TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Problems with Schedule D I tried to enter information on Form 1040, Schedule D. I was told to upgrade to Premium. I upgraded, and then found no way to complete and submit Schedule D. I upgraded to Premium and got no benefit. Also - so many interruptions to upgrade and buy additional services.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy & clear Easy directions & steps to follow . Good explanations - plan time to complete
Date published: 2023-03-25
Rated 5 out of 5 by from Taxes Done in an Hour! Smart & Friendly Support!! I have been using TurboTax for a couple of decades. I remember when it used to be TurboTax CD's on my computer. Having the TurboTax option was alway a relief compared to having collect everything and bring it into someone. Only to realize you could have done yourself and answered the questions yourself. Completed my taxes in 1 HOUR! There was friendly, trustworthy, and intelligent support all around me. Feels like Family. I already miss the few people I worked with when I had quick questions from the comfort of my home. David and Sherri! Thank you!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is awesome I loved it . It was pretty simple. I really liked how simple it was
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax Is Awesome!!! Very easy to navigate and extremely fast and helpful
Date published: 2023-03-25
Rated 4 out of 5 by from Easy to Use Just one day to get all paperwork together. Then sit down at computer for about 3 hours. Easy peassee Japanessee
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax makes it all easy! I've used Turbo Tax for several years now, but this year I had some special circumstances. The tax expert, Kimberly, was so helpful in real time. I am confident I am getting my best refund and my takes are all correct. See ya next year, Turbo Tax!
Date published: 2023-03-25
Rated 2 out of 5 by from too much add ons too many add ons and they force you into it when you have sold taxes.
Date published: 2023-03-25
Rated 5 out of 5 by from Screenshare-Helpful, Knowledgeable, & Efficient! Duane was absolutely the best Turbo Tax advisor I've ever worked with; knowledgeable, helpful, and efficient by phone and screenshare. Just what I needed. Thank you!
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to navigate, confidence in the result Every year more straight forward, love the upload feature.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5402
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Problems with Schedule D I tried to enter information on Form 1040, Schedule D. I was told to upgrade to Premium. I upgraded, and then found no way to complete and submit Schedule D. I upgraded to Premium and got no benefit. Also - so many interruptions to upgrade and buy additional services.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy & clear Easy directions & steps to follow . Good explanations - plan time to complete
Date published: 2023-03-25
Rated 5 out of 5 by from Taxes Done in an Hour! Smart & Friendly Support!! I have been using TurboTax for a couple of decades. I remember when it used to be TurboTax CD's on my computer. Having the TurboTax option was alway a relief compared to having collect everything and bring it into someone. Only to realize you could have done yourself and answered the questions yourself. Completed my taxes in 1 HOUR! There was friendly, trustworthy, and intelligent support all around me. Feels like Family. I already miss the few people I worked with when I had quick questions from the comfort of my home. David and Sherri! Thank you!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is awesome I loved it . It was pretty simple. I really liked how simple it was
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax Is Awesome!!! Very easy to navigate and extremely fast and helpful
Date published: 2023-03-25
Rated 4 out of 5 by from Easy to Use Just one day to get all paperwork together. Then sit down at computer for about 3 hours. Easy peassee Japanessee
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax makes it all easy! I've used Turbo Tax for several years now, but this year I had some special circumstances. The tax expert, Kimberly, was so helpful in real time. I am confident I am getting my best refund and my takes are all correct. See ya next year, Turbo Tax!
Date published: 2023-03-25
Rated 2 out of 5 by from too much add ons too many add ons and they force you into it when you have sold taxes.
Date published: 2023-03-25
Rated 5 out of 5 by from Screenshare-Helpful, Knowledgeable, & Efficient! Duane was absolutely the best Turbo Tax advisor I've ever worked with; knowledgeable, helpful, and efficient by phone and screenshare. Just what I needed. Thank you!
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to navigate, confidence in the result Every year more straight forward, love the upload feature.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5402