TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
hdwhit75 from
Not sure I can trust it any longer.
Tax computation returned a number vastly different from the IRS Tax Tables with no explanation, schedule or worksheet to explain the difference. I am now afraid that I will get a Notice from IRS saying that my computation was wrong and billing me with penalties and interest.
Date published: 2023-03-26
Rated 5 out of 5 by
TiredinOregon from
The staff was awesome
The staff was prompt and answered all of our questions and were very friendly. Doing my taxes was a breeze.
Date published: 2023-03-26
Rated 3 out of 5 by
Tc is what my nick name from
Pretty easy deal
It was ok lil confusing but it all turned out ok I guess
Date published: 2023-03-26
Rated 5 out of 5 by
timahr from
Turbo Tax is amazing
Very easy to read and understand what needs to be done.
Date published: 2023-03-26
Rated 5 out of 5 by
Reebocop from
Simple, User-Friendly!
Being a first time filer, TurboTax was fairly simple to use. I was able to complete both federal and state tax return with no issues. Thank you, TurboTax!
Date published: 2023-03-26
Rated 5 out of 5 by
Tweel13 from
Problems solved!
My problem resulted from the screwy IRS taxforms. The live tax consultant was patient and helped me figure out what was confusing me. Excellent!
Date published: 2023-03-26
Rated 5 out of 5 by
liquidsodium from
superb software
Have used it for 2 decades. Never a problem. Should allow native encryption to send over email so a receipient
Date published: 2023-03-26
Rated 5 out of 5 by
V and M from
Turbo Tax online
Super convenient to do online. We like the extra information and when we called for help, the helpers were helpful.
Date published: 2023-03-26
Rated 2 out of 5 by
null from
Missed PIN Info, too many ads!!!
Turbotax has gone down hill over the years. Too many adds, too expensive. And... it missed a mistake with my wife's PIN. Very disappointing performance.
Date published: 2023-03-26
Rated 3 out of 5 by
hbhbhb from
Some sections not so user-friendly
Most uploaded tax forms need to be manually adjusted/fixed. No easy way to allocate refunds to next year's taxes. Foreign tax section difficult to deal with.
All TurboTax® Offerings Reviews - Page 5395
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
hdwhit75 from
Not sure I can trust it any longer.
Tax computation returned a number vastly different from the IRS Tax Tables with no explanation, schedule or worksheet to explain the difference. I am now afraid that I will get a Notice from IRS saying that my computation was wrong and billing me with penalties and interest.
Date published: 2023-03-26
Rated 5 out of 5 by
TiredinOregon from
The staff was awesome
The staff was prompt and answered all of our questions and were very friendly. Doing my taxes was a breeze.
Date published: 2023-03-26
Rated 3 out of 5 by
Tc is what my nick name from
Pretty easy deal
It was ok lil confusing but it all turned out ok I guess
Date published: 2023-03-26
Rated 5 out of 5 by
timahr from
Turbo Tax is amazing
Very easy to read and understand what needs to be done.
Date published: 2023-03-26
Rated 5 out of 5 by
Reebocop from
Simple, User-Friendly!
Being a first time filer, TurboTax was fairly simple to use. I was able to complete both federal and state tax return with no issues. Thank you, TurboTax!
Date published: 2023-03-26
Rated 5 out of 5 by
Tweel13 from
Problems solved!
My problem resulted from the screwy IRS taxforms. The live tax consultant was patient and helped me figure out what was confusing me. Excellent!
Date published: 2023-03-26
Rated 5 out of 5 by
liquidsodium from
superb software
Have used it for 2 decades. Never a problem. Should allow native encryption to send over email so a receipient
Date published: 2023-03-26
Rated 5 out of 5 by
V and M from
Turbo Tax online
Super convenient to do online. We like the extra information and when we called for help, the helpers were helpful.
Date published: 2023-03-26
Rated 2 out of 5 by
null from
Missed PIN Info, too many ads!!!
Turbotax has gone down hill over the years. Too many adds, too expensive. And... it missed a mistake with my wife's PIN. Very disappointing performance.
Date published: 2023-03-26
Rated 3 out of 5 by
hbhbhb from
Some sections not so user-friendly
Most uploaded tax forms need to be manually adjusted/fixed. No easy way to allocate refunds to next year's taxes. Foreign tax section difficult to deal with.
All TurboTax® Offerings Reviews - Page 5395
Date published: 2023-03-26