TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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Rated 3 out of 5 by
GREAT GRANDMA MJM from
DEFINITELY MORLE CHALLENGING THAN PREVIOUS YEARS
I found doing my granddaughter's return much more challenging than prior years. I attribute much of this to the changing tax laws but Turbo Tax definitely did not make it easy. One area was putting in her family leave payments. Turbo Tax kept trying to put the income to a Schedule C or F. Only after going online did I finally solve the problem. Thankfully I do tax returns for a living and knew to challenge where they were trying to put it. I can't imagine the average person being able to do their return correctly without better explanations to this and other areas in the returns that changed this year.
Date published: 2022-03-02
Rated 5 out of 5 by
Vince1523 from
TurboTax is extremely easy to use!
The communication and responsiveness were nothing short of excellent!
Date published: 2022-03-02
Rated 5 out of 5 by
Norkamichelle from
TurboTax is amazing
The person I had was very communicative and patient. Super happy with my service!
Date published: 2022-03-02
Rated 5 out of 5 by
Mars123098 from
Louise made this process amazing!
She was able to complete everything quickly. All of my information was reviewed in a timely manner, my questions were answered clearly. Louise was kind and professional. I would definitely love to come back
Date published: 2022-03-02
Rated 4 out of 5 by
DBDOOBERMIRE from
Expensive Easy
Becoming more expensive than competitors. Easy to use
Date published: 2022-03-02
Rated 3 out of 5 by
kkphil from
don't be fooled
When you select Free - Meant free - as in no cost to me. I ended up paying over $200 for a very basic and simple return. ... there are no freebies
Date published: 2022-03-02
Rated 4 out of 5 by
RJDX from
Turbo Tax works well
It doesn't download QBooks online information. This is a huge flaw in my estimation.
Date published: 2022-03-02
Rated 5 out of 5 by
dockdawgSC from
Cate is FANTASTIC
I couldn't be happier with the help I received from Catie, she walked me through everything so well and was such a pleasure to work with
Date published: 2022-03-02
Rated 5 out of 5 by
MsCanada from
Turbo Tax makes it easy to file
Used Turbo Tax for many years. Find it easy and convenient. Explanations are helpful.
Date published: 2022-03-02
Rated 5 out of 5 by
Katcor52 from
Great TurboTax Experience
My experience with TurboTax was great. The people who worked with me (Hank and Sunshine) were terrific and very knowledgeable.
All TurboTax® Offerings Reviews - Page 5403
Date published: 2022-03-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
GREAT GRANDMA MJM from
DEFINITELY MORLE CHALLENGING THAN PREVIOUS YEARS
I found doing my granddaughter's return much more challenging than prior years. I attribute much of this to the changing tax laws but Turbo Tax definitely did not make it easy. One area was putting in her family leave payments. Turbo Tax kept trying to put the income to a Schedule C or F. Only after going online did I finally solve the problem. Thankfully I do tax returns for a living and knew to challenge where they were trying to put it. I can't imagine the average person being able to do their return correctly without better explanations to this and other areas in the returns that changed this year.
Date published: 2022-03-02
Rated 5 out of 5 by
Vince1523 from
TurboTax is extremely easy to use!
The communication and responsiveness were nothing short of excellent!
Date published: 2022-03-02
Rated 5 out of 5 by
Norkamichelle from
TurboTax is amazing
The person I had was very communicative and patient. Super happy with my service!
Date published: 2022-03-02
Rated 5 out of 5 by
Mars123098 from
Louise made this process amazing!
She was able to complete everything quickly. All of my information was reviewed in a timely manner, my questions were answered clearly. Louise was kind and professional. I would definitely love to come back
Date published: 2022-03-02
Rated 4 out of 5 by
DBDOOBERMIRE from
Expensive Easy
Becoming more expensive than competitors. Easy to use
Date published: 2022-03-02
Rated 3 out of 5 by
kkphil from
don't be fooled
When you select Free - Meant free - as in no cost to me. I ended up paying over $200 for a very basic and simple return. ... there are no freebies
Date published: 2022-03-02
Rated 4 out of 5 by
RJDX from
Turbo Tax works well
It doesn't download QBooks online information. This is a huge flaw in my estimation.
Date published: 2022-03-02
Rated 5 out of 5 by
dockdawgSC from
Cate is FANTASTIC
I couldn't be happier with the help I received from Catie, she walked me through everything so well and was such a pleasure to work with
Date published: 2022-03-02
Rated 5 out of 5 by
MsCanada from
Turbo Tax makes it easy to file
Used Turbo Tax for many years. Find it easy and convenient. Explanations are helpful.
Date published: 2022-03-02
Rated 5 out of 5 by
Katcor52 from
Great TurboTax Experience
My experience with TurboTax was great. The people who worked with me (Hank and Sunshine) were terrific and very knowledgeable.
All TurboTax® Offerings Reviews - Page 5403
Date published: 2022-03-02