TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Hidden fees I have been using TurboTax for over 3 years now and each year a new fee will occur. This time I had to pay taxes on doing my taxes on top of the initial fee. As you progress through the applications new "Premium" "Max" and other options are offered AFTER you have put in your information so as to rope you into buying these through threats of a better process or review of your information and personal protection. THAT should be at the very start and most of those options should be standard as Online services go. I had to go back after one wrong click when my refund changed to 'Owe"... This is the last year for me. Goodby TurboTax
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax I had a few questions but they were answered right away
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to Do Each time I use Turbo Tax it has been hassle free. There are easy ways to find answers to your questions. I like the fact that it reviews my documents multiple times. It makes me feel secure about complete my taxes properly.
Date published: 2021-03-02
Rated 5 out of 5 by from Always Quick and Easy always quick and easy. I love the simple walk through steps.
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent service Available at the click and helpful.Worked with Turbo Tax for several years and am always satisfied with the service
Date published: 2021-03-02
Rated 5 out of 5 by from Very fast and accurate!! Very fast and comes in handy. When youre always busy Turbo Tax can be filed anywhere!!!
Date published: 2021-03-02
Rated 5 out of 5 by from USED TURBO TAX FOR CENTURIES AND LOVE IT. EASY TO WORDS CAN NOT EXPRESS HOW EASY TO WORK WITH AND UNDERSTAND. TURBO TAX IS EXCELLENT
Date published: 2021-03-02
Rated 5 out of 5 by from Works well for us! Robert, CPA was awesome! He had the patience of a saint and was very good at review and problem solving with us.
Date published: 2021-03-02
Rated 5 out of 5 by from Great Help This Year Great for simple taxes and the extra help from live experts was awesome!
Date published: 2021-03-02
Rated 4 out of 5 by from slight issues I was pulling hair out and quite aggervated because I could not efile due to formset message but once I deleted state return and then was instructed to start state again before finishing up and it worked like a charm to go through.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5405
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Hidden fees I have been using TurboTax for over 3 years now and each year a new fee will occur. This time I had to pay taxes on doing my taxes on top of the initial fee. As you progress through the applications new "Premium" "Max" and other options are offered AFTER you have put in your information so as to rope you into buying these through threats of a better process or review of your information and personal protection. THAT should be at the very start and most of those options should be standard as Online services go. I had to go back after one wrong click when my refund changed to 'Owe"... This is the last year for me. Goodby TurboTax
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax I had a few questions but they were answered right away
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to Do Each time I use Turbo Tax it has been hassle free. There are easy ways to find answers to your questions. I like the fact that it reviews my documents multiple times. It makes me feel secure about complete my taxes properly.
Date published: 2021-03-02
Rated 5 out of 5 by from Always Quick and Easy always quick and easy. I love the simple walk through steps.
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent service Available at the click and helpful.Worked with Turbo Tax for several years and am always satisfied with the service
Date published: 2021-03-02
Rated 5 out of 5 by from Very fast and accurate!! Very fast and comes in handy. When youre always busy Turbo Tax can be filed anywhere!!!
Date published: 2021-03-02
Rated 5 out of 5 by from USED TURBO TAX FOR CENTURIES AND LOVE IT. EASY TO WORDS CAN NOT EXPRESS HOW EASY TO WORK WITH AND UNDERSTAND. TURBO TAX IS EXCELLENT
Date published: 2021-03-02
Rated 5 out of 5 by from Works well for us! Robert, CPA was awesome! He had the patience of a saint and was very good at review and problem solving with us.
Date published: 2021-03-02
Rated 5 out of 5 by from Great Help This Year Great for simple taxes and the extra help from live experts was awesome!
Date published: 2021-03-02
Rated 4 out of 5 by from slight issues I was pulling hair out and quite aggervated because I could not efile due to formset message but once I deleted state return and then was instructed to start state again before finishing up and it worked like a charm to go through.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5405