TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
rrtkat from
awesome
awesome and quick! i highly recommend turbo tax!!!!!
Date published: 2022-04-20
Rated 5 out of 5 by
Linmiar from
Awesome
The agent I spoke with was very helpful, professional and patient.
Date published: 2022-04-20
Rated 5 out of 5 by
jeffrywils from
really helpful
great again, for the 9th year, huge help for the complicated stuff
Date published: 2022-04-20
Rated 5 out of 5 by
Lei D from
Quick & easy
This was my first time filing and the process was really simple and I felt like I understood everything that was going on. It was really easy to upload my forms and fill in the information.
Date published: 2022-04-20
Rated 2 out of 5 by
Fees2021 from
Suprising fee
When i was filing my taxes they decided to add on more fees than I initially wanted unfortunately I was to far into my taxes to disagree with them. I will not be using this site next year, they charge way to much for a site that makes you file everything yourself
Date published: 2022-04-20
Rated 5 out of 5 by
Ferro the handsome from
its awesome
Turbotax is easy to use, it guides you step by step in a really easy way without missing anything.
Date published: 2022-04-20
Rated 3 out of 5 by
cgpm from
Too many errors
I've found too many instances where TurboTax incorrectly states the source of information on a form. One example is the NY MCTMT worksheet. Additionally, I tried to find a way to make Turbotax aware of the problem, but it seems they don't want feedback. This specific error cause me to underpay taxes to NY and be fined a penalty. I wouldn't mind if I knew that I could submit a problem to TurboTax and know that it is being reviewed and corrected.
Date published: 2022-04-20
Rated 5 out of 5 by
aefr from
Great
Very good and easy turbo tax did what I needed to file on time
Date published: 2022-04-20
Rated 4 out of 5 by
Sweet Angel Pie from
The Rep That helped IS SUPER AWESOME!!!!
TurboTax is OK, But the Rep that Helped is Unbelievaby Excellent at Her Job!!!!
Date published: 2022-04-20
Rated 5 out of 5 by
Chris4Real from
Turbo Tax for assurance.
My experience with the Turbo Tax Live Expert was so smooth because he was very knowledgeable and precise so my experience with him was smooth sailing, and quite brief. I am indeed grateful.
All TurboTax® Offerings Reviews - Page 5404
Date published: 2022-04-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
rrtkat from
awesome
awesome and quick! i highly recommend turbo tax!!!!!
Date published: 2022-04-20
Rated 5 out of 5 by
Linmiar from
Awesome
The agent I spoke with was very helpful, professional and patient.
Date published: 2022-04-20
Rated 5 out of 5 by
jeffrywils from
really helpful
great again, for the 9th year, huge help for the complicated stuff
Date published: 2022-04-20
Rated 5 out of 5 by
Lei D from
Quick & easy
This was my first time filing and the process was really simple and I felt like I understood everything that was going on. It was really easy to upload my forms and fill in the information.
Date published: 2022-04-20
Rated 2 out of 5 by
Fees2021 from
Suprising fee
When i was filing my taxes they decided to add on more fees than I initially wanted unfortunately I was to far into my taxes to disagree with them. I will not be using this site next year, they charge way to much for a site that makes you file everything yourself
Date published: 2022-04-20
Rated 5 out of 5 by
Ferro the handsome from
its awesome
Turbotax is easy to use, it guides you step by step in a really easy way without missing anything.
Date published: 2022-04-20
Rated 3 out of 5 by
cgpm from
Too many errors
I've found too many instances where TurboTax incorrectly states the source of information on a form. One example is the NY MCTMT worksheet. Additionally, I tried to find a way to make Turbotax aware of the problem, but it seems they don't want feedback. This specific error cause me to underpay taxes to NY and be fined a penalty. I wouldn't mind if I knew that I could submit a problem to TurboTax and know that it is being reviewed and corrected.
Date published: 2022-04-20
Rated 5 out of 5 by
aefr from
Great
Very good and easy turbo tax did what I needed to file on time
Date published: 2022-04-20
Rated 4 out of 5 by
Sweet Angel Pie from
The Rep That helped IS SUPER AWESOME!!!!
TurboTax is OK, But the Rep that Helped is Unbelievaby Excellent at Her Job!!!!
Date published: 2022-04-20
Rated 5 out of 5 by
Chris4Real from
Turbo Tax for assurance.
My experience with the Turbo Tax Live Expert was so smooth because he was very knowledgeable and precise so my experience with him was smooth sailing, and quite brief. I am indeed grateful.
All TurboTax® Offerings Reviews - Page 5404
Date published: 2022-04-20