TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from VERY HELPFUL IT WAS NICE TO KNOW I HAD SOMEONE THERE TO GUIDE ME IF I NEEDED HELP
Date published: 2023-03-26
Rated 5 out of 5 by from Fabulous! This is my 8th year filing with Turbo Tax and they never let me down!
Date published: 2023-03-26
Rated 5 out of 5 by from my 1st TurboTax 2022 Instruction is very clear and easy to follow. Will use TurboTax next year for sure.
Date published: 2023-03-26
Rated 1 out of 5 by from no longer affordable It has gotten too expensive for me, I will be looking for a different outlet next year
Date published: 2023-03-26
Rated 5 out of 5 by from Great product This was the first year that I used TT online. In the past I have used TT desktop. I liked the flexibility of desktop, but appreciated the ability to talk to tax experts when I got hung up.
Date published: 2023-03-26
Rated 4 out of 5 by from Frustrating Kept getting signed out. Had to enter info over and over. Lots of ads trying to sell their services. Entering some of this information was very frustrating.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax is awesome easy and quick with tax check and help available as needed
Date published: 2023-03-26
Rated 3 out of 5 by from not clear instructions Have problems when filing electronically, request me to update files, only , found upgrade in the top end, pay $15 to upgrade to home & business , from premier and did nothing, with frends help figure out went to turbotax in top menu , but have already pay for upgrade, not update, any way I waste money
Date published: 2023-03-26
Rated 5 out of 5 by from Efficient as ever! It is such a comfort to have Turbo Tax every year. It is helpful, easy to use, and almost enjoyable!! ; )
Date published: 2023-03-26
Rated 3 out of 5 by from Too expensive Too expensive considering there’s a free service from the government now. I would also expect more help getting the paperwork from the institutions. The method provided didn’t work and I had to manually upload.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5407
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from VERY HELPFUL IT WAS NICE TO KNOW I HAD SOMEONE THERE TO GUIDE ME IF I NEEDED HELP
Date published: 2023-03-26
Rated 5 out of 5 by from Fabulous! This is my 8th year filing with Turbo Tax and they never let me down!
Date published: 2023-03-26
Rated 5 out of 5 by from my 1st TurboTax 2022 Instruction is very clear and easy to follow. Will use TurboTax next year for sure.
Date published: 2023-03-26
Rated 1 out of 5 by from no longer affordable It has gotten too expensive for me, I will be looking for a different outlet next year
Date published: 2023-03-26
Rated 5 out of 5 by from Great product This was the first year that I used TT online. In the past I have used TT desktop. I liked the flexibility of desktop, but appreciated the ability to talk to tax experts when I got hung up.
Date published: 2023-03-26
Rated 4 out of 5 by from Frustrating Kept getting signed out. Had to enter info over and over. Lots of ads trying to sell their services. Entering some of this information was very frustrating.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax is awesome easy and quick with tax check and help available as needed
Date published: 2023-03-26
Rated 3 out of 5 by from not clear instructions Have problems when filing electronically, request me to update files, only , found upgrade in the top end, pay $15 to upgrade to home & business , from premier and did nothing, with frends help figure out went to turbotax in top menu , but have already pay for upgrade, not update, any way I waste money
Date published: 2023-03-26
Rated 5 out of 5 by from Efficient as ever! It is such a comfort to have Turbo Tax every year. It is helpful, easy to use, and almost enjoyable!! ; )
Date published: 2023-03-26
Rated 3 out of 5 by from Too expensive Too expensive considering there’s a free service from the government now. I would also expect more help getting the paperwork from the institutions. The method provided didn’t work and I had to manually upload.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5407