TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is awesome This is a great service. I have never had a problem since I started
Date published: 2023-01-24
Rated 4 out of 5 by from Great service, didn't like the mandatory upgrade Love using turbo tax because it's very easy and walks you through everything nicely. However, I did not like that after entering my info, w2s, ect, I was then told I HAD TO upgrade at the end. When I went back to try and take put the part they were trying to charge me for, I could not. Not sure if this is simply because I now have a retirement plan? I'm not sure, but I took out all other deductions and that would not remove in turn making me upgrade in order to continue/file. Maybe after putting in my w2s, importing the. From adp, yall could have said that I would NEED to upgrade. Not throwing it in there like it was an option and then tell me at the end I HAVE TO in order to file. I was irritated by the fact that when i chose the upgrade and put in my options and info, it was a the anount for each not as a whole, so i had to pay $39 for each separate return (state & federal). Then also a $39 processing fee. So what i thought i was signing up for, $39, turned into $117 which sucks. Yall tell me i get the extra $44 for this, for filing this way, but then take $117. See how i say its not worth it? Do not like the paid upgrade options at all, i wouldnt have done it. But besides that yall are helpful.
Date published: 2023-01-24
Rated 5 out of 5 by from TURBO TAX ARE THE BEST IN BUSSINESS This is my 2nd year self filing and turbo tax make so simple and quick see you next year.
Date published: 2023-01-24
Rated 5 out of 5 by from Damita Brown I have used turbo tax for the past 3 years and I love it. It is very user friendly, and easy to navigate. I would recommend turbo tax to anybody, no make that everybody!!
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax is great. Very quick and easy. I would highly recommend. It was free.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo tax is awesome! Great accurate experience!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-24
Rated 5 out of 5 by from Easy Turbo Tax was very easy to use. I had no problems at all.
Date published: 2023-01-24
Rated 5 out of 5 by from Very Easy very easy and helpful..........................................................................
Date published: 2023-01-24
Rated 5 out of 5 by from WONderful Experience I was at first a little concerned considering I had 2 jobs and thought it might make doing my own taxes this yr difficult but I was wrong. It took less time than I could've imagined and was easy to do. I'm so thankful for your service!!
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax is awesome sauce! OMG so easy to use! It makes me feel smart! Like seriously!
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 5393
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome This is a great service. I have never had a problem since I started
Date published: 2023-01-24
Rated 4 out of 5 by from Great service, didn't like the mandatory upgrade Love using turbo tax because it's very easy and walks you through everything nicely. However, I did not like that after entering my info, w2s, ect, I was then told I HAD TO upgrade at the end. When I went back to try and take put the part they were trying to charge me for, I could not. Not sure if this is simply because I now have a retirement plan? I'm not sure, but I took out all other deductions and that would not remove in turn making me upgrade in order to continue/file. Maybe after putting in my w2s, importing the. From adp, yall could have said that I would NEED to upgrade. Not throwing it in there like it was an option and then tell me at the end I HAVE TO in order to file. I was irritated by the fact that when i chose the upgrade and put in my options and info, it was a the anount for each not as a whole, so i had to pay $39 for each separate return (state & federal). Then also a $39 processing fee. So what i thought i was signing up for, $39, turned into $117 which sucks. Yall tell me i get the extra $44 for this, for filing this way, but then take $117. See how i say its not worth it? Do not like the paid upgrade options at all, i wouldnt have done it. But besides that yall are helpful.
Date published: 2023-01-24
Rated 5 out of 5 by from TURBO TAX ARE THE BEST IN BUSSINESS This is my 2nd year self filing and turbo tax make so simple and quick see you next year.
Date published: 2023-01-24
Rated 5 out of 5 by from Damita Brown I have used turbo tax for the past 3 years and I love it. It is very user friendly, and easy to navigate. I would recommend turbo tax to anybody, no make that everybody!!
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax is great. Very quick and easy. I would highly recommend. It was free.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo tax is awesome! Great accurate experience!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-24
Rated 5 out of 5 by from Easy Turbo Tax was very easy to use. I had no problems at all.
Date published: 2023-01-24
Rated 5 out of 5 by from Very Easy very easy and helpful..........................................................................
Date published: 2023-01-24
Rated 5 out of 5 by from WONderful Experience I was at first a little concerned considering I had 2 jobs and thought it might make doing my own taxes this yr difficult but I was wrong. It took less time than I could've imagined and was easy to do. I'm so thankful for your service!!
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax is awesome sauce! OMG so easy to use! It makes me feel smart! Like seriously!
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 5393