the month. By the time of finishing at the end, I had forgotten and then signed up for max. I tried to undo the max choice, but there were no options to do so.
All TurboTax® Offerings Reviews - Page 5411
Date published: 2022-03-02