TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
KRISTINA LOUISE from
VERY HELPFUL
IT WAS NICE TO KNOW I HAD SOMEONE THERE TO GUIDE ME IF I NEEDED HELP
Date published: 2023-03-26
Rated 5 out of 5 by
Shannan27 from
Fabulous!
This is my 8th year filing with Turbo Tax and they never let me down!
Date published: 2023-03-26
Rated 5 out of 5 by
Sam6606 from
my 1st TurboTax 2022
Instruction is very clear and easy to follow. Will use TurboTax next year for sure.
Date published: 2023-03-26
Rated 1 out of 5 by
nayela from
no longer affordable
It has gotten too expensive for me, I will be looking for a different outlet next year
Date published: 2023-03-26
Rated 5 out of 5 by
Friedrich_L from
Great product
This was the first year that I used TT online. In the past I have used TT desktop. I liked the flexibility of desktop, but appreciated the ability to talk to tax experts when I got hung up.
Date published: 2023-03-26
Rated 4 out of 5 by
BOB IN IL from
Frustrating
Kept getting signed out. Had to enter info over and over. Lots of ads trying to sell their services. Entering some of this information was very frustrating.
Date published: 2023-03-26
Rated 5 out of 5 by
BB31306 from
Turbo tax is awesome
easy and quick with tax check and help available as needed
Date published: 2023-03-26
Rated 3 out of 5 by
Poncho20 from
not clear instructions
Have problems when filing electronically, request me to update files, only , found upgrade in the top end, pay $15 to upgrade to home & business , from premier and did nothing, with frends help figure out went to turbotax in top menu , but have already pay for upgrade, not update, any way I waste money
Date published: 2023-03-26
Rated 5 out of 5 by
Josephine17 from
Efficient as ever!
It is such a comfort to have Turbo Tax every year. It is helpful, easy to use, and almost enjoyable!! ; )
Date published: 2023-03-26
Rated 3 out of 5 by
La la la expensive La la from
Too expensive
Too expensive considering there’s a free service from the government now. I would also expect more help getting the paperwork from the institutions. The method provided didn’t work and I had to manually upload.
All TurboTax® Offerings Reviews - Page 5407
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
KRISTINA LOUISE from
VERY HELPFUL
IT WAS NICE TO KNOW I HAD SOMEONE THERE TO GUIDE ME IF I NEEDED HELP
Date published: 2023-03-26
Rated 5 out of 5 by
Shannan27 from
Fabulous!
This is my 8th year filing with Turbo Tax and they never let me down!
Date published: 2023-03-26
Rated 5 out of 5 by
Sam6606 from
my 1st TurboTax 2022
Instruction is very clear and easy to follow. Will use TurboTax next year for sure.
Date published: 2023-03-26
Rated 1 out of 5 by
nayela from
no longer affordable
It has gotten too expensive for me, I will be looking for a different outlet next year
Date published: 2023-03-26
Rated 5 out of 5 by
Friedrich_L from
Great product
This was the first year that I used TT online. In the past I have used TT desktop. I liked the flexibility of desktop, but appreciated the ability to talk to tax experts when I got hung up.
Date published: 2023-03-26
Rated 4 out of 5 by
BOB IN IL from
Frustrating
Kept getting signed out. Had to enter info over and over. Lots of ads trying to sell their services. Entering some of this information was very frustrating.
Date published: 2023-03-26
Rated 5 out of 5 by
BB31306 from
Turbo tax is awesome
easy and quick with tax check and help available as needed
Date published: 2023-03-26
Rated 3 out of 5 by
Poncho20 from
not clear instructions
Have problems when filing electronically, request me to update files, only , found upgrade in the top end, pay $15 to upgrade to home & business , from premier and did nothing, with frends help figure out went to turbotax in top menu , but have already pay for upgrade, not update, any way I waste money
Date published: 2023-03-26
Rated 5 out of 5 by
Josephine17 from
Efficient as ever!
It is such a comfort to have Turbo Tax every year. It is helpful, easy to use, and almost enjoyable!! ; )
Date published: 2023-03-26
Rated 3 out of 5 by
La la la expensive La la from
Too expensive
Too expensive considering there’s a free service from the government now. I would also expect more help getting the paperwork from the institutions. The method provided didn’t work and I had to manually upload.
All TurboTax® Offerings Reviews - Page 5407
Date published: 2023-03-26