TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from My First Time Filing! This is technically my second time filing with TurboTax, first time didn't go so well but I think it was due to something on my end. This time I decided to be an adult, suck it up and file! I feel so accomplished, like I'm on the path to adulting right...even though I'm 31, anyway...the process was easy, super easy. I especially love the click to upload tax info feature, that was pretty cool.
Date published: 2023-03-29
Rated 1 out of 5 by from waste of money, account import broken TurboTax is very expensive for the inconvenience of typing everything in manually anyway. The automatic account import is a massive waste of time. Both signing into a bank or trying to import a CSV or other file, usually errors out and you have to type in everything manually anyway. Huge pain when you have accounts at multiple institutions. Also, when I got to the end and after I paid, TurboTax said it couldn't e-file until I fixed my 1099-B, but it wouldn't tell me where the error was. I wasted another couple of hours deleting all my 1099-B forms and re-importing them to get this stupid software to work. Going elsewhere next year, I can't believe they charge money for this garbage.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is the bomb.com This was my first-time filing taxes on my own as a 23-year-old full time employee as well as a independent farmer. The step-by-step process turbo tax uses was extremely helpful and appreciated! I saved money by not having to hire a tax professional and was able to get everything done in a timely manner.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax Really Works For Me The fact that they don't charge for completing my taxes is awesome. I feel they look at every exemption for my situation and help me to determine if I should just take the standard deduction or itemized deductions is very helpful.
Date published: 2023-03-29
Rated 1 out of 5 by from feels like a scam costs too much. prices keep increasing. felt like constant pop up ads to spend more money and trick the users.
Date published: 2023-03-29
Rated 5 out of 5 by from Great Service Very helpful in explaining tax lingo; simplified the whole. filing tax process
Date published: 2023-03-29
Rated 3 out of 5 by from not a fan of latest changes I have been using turbo tax for awhile now and it is now harder to go back and much more expensive.
Date published: 2023-03-29
Rated 3 out of 5 by from Becoming over-priced TurboTax is effective, however, becoming more expensive every year. It's almost worth hiring a personal tax accountant to handle my taxes, at this point.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax made this easy Very great work of Turbo Tax to get me my highest tax review.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to follow with lots of support Turbo Tax walks you through, step-by-step, to file your taxes. There were times when I got stuck or didn't understand, but their search tool and their help menu were great at answering my questions
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5403
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My First Time Filing! This is technically my second time filing with TurboTax, first time didn't go so well but I think it was due to something on my end. This time I decided to be an adult, suck it up and file! I feel so accomplished, like I'm on the path to adulting right...even though I'm 31, anyway...the process was easy, super easy. I especially love the click to upload tax info feature, that was pretty cool.
Date published: 2023-03-29
Rated 1 out of 5 by from waste of money, account import broken TurboTax is very expensive for the inconvenience of typing everything in manually anyway. The automatic account import is a massive waste of time. Both signing into a bank or trying to import a CSV or other file, usually errors out and you have to type in everything manually anyway. Huge pain when you have accounts at multiple institutions. Also, when I got to the end and after I paid, TurboTax said it couldn't e-file until I fixed my 1099-B, but it wouldn't tell me where the error was. I wasted another couple of hours deleting all my 1099-B forms and re-importing them to get this stupid software to work. Going elsewhere next year, I can't believe they charge money for this garbage.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is the bomb.com This was my first-time filing taxes on my own as a 23-year-old full time employee as well as a independent farmer. The step-by-step process turbo tax uses was extremely helpful and appreciated! I saved money by not having to hire a tax professional and was able to get everything done in a timely manner.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax Really Works For Me The fact that they don't charge for completing my taxes is awesome. I feel they look at every exemption for my situation and help me to determine if I should just take the standard deduction or itemized deductions is very helpful.
Date published: 2023-03-29
Rated 1 out of 5 by from feels like a scam costs too much. prices keep increasing. felt like constant pop up ads to spend more money and trick the users.
Date published: 2023-03-29
Rated 5 out of 5 by from Great Service Very helpful in explaining tax lingo; simplified the whole. filing tax process
Date published: 2023-03-29
Rated 3 out of 5 by from not a fan of latest changes I have been using turbo tax for awhile now and it is now harder to go back and much more expensive.
Date published: 2023-03-29
Rated 3 out of 5 by from Becoming over-priced TurboTax is effective, however, becoming more expensive every year. It's almost worth hiring a personal tax accountant to handle my taxes, at this point.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax made this easy Very great work of Turbo Tax to get me my highest tax review.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to follow with lots of support Turbo Tax walks you through, step-by-step, to file your taxes. There were times when I got stuck or didn't understand, but their search tool and their help menu were great at answering my questions
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5403