TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Absy from
Turbo is awesome
Easy to use and absolutely love it. It's super easy1
Date published: 2023-01-22
Rated 5 out of 5 by
Willieg1940 from
Turbo tax is great
Thorough, fast and accurate filing. Would recommend to family and friends
Date published: 2023-01-22
Rated 5 out of 5 by
Mamabear69 from
Makes like simple
I have used Turbo Tax for many years and just makes life simplified. I have even had them done professionally and then entered in Turbo Tax and came out exactly the same.
Date published: 2023-01-22
Rated 4 out of 5 by
schoolmom29 from
TurboTax is the Way to Go
We have used TurboTax to file our taxes the last 4 years. It goes smoothly each time. Last year, we have a few issues that they helped us talk through and get fixed right away for easy acceptance by the IRS.
Date published: 2023-01-22
Rated 5 out of 5 by
Suedbrz from
awesome.will use again and again
nice and easy, simple to follow. Will use again. Thank you
Date published: 2023-01-22
Rated 5 out of 5 by
Squirrel14888 from
Awesomesauce
cool dealio it was quick and easy like my cousins on my mom side
Date published: 2023-01-22
Rated 5 out of 5 by
Presswood43 from
TurboTax is absolutely amazing!
This is my 7th year using TurboTax and I absolutely love it always get everything I'm supposed to I would suggest anybody use this quick easy very explanatory best way to file your taxes! Keep it up TurboTax
Date published: 2023-01-22
Rated 5 out of 5 by
Mmmmmpppp from
There great
Turbo tax makes it fast and easy to file your taxes..
Date published: 2023-01-22
Rated 1 out of 5 by
RonD11 from
Needs improvement
The process was excessively complicated, had many errors, no download capabilities for third party tax documents for prior years' taxes, limited download capabilities for the current year's taxes, limited information from previous year's tax return during step-by-step instructions, etc., etc. For the most part, customer service representatives, with a few exceptions, seem poorly trained with limited knowledge and experience. It was very annoying that most customer service representatives immediately wanted to unnecessarily see your TurboTax software on your computer regardless of the nature of your question. Also, an automated customer service system first answers your phone call and unsuccessfully tries to answer your questions. Fortunately, it doesn't take long for the robot to give up and to transfer your call to a human. The TurboTax robot is an infuriating and frustrating customer service experience. Most of my phone calls to customer service were to clarify errors, inconsistencies, and inadequacies with the software.
Date published: 2023-01-22
Rated 5 out of 5 by
TheMenzinger from
Better than TaxAct
I have nothing special to say other than 'Better than TaxAct'. I appreciate it though!
All TurboTax® Offerings Reviews - Page 5397
Date published: 2023-01-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Absy from
Turbo is awesome
Easy to use and absolutely love it. It's super easy1
Date published: 2023-01-22
Rated 5 out of 5 by
Willieg1940 from
Turbo tax is great
Thorough, fast and accurate filing. Would recommend to family and friends
Date published: 2023-01-22
Rated 5 out of 5 by
Mamabear69 from
Makes like simple
I have used Turbo Tax for many years and just makes life simplified. I have even had them done professionally and then entered in Turbo Tax and came out exactly the same.
Date published: 2023-01-22
Rated 4 out of 5 by
schoolmom29 from
TurboTax is the Way to Go
We have used TurboTax to file our taxes the last 4 years. It goes smoothly each time. Last year, we have a few issues that they helped us talk through and get fixed right away for easy acceptance by the IRS.
Date published: 2023-01-22
Rated 5 out of 5 by
Suedbrz from
awesome.will use again and again
nice and easy, simple to follow. Will use again. Thank you
Date published: 2023-01-22
Rated 5 out of 5 by
Squirrel14888 from
Awesomesauce
cool dealio it was quick and easy like my cousins on my mom side
Date published: 2023-01-22
Rated 5 out of 5 by
Presswood43 from
TurboTax is absolutely amazing!
This is my 7th year using TurboTax and I absolutely love it always get everything I'm supposed to I would suggest anybody use this quick easy very explanatory best way to file your taxes! Keep it up TurboTax
Date published: 2023-01-22
Rated 5 out of 5 by
Mmmmmpppp from
There great
Turbo tax makes it fast and easy to file your taxes..
Date published: 2023-01-22
Rated 1 out of 5 by
RonD11 from
Needs improvement
The process was excessively complicated, had many errors, no download capabilities for third party tax documents for prior years' taxes, limited download capabilities for the current year's taxes, limited information from previous year's tax return during step-by-step instructions, etc., etc. For the most part, customer service representatives, with a few exceptions, seem poorly trained with limited knowledge and experience. It was very annoying that most customer service representatives immediately wanted to unnecessarily see your TurboTax software on your computer regardless of the nature of your question. Also, an automated customer service system first answers your phone call and unsuccessfully tries to answer your questions. Fortunately, it doesn't take long for the robot to give up and to transfer your call to a human. The TurboTax robot is an infuriating and frustrating customer service experience. Most of my phone calls to customer service were to clarify errors, inconsistencies, and inadequacies with the software.
Date published: 2023-01-22
Rated 5 out of 5 by
TheMenzinger from
Better than TaxAct
I have nothing special to say other than 'Better than TaxAct'. I appreciate it though!
All TurboTax® Offerings Reviews - Page 5397
Date published: 2023-01-22