TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from don't be fooled When you select Free - Meant free - as in no cost to me. I ended up paying over $200 for a very basic and simple return. ... there are no freebies
Date published: 2022-03-02
Rated 4 out of 5 by from Turbo Tax works well It doesn't download QBooks online information. This is a huge flaw in my estimation.
Date published: 2022-03-02
Rated 5 out of 5 by from Cate is FANTASTIC I couldn't be happier with the help I received from Catie, she walked me through everything so well and was such a pleasure to work with
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax makes it easy to file Used Turbo Tax for many years. Find it easy and convenient. Explanations are helpful.
Date published: 2022-03-02
Rated 5 out of 5 by from Great TurboTax Experience My experience with TurboTax was great. The people who worked with me (Hank and Sunshine) were terrific and very knowledgeable.
Date published: 2022-03-02
Rated 4 out of 5 by from Your PC version is slow Overall, I like Turbo Tax. This year, I elected to purchase the PC version so I could do my taxes and my mother's taxes in the same app. The PC version responds very slowly to data entry, sometimes on the order of 5 seconds. That's rather frustrating.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo is awesome! I spoke with Amee. She was awesome, professional, & caring. She didn't waste any time. She went straight to work, answered all questions, & make sure I was comfortable. Great job Amee!
Date published: 2022-03-02
Rated 5 out of 5 by from I'm never doing my own taxes again! My TurboTax expert was thorough and timely. The headache of figuring out my taxes was completely eliminated thanks to my expert, Jeffrey. I don't think I'll ever try to file by myself again.
Date published: 2022-03-02
Rated 3 out of 5 by from It does the job I used Turbo Tax Home & Business to prepare my taxes this year. Most of the steps were straight forward except for when it came time to deal with my crypto investments. They make it very hard to enter that information in the Home & Business version of the software. I found out that while they make it very easy for Turbo Tax Premier users to enter that information, Home & Business users had to jump through hoops. It's not like I could return the Home & Business and exchange it for Premier. I have already lost money on crypto, I wasn't about to lose more money. I ended up wasting a lot of time researching how to do it in Home & Business. It would have been nice to know beforehand that the Home & Business version of the software is not for those who dabble into crypto.
Date published: 2022-03-02
Rated 5 out of 5 by from easy with turbo tax chatted with a tech and she was extremely helpful. .also talked live with a tech and she was great also. very helpful
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5402
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from don't be fooled When you select Free - Meant free - as in no cost to me. I ended up paying over $200 for a very basic and simple return. ... there are no freebies
Date published: 2022-03-02
Rated 4 out of 5 by from Turbo Tax works well It doesn't download QBooks online information. This is a huge flaw in my estimation.
Date published: 2022-03-02
Rated 5 out of 5 by from Cate is FANTASTIC I couldn't be happier with the help I received from Catie, she walked me through everything so well and was such a pleasure to work with
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax makes it easy to file Used Turbo Tax for many years. Find it easy and convenient. Explanations are helpful.
Date published: 2022-03-02
Rated 5 out of 5 by from Great TurboTax Experience My experience with TurboTax was great. The people who worked with me (Hank and Sunshine) were terrific and very knowledgeable.
Date published: 2022-03-02
Rated 4 out of 5 by from Your PC version is slow Overall, I like Turbo Tax. This year, I elected to purchase the PC version so I could do my taxes and my mother's taxes in the same app. The PC version responds very slowly to data entry, sometimes on the order of 5 seconds. That's rather frustrating.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo is awesome! I spoke with Amee. She was awesome, professional, & caring. She didn't waste any time. She went straight to work, answered all questions, & make sure I was comfortable. Great job Amee!
Date published: 2022-03-02
Rated 5 out of 5 by from I'm never doing my own taxes again! My TurboTax expert was thorough and timely. The headache of figuring out my taxes was completely eliminated thanks to my expert, Jeffrey. I don't think I'll ever try to file by myself again.
Date published: 2022-03-02
Rated 3 out of 5 by from It does the job I used Turbo Tax Home & Business to prepare my taxes this year. Most of the steps were straight forward except for when it came time to deal with my crypto investments. They make it very hard to enter that information in the Home & Business version of the software. I found out that while they make it very easy for Turbo Tax Premier users to enter that information, Home & Business users had to jump through hoops. It's not like I could return the Home & Business and exchange it for Premier. I have already lost money on crypto, I wasn't about to lose more money. I ended up wasting a lot of time researching how to do it in Home & Business. It would have been nice to know beforehand that the Home & Business version of the software is not for those who dabble into crypto.
Date published: 2022-03-02
Rated 5 out of 5 by from easy with turbo tax chatted with a tech and she was extremely helpful. .also talked live with a tech and she was great also. very helpful
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5402