TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax was excellent!! My tax expert, Aisha, was amazing!! She answered every question and concern that I had regarding my taxes. Thank you!!
Date published: 2022-03-04
Rated 4 out of 5 by from Easy to eFile Have used successfully last 3 years. Used free method.
Date published: 2022-03-04
Rated 5 out of 5 by from Awesome! Super smooth as usual. The live expert was awesome. I would've been stuck or filed incorrectly if not for their help. New tax situation this year. Thanks!
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is so very helpful and easy to follow TurboTax over the years has made the American People feel more confident in paying taxes.
Date published: 2022-03-04
Rated 3 out of 5 by from not happy with turbo tax this year wasnt the experience i was hoping for. last year was much better. i had my CPA changed 3 times this year and my return to over 3 weeks to complete. also paid over $500 which i think to be outrageous. i did not have a very involved personalized experience. took days to talk to my cpa through the chat option. you can clearly tell they are working multiple returns to the point you can get all your questions answered at once. i asked for a screen share with video like i had last year. apparently that's not an option i was told. overall just not happy with the quality for the money. i am a 10 year turbo tax customer and probably won't return.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax My Way. Awesome I love using Turbo Tax, its easy, and expertly formatted. I wouldn't trust any other program.
Date published: 2022-03-04
Rated 5 out of 5 by from Very helpful. Good service overall. Both representatives were very helpful and ensured I submitted all of the proper documentation.
Date published: 2022-03-04
Rated 5 out of 5 by from TURBO TAX IS AMAZING I have been using turbo tax for years because it is easy to do myself and they get me the highest refund compared to others.
Date published: 2022-03-04
Rated 5 out of 5 by from Business taxes 2021 Because of changes in the tax laws, entering information seems to get a little more complicated.
Date published: 2022-03-04
Rated 5 out of 5 by from Love Turbo Tax I tried e-filing several years ago and said I would never do it again! Well tried it just now and it is so easy. Thank you
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5404
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was excellent!! My tax expert, Aisha, was amazing!! She answered every question and concern that I had regarding my taxes. Thank you!!
Date published: 2022-03-04
Rated 4 out of 5 by from Easy to eFile Have used successfully last 3 years. Used free method.
Date published: 2022-03-04
Rated 5 out of 5 by from Awesome! Super smooth as usual. The live expert was awesome. I would've been stuck or filed incorrectly if not for their help. New tax situation this year. Thanks!
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is so very helpful and easy to follow TurboTax over the years has made the American People feel more confident in paying taxes.
Date published: 2022-03-04
Rated 3 out of 5 by from not happy with turbo tax this year wasnt the experience i was hoping for. last year was much better. i had my CPA changed 3 times this year and my return to over 3 weeks to complete. also paid over $500 which i think to be outrageous. i did not have a very involved personalized experience. took days to talk to my cpa through the chat option. you can clearly tell they are working multiple returns to the point you can get all your questions answered at once. i asked for a screen share with video like i had last year. apparently that's not an option i was told. overall just not happy with the quality for the money. i am a 10 year turbo tax customer and probably won't return.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax My Way. Awesome I love using Turbo Tax, its easy, and expertly formatted. I wouldn't trust any other program.
Date published: 2022-03-04
Rated 5 out of 5 by from Very helpful. Good service overall. Both representatives were very helpful and ensured I submitted all of the proper documentation.
Date published: 2022-03-04
Rated 5 out of 5 by from TURBO TAX IS AMAZING I have been using turbo tax for years because it is easy to do myself and they get me the highest refund compared to others.
Date published: 2022-03-04
Rated 5 out of 5 by from Business taxes 2021 Because of changes in the tax laws, entering information seems to get a little more complicated.
Date published: 2022-03-04
Rated 5 out of 5 by from Love Turbo Tax I tried e-filing several years ago and said I would never do it again! Well tried it just now and it is so easy. Thank you
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5404