TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Not sure I can trust it any longer. Tax computation returned a number vastly different from the IRS Tax Tables with no explanation, schedule or worksheet to explain the difference. I am now afraid that I will get a Notice from IRS saying that my computation was wrong and billing me with penalties and interest.
Date published: 2023-03-26
Rated 5 out of 5 by from The staff was awesome The staff was prompt and answered all of our questions and were very friendly. Doing my taxes was a breeze.
Date published: 2023-03-26
Rated 3 out of 5 by from Pretty easy deal It was ok lil confusing but it all turned out ok I guess
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is amazing Very easy to read and understand what needs to be done.
Date published: 2023-03-26
Rated 5 out of 5 by from Simple, User-Friendly! Being a first time filer, TurboTax was fairly simple to use. I was able to complete both federal and state tax return with no issues. Thank you, TurboTax!
Date published: 2023-03-26
Rated 5 out of 5 by from Problems solved! My problem resulted from the screwy IRS taxforms. The live tax consultant was patient and helped me figure out what was confusing me. Excellent!
Date published: 2023-03-26
Rated 5 out of 5 by from superb software Have used it for 2 decades. Never a problem. Should allow native encryption to send over email so a receipient
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax online Super convenient to do online. We like the extra information and when we called for help, the helpers were helpful.
Date published: 2023-03-26
Rated 2 out of 5 by from Missed PIN Info, too many ads!!! Turbotax has gone down hill over the years. Too many adds, too expensive. And... it missed a mistake with my wife's PIN. Very disappointing performance.
Date published: 2023-03-26
Rated 3 out of 5 by from Some sections not so user-friendly Most uploaded tax forms need to be manually adjusted/fixed. No easy way to allocate refunds to next year's taxes. Foreign tax section difficult to deal with.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not sure I can trust it any longer. Tax computation returned a number vastly different from the IRS Tax Tables with no explanation, schedule or worksheet to explain the difference. I am now afraid that I will get a Notice from IRS saying that my computation was wrong and billing me with penalties and interest.
Date published: 2023-03-26
Rated 5 out of 5 by from The staff was awesome The staff was prompt and answered all of our questions and were very friendly. Doing my taxes was a breeze.
Date published: 2023-03-26
Rated 3 out of 5 by from Pretty easy deal It was ok lil confusing but it all turned out ok I guess
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is amazing Very easy to read and understand what needs to be done.
Date published: 2023-03-26
Rated 5 out of 5 by from Simple, User-Friendly! Being a first time filer, TurboTax was fairly simple to use. I was able to complete both federal and state tax return with no issues. Thank you, TurboTax!
Date published: 2023-03-26
Rated 5 out of 5 by from Problems solved! My problem resulted from the screwy IRS taxforms. The live tax consultant was patient and helped me figure out what was confusing me. Excellent!
Date published: 2023-03-26
Rated 5 out of 5 by from superb software Have used it for 2 decades. Never a problem. Should allow native encryption to send over email so a receipient
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax online Super convenient to do online. We like the extra information and when we called for help, the helpers were helpful.
Date published: 2023-03-26
Rated 2 out of 5 by from Missed PIN Info, too many ads!!! Turbotax has gone down hill over the years. Too many adds, too expensive. And... it missed a mistake with my wife's PIN. Very disappointing performance.
Date published: 2023-03-26
Rated 3 out of 5 by from Some sections not so user-friendly Most uploaded tax forms need to be manually adjusted/fixed. No easy way to allocate refunds to next year's taxes. Foreign tax section difficult to deal with.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5395