TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from awesome awesome and quick! i highly recommend turbo tax!!!!!
Date published: 2022-04-20
Rated 5 out of 5 by from Awesome The agent I spoke with was very helpful, professional and patient.
Date published: 2022-04-20
Rated 5 out of 5 by from really helpful great again, for the 9th year, huge help for the complicated stuff
Date published: 2022-04-20
Rated 5 out of 5 by from Quick & easy This was my first time filing and the process was really simple and I felt like I understood everything that was going on. It was really easy to upload my forms and fill in the information.
Date published: 2022-04-20
Rated 2 out of 5 by from Suprising fee When i was filing my taxes they decided to add on more fees than I initially wanted unfortunately I was to far into my taxes to disagree with them. I will not be using this site next year, they charge way to much for a site that makes you file everything yourself
Date published: 2022-04-20
Rated 5 out of 5 by from its awesome Turbotax is easy to use, it guides you step by step in a really easy way without missing anything.
Date published: 2022-04-20
Rated 3 out of 5 by from Too many errors I've found too many instances where TurboTax incorrectly states the source of information on a form. One example is the NY MCTMT worksheet. Additionally, I tried to find a way to make Turbotax aware of the problem, but it seems they don't want feedback. This specific error cause me to underpay taxes to NY and be fined a penalty. I wouldn't mind if I knew that I could submit a problem to TurboTax and know that it is being reviewed and corrected.
Date published: 2022-04-20
Rated 5 out of 5 by from Great Very good and easy turbo tax did what I needed to file on time
Date published: 2022-04-20
Rated 4 out of 5 by from The Rep That helped IS SUPER AWESOME!!!! TurboTax is OK, But the Rep that Helped is Unbelievaby Excellent at Her Job!!!!
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax for assurance. My experience with the Turbo Tax Live Expert was so smooth because he was very knowledgeable and precise so my experience with him was smooth sailing, and quite brief. I am indeed grateful.
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 5404
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from awesome awesome and quick! i highly recommend turbo tax!!!!!
Date published: 2022-04-20
Rated 5 out of 5 by from Awesome The agent I spoke with was very helpful, professional and patient.
Date published: 2022-04-20
Rated 5 out of 5 by from really helpful great again, for the 9th year, huge help for the complicated stuff
Date published: 2022-04-20
Rated 5 out of 5 by from Quick & easy This was my first time filing and the process was really simple and I felt like I understood everything that was going on. It was really easy to upload my forms and fill in the information.
Date published: 2022-04-20
Rated 2 out of 5 by from Suprising fee When i was filing my taxes they decided to add on more fees than I initially wanted unfortunately I was to far into my taxes to disagree with them. I will not be using this site next year, they charge way to much for a site that makes you file everything yourself
Date published: 2022-04-20
Rated 5 out of 5 by from its awesome Turbotax is easy to use, it guides you step by step in a really easy way without missing anything.
Date published: 2022-04-20
Rated 3 out of 5 by from Too many errors I've found too many instances where TurboTax incorrectly states the source of information on a form. One example is the NY MCTMT worksheet. Additionally, I tried to find a way to make Turbotax aware of the problem, but it seems they don't want feedback. This specific error cause me to underpay taxes to NY and be fined a penalty. I wouldn't mind if I knew that I could submit a problem to TurboTax and know that it is being reviewed and corrected.
Date published: 2022-04-20
Rated 5 out of 5 by from Great Very good and easy turbo tax did what I needed to file on time
Date published: 2022-04-20
Rated 4 out of 5 by from The Rep That helped IS SUPER AWESOME!!!! TurboTax is OK, But the Rep that Helped is Unbelievaby Excellent at Her Job!!!!
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax for assurance. My experience with the Turbo Tax Live Expert was so smooth because he was very knowledgeable and precise so my experience with him was smooth sailing, and quite brief. I am indeed grateful.
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 5404