TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great app been using over 5 years If I mess up I get the help I need! Never had a serious issue
Date published: 2023-01-24
Rated 2 out of 5 by from Effective Everything was actually very good. The live chat help was effective. I received a refund I thought was fair. The only problem was at checkout. I purchased Audit Defense early in the process. I was then offered Premium Services which included Audit Defense as well as other valuable features. It was necessary to purchase Premium Services to use your return as payment to TurboTax. I was NOT ABLE to cancel the $34 charge for the a la carte Audit Defense even at checkout. Therefore I paid for audit representation services twice.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax is the Best! This product is very easy to use that even first time filers can maneuver the step by step process easily. And there are pop ups to help you throughout each step.
Date published: 2023-01-24
Rated 5 out of 5 by from cool coollllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
Date published: 2023-01-24
Rated 5 out of 5 by from Love and trust Turbo I have been using Turbo for over 10 years now. It is so easy to use. I will never change.
Date published: 2023-01-24
Rated 5 out of 5 by from Completed my tax in less than an hour on TurboTax I completed my tax in less than an hour on TurboTax !!
Date published: 2023-01-24
Rated 5 out of 5 by from easy to use The process is friendly and easy to use and has useful information at the time of a question.
Date published: 2023-01-24
Rated 5 out of 5 by from The best Ty turbo for giving me courage to be my own tax preparer love you and love it
Date published: 2023-01-24
Rated 5 out of 5 by from I love TurboTax So easy to use! Takes you step by step, explains each step and question if you need it! I have been using it for years!
Date published: 2023-01-24
Rated 3 out of 5 by from Are the fees increasing? I have used turbo tax for years I just feel that each year, having to do it myself, that the fees for filing are getting closer to $200 every year. I do spring for the additional max protection but this may be my last year with you guys. Thanks for making it so easy just so expensive to file them myself. Happy New Year!
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 5410
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great app been using over 5 years If I mess up I get the help I need! Never had a serious issue
Date published: 2023-01-24
Rated 2 out of 5 by from Effective Everything was actually very good. The live chat help was effective. I received a refund I thought was fair. The only problem was at checkout. I purchased Audit Defense early in the process. I was then offered Premium Services which included Audit Defense as well as other valuable features. It was necessary to purchase Premium Services to use your return as payment to TurboTax. I was NOT ABLE to cancel the $34 charge for the a la carte Audit Defense even at checkout. Therefore I paid for audit representation services twice.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax is the Best! This product is very easy to use that even first time filers can maneuver the step by step process easily. And there are pop ups to help you throughout each step.
Date published: 2023-01-24
Rated 5 out of 5 by from cool coollllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
Date published: 2023-01-24
Rated 5 out of 5 by from Love and trust Turbo I have been using Turbo for over 10 years now. It is so easy to use. I will never change.
Date published: 2023-01-24
Rated 5 out of 5 by from Completed my tax in less than an hour on TurboTax I completed my tax in less than an hour on TurboTax !!
Date published: 2023-01-24
Rated 5 out of 5 by from easy to use The process is friendly and easy to use and has useful information at the time of a question.
Date published: 2023-01-24
Rated 5 out of 5 by from The best Ty turbo for giving me courage to be my own tax preparer love you and love it
Date published: 2023-01-24
Rated 5 out of 5 by from I love TurboTax So easy to use! Takes you step by step, explains each step and question if you need it! I have been using it for years!
Date published: 2023-01-24
Rated 3 out of 5 by from Are the fees increasing? I have used turbo tax for years I just feel that each year, having to do it myself, that the fees for filing are getting closer to $200 every year. I do spring for the additional max protection but this may be my last year with you guys. Thanks for making it so easy just so expensive to file them myself. Happy New Year!
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 5410