TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Erroneous information given by TurboTax The program states that one state would be transmitted for free. I was CHARGED $25 for this transmitted. I was also charged a $40 processing fee, which was not explain anywhere. Had I know, I would NOT have done this. If I use TurboTax next year, I hope that I remember this.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is Great It was fast and easy. All my information was imported and using Turbo Tax every year makes it so easy.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is very easy and good I used TurboTax for more than ten years, very good product
Date published: 2021-03-29
Rated 4 out of 5 by from Great Service As Usual Was great, third time using this service. However there were changes in services and prices which kind of threw me off. I did run into an issue with some numbers and I used the live chat but they unfortunately were unable to help me as they service the product and not the expertise. Afterwards I was able to get a call from an expert and had instant success. Still a great service.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo is awesome This was a easy and very explanatory. I was able to follow all directions.
Date published: 2021-03-29
Rated 5 out of 5 by from turbo tax is very good i like that i can call on last years info. that saves a great deal of time.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbi tax is so easy Turbi Tax is so easy to use. not complicated and the people are helpful.
Date published: 2021-03-29
Rated 4 out of 5 by from My first time ever filing taxes on my own I am so over paying a ton of money for CPAs and tax preparers who rip me off. I have decided to do it myself. I was totally nervous but using the online deluxe service has allowed me to breeze through preparing my own taxes. The prompts were super helpful. I think everything was covered. So glad I used Turbo Tax
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo Tax has become more difficult Did not engage with anyone with tax preparation this year.
Date published: 2021-03-29
Rated 4 out of 5 by from It was simple.. It was simple and great site to use for just starting out doing your own taxss.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 5411
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Erroneous information given by TurboTax The program states that one state would be transmitted for free. I was CHARGED $25 for this transmitted. I was also charged a $40 processing fee, which was not explain anywhere. Had I know, I would NOT have done this. If I use TurboTax next year, I hope that I remember this.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is Great It was fast and easy. All my information was imported and using Turbo Tax every year makes it so easy.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is very easy and good I used TurboTax for more than ten years, very good product
Date published: 2021-03-29
Rated 4 out of 5 by from Great Service As Usual Was great, third time using this service. However there were changes in services and prices which kind of threw me off. I did run into an issue with some numbers and I used the live chat but they unfortunately were unable to help me as they service the product and not the expertise. Afterwards I was able to get a call from an expert and had instant success. Still a great service.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo is awesome This was a easy and very explanatory. I was able to follow all directions.
Date published: 2021-03-29
Rated 5 out of 5 by from turbo tax is very good i like that i can call on last years info. that saves a great deal of time.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbi tax is so easy Turbi Tax is so easy to use. not complicated and the people are helpful.
Date published: 2021-03-29
Rated 4 out of 5 by from My first time ever filing taxes on my own I am so over paying a ton of money for CPAs and tax preparers who rip me off. I have decided to do it myself. I was totally nervous but using the online deluxe service has allowed me to breeze through preparing my own taxes. The prompts were super helpful. I think everything was covered. So glad I used Turbo Tax
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo Tax has become more difficult Did not engage with anyone with tax preparation this year.
Date published: 2021-03-29
Rated 4 out of 5 by from It was simple.. It was simple and great site to use for just starting out doing your own taxss.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 5411