TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Love turbotax Super Easy! Never thought I could do it myself! Love Turbotax
Date published: 2021-03-24
Rated 3 out of 5 by from Mostly OK, needs some improvements Satisfied with most of the process. The use of the AGI to provide security of an electronic transfer of the Federal forms is a disaster. This prevented my return from being transferred even when the correct number was entered. This happened last year and again this year. Turbo Tax needs to correct this and make electronic transfer seamless. We have used Turbo Tax for years and are now considering dropping it.. Please fix this glitch.
Date published: 2021-03-24
Rated 4 out of 5 by from Awesome experience Took me awhile but was overall painless. I recommend it to anyone that just wants to get them done and not wait for an appointment and if your tax situation isn’t too complicated
Date published: 2021-03-24
Rated 5 out of 5 by from Great!! Thank you y’all were a very big help I’m not worried that I did anything wrong with y’all’s protection plan everything was smooth and easy
Date published: 2021-03-24
Rated 5 out of 5 by from Always Great For Me Turbotax is very easy and simple to use. Always highly recommended
Date published: 2021-03-24
Rated 4 out of 5 by from excellent service Turbo Tax has product that is easy to use. Very easy for everyone to understand it.
Date published: 2021-03-24
Rated 5 out of 5 by from awesome program very easy to use and better than those green squareheads
Date published: 2021-03-24
Rated 1 out of 5 by from I had a problem with the program this year. I received a K-1 Form 1065 with entries only in 4b & 4c. This was a Guaranteed payment for capital and nothing more. When I went to e-file, the program said I had errors in Income or Loss from Estates and Trust and would not let me proceed. I was forced to mail my return at a cost of $4.00. The program has errors and should be fixed.
Date published: 2021-03-24
Rated 5 out of 5 by from More than I expected Understandable step-by-step instructions that made inputting my information easy. Stress-free tax refund calculation and I got back more than I expected, probably due to not getting any stimulus payments from last year. The designated sections made it easy to input information pertaining to each subject.
Date published: 2021-03-24
Rated 5 out of 5 by from Used several years now Easy, convenient and I haven’t had any problems so far.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5410
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbotax Super Easy! Never thought I could do it myself! Love Turbotax
Date published: 2021-03-24
Rated 3 out of 5 by from Mostly OK, needs some improvements Satisfied with most of the process. The use of the AGI to provide security of an electronic transfer of the Federal forms is a disaster. This prevented my return from being transferred even when the correct number was entered. This happened last year and again this year. Turbo Tax needs to correct this and make electronic transfer seamless. We have used Turbo Tax for years and are now considering dropping it.. Please fix this glitch.
Date published: 2021-03-24
Rated 4 out of 5 by from Awesome experience Took me awhile but was overall painless. I recommend it to anyone that just wants to get them done and not wait for an appointment and if your tax situation isn’t too complicated
Date published: 2021-03-24
Rated 5 out of 5 by from Great!! Thank you y’all were a very big help I’m not worried that I did anything wrong with y’all’s protection plan everything was smooth and easy
Date published: 2021-03-24
Rated 5 out of 5 by from Always Great For Me Turbotax is very easy and simple to use. Always highly recommended
Date published: 2021-03-24
Rated 4 out of 5 by from excellent service Turbo Tax has product that is easy to use. Very easy for everyone to understand it.
Date published: 2021-03-24
Rated 5 out of 5 by from awesome program very easy to use and better than those green squareheads
Date published: 2021-03-24
Rated 1 out of 5 by from I had a problem with the program this year. I received a K-1 Form 1065 with entries only in 4b & 4c. This was a Guaranteed payment for capital and nothing more. When I went to e-file, the program said I had errors in Income or Loss from Estates and Trust and would not let me proceed. I was forced to mail my return at a cost of $4.00. The program has errors and should be fixed.
Date published: 2021-03-24
Rated 5 out of 5 by from More than I expected Understandable step-by-step instructions that made inputting my information easy. Stress-free tax refund calculation and I got back more than I expected, probably due to not getting any stimulus payments from last year. The designated sections made it easy to input information pertaining to each subject.
Date published: 2021-03-24
Rated 5 out of 5 by from Used several years now Easy, convenient and I haven’t had any problems so far.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5410