TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Incomplete return after Live help I requested Live help with form OID and tax-exempt bonds. The first Enrolled Agent left something incomplete. I finished return and contacted another Agent to do the Review with me. Turbo Tax wanted more data after review. The 2nd Live Expert was great and fixed the first problem and checked a few more things and made some more corrections. If I hadn't asked for the 2nd Live Expert during Review as a precaution, I probably would have gotten 'incomplete messages' and would have had to ask for Live Expert help again. The 2nd Live Expert knew how to try everything and I felt confident that my return was complete. The first 'Expert' wasted my time. How can I have confidence in Turbo Tax if they have a mix of Expert experience and expertise? I am rating the 1st Live Expert below.
Date published: 2021-03-22
Rated 5 out of 5 by from Simple to use, very cool All I did was put my info in and Turbo tax did the rest
Date published: 2021-03-22
Rated 3 out of 5 by from disappointed I was disappointed with this years TurboTax. I have used your software exclusively for many years. I used to be able to go to a specific form or worksheet to view that form and I am not able to do so. This is very frustrating especially when doing a review of federal and state taxes.
Date published: 2021-03-22
Rated 4 out of 5 by from Great Program with wonderful explainations This year I didn't the live help, but I glad to have it available. I loved all the new tax advantage offered, but I didn't enjoy having to go line be line through every sub-line item. I wished that the "select all" was available.
Date published: 2021-03-22
Rated 4 out of 5 by from Awesome Awesome service will try to do this each year going forward
Date published: 2021-03-22
Rated 5 out of 5 by from quick & simple first time use. we will be back. you were highly recomended
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is an EASY way to File! This is the easiest and most secure way for me to file my taxes.
Date published: 2021-03-22
Rated 5 out of 5 by from TT is great! Very easy to use! Turbo Tax is very easy to use. It's very easy to find answers to your questions. Turbo Tax saved me 200.00 in tax prep fees!
Date published: 2021-03-22
Rated 5 out of 5 by from Highly recommend using TurboTax!!! Easy to use and clear instructions to file taxes independently. Even though it takes time to file, you feel accomplished that you can file taxes alone in the comfort of your home using a confidential team of accountants to support you with you work!!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo tax is awesome It was helpful. The use of the website was extremely helpful as it uploaded the information from an import method.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5394
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Incomplete return after Live help I requested Live help with form OID and tax-exempt bonds. The first Enrolled Agent left something incomplete. I finished return and contacted another Agent to do the Review with me. Turbo Tax wanted more data after review. The 2nd Live Expert was great and fixed the first problem and checked a few more things and made some more corrections. If I hadn't asked for the 2nd Live Expert during Review as a precaution, I probably would have gotten 'incomplete messages' and would have had to ask for Live Expert help again. The 2nd Live Expert knew how to try everything and I felt confident that my return was complete. The first 'Expert' wasted my time. How can I have confidence in Turbo Tax if they have a mix of Expert experience and expertise? I am rating the 1st Live Expert below.
Date published: 2021-03-22
Rated 5 out of 5 by from Simple to use, very cool All I did was put my info in and Turbo tax did the rest
Date published: 2021-03-22
Rated 3 out of 5 by from disappointed I was disappointed with this years TurboTax. I have used your software exclusively for many years. I used to be able to go to a specific form or worksheet to view that form and I am not able to do so. This is very frustrating especially when doing a review of federal and state taxes.
Date published: 2021-03-22
Rated 4 out of 5 by from Great Program with wonderful explainations This year I didn't the live help, but I glad to have it available. I loved all the new tax advantage offered, but I didn't enjoy having to go line be line through every sub-line item. I wished that the "select all" was available.
Date published: 2021-03-22
Rated 4 out of 5 by from Awesome Awesome service will try to do this each year going forward
Date published: 2021-03-22
Rated 5 out of 5 by from quick & simple first time use. we will be back. you were highly recomended
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is an EASY way to File! This is the easiest and most secure way for me to file my taxes.
Date published: 2021-03-22
Rated 5 out of 5 by from TT is great! Very easy to use! Turbo Tax is very easy to use. It's very easy to find answers to your questions. Turbo Tax saved me 200.00 in tax prep fees!
Date published: 2021-03-22
Rated 5 out of 5 by from Highly recommend using TurboTax!!! Easy to use and clear instructions to file taxes independently. Even though it takes time to file, you feel accomplished that you can file taxes alone in the comfort of your home using a confidential team of accountants to support you with you work!!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo tax is awesome It was helpful. The use of the website was extremely helpful as it uploaded the information from an import method.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5394