TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 3 out of 5 by
Bob75482 from
Turbo Tax requires some upgrades
1. Unable to enter W-2G (Gambling) winnings using the step-by-step process. Had to enter 63 W-2G forms using the "forms" method. Very slow. Additionally, must later review all the data again. Spent 3 days plugging in this data. Called the TurboTax help line. Spent a couple hours working on the issue with them. Had me clean up my cookies and clear cache. THIS DOES NOTHING. (Except I lost all my shortcuts to my favorite web pages.) Also, attempted using previous versions of Windows (I have Windows 10). This did not help and made TT run even slower,,,like 3 minute delays after completing a page to advance to next page. Recommend TT find a way to download W-2G information. 2. Unable to enter property taxes paid on my home using step-by-step. Had to enter data using the "forms" method. 3. Unable to enter medical expenses using the step-by-step. Had to enter data using the "forms" method. 4. When attempting to update/enter my Sales Tax deduction and hit the continue button TT kicks me out to the main page for 2021 deductions and credits. Had to enter this data manually in the forms. With the issues I encountered I suspect TT has more bugs or glitches. I estimate TT problems added 3 to 4 days work (based on my schedule) to complete my taxes.
Date published: 2022-03-01
Rated 4 out of 5 by
quakes4ever from
Useful Tool
Turbo Tax is a useful tool for doing your taxes. The simpler they are the easier it is to use. Turbo Tax could work on providing better explanations or definitions of what they are asking me to provide in some cases. Especially when addressing less common issues and when asking me to fill in a specific spot on one of their spreadsheets. I found a few times when the option I wanted to use was not available as an option
Date published: 2022-03-01
Rated 4 out of 5 by
LLTate from
Awesome
Turbo tax is easy to use. It walks you through every step throughout the filing process.
Date published: 2022-03-01
Rated 1 out of 5 by
ANWWAY5 from
If i could give it a zero I would
WAY OVER CHARGING CUSTOMERS. never again will i use
Date published: 2022-03-01
Rated 5 out of 5 by
JessD14 from
Consistent
It's not always 100% intuitive but does provide lots of information like "why's" and "hows".
Date published: 2022-03-01
Rated 5 out of 5 by
jasonskinnerspacecenter from
Love Turbotax
This made it super easy for a redneck country boy.
Date published: 2022-03-01
Rated 5 out of 5 by
billyb5t5 from
Turbo Tax is TURBO!
Turbo Tax is very user friendly. I added the PLUS Help & Tools. It helped me navigate through the process much more efficient. Excellent!! I definitely will be looking forward to it next year.
Date published: 2022-03-01
Rated 5 out of 5 by
ProudMother03 from
TurboTax is the bet I’ve did since 2009
Super easy, expert’s right there when need for help support and just the best experience I’ve ever experience…..!!!!!
Date published: 2022-03-01
Rated 5 out of 5 by
Haleiwa boy from
Turbo tax rocks!
Like having your own personal professional tax preparer !
Date published: 2022-03-01
Rated 5 out of 5 by
jbnfld from
QUICK AND EASY TO USE
I had one w2 no dependants and employer insurance. it was quick and easy. to file federal and state
All TurboTax® Offerings Reviews - Page 5391
Date published: 2022-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Bob75482 from
Turbo Tax requires some upgrades
1. Unable to enter W-2G (Gambling) winnings using the step-by-step process. Had to enter 63 W-2G forms using the "forms" method. Very slow. Additionally, must later review all the data again. Spent 3 days plugging in this data. Called the TurboTax help line. Spent a couple hours working on the issue with them. Had me clean up my cookies and clear cache. THIS DOES NOTHING. (Except I lost all my shortcuts to my favorite web pages.) Also, attempted using previous versions of Windows (I have Windows 10). This did not help and made TT run even slower,,,like 3 minute delays after completing a page to advance to next page. Recommend TT find a way to download W-2G information. 2. Unable to enter property taxes paid on my home using step-by-step. Had to enter data using the "forms" method. 3. Unable to enter medical expenses using the step-by-step. Had to enter data using the "forms" method. 4. When attempting to update/enter my Sales Tax deduction and hit the continue button TT kicks me out to the main page for 2021 deductions and credits. Had to enter this data manually in the forms. With the issues I encountered I suspect TT has more bugs or glitches. I estimate TT problems added 3 to 4 days work (based on my schedule) to complete my taxes.
Date published: 2022-03-01
Rated 4 out of 5 by
quakes4ever from
Useful Tool
Turbo Tax is a useful tool for doing your taxes. The simpler they are the easier it is to use. Turbo Tax could work on providing better explanations or definitions of what they are asking me to provide in some cases. Especially when addressing less common issues and when asking me to fill in a specific spot on one of their spreadsheets. I found a few times when the option I wanted to use was not available as an option
Date published: 2022-03-01
Rated 4 out of 5 by
LLTate from
Awesome
Turbo tax is easy to use. It walks you through every step throughout the filing process.
Date published: 2022-03-01
Rated 1 out of 5 by
ANWWAY5 from
If i could give it a zero I would
WAY OVER CHARGING CUSTOMERS. never again will i use
Date published: 2022-03-01
Rated 5 out of 5 by
JessD14 from
Consistent
It's not always 100% intuitive but does provide lots of information like "why's" and "hows".
Date published: 2022-03-01
Rated 5 out of 5 by
jasonskinnerspacecenter from
Love Turbotax
This made it super easy for a redneck country boy.
Date published: 2022-03-01
Rated 5 out of 5 by
billyb5t5 from
Turbo Tax is TURBO!
Turbo Tax is very user friendly. I added the PLUS Help & Tools. It helped me navigate through the process much more efficient. Excellent!! I definitely will be looking forward to it next year.
Date published: 2022-03-01
Rated 5 out of 5 by
ProudMother03 from
TurboTax is the bet I’ve did since 2009
Super easy, expert’s right there when need for help support and just the best experience I’ve ever experience…..!!!!!
Date published: 2022-03-01
Rated 5 out of 5 by
Haleiwa boy from
Turbo tax rocks!
Like having your own personal professional tax preparer !
Date published: 2022-03-01
Rated 5 out of 5 by
jbnfld from
QUICK AND EASY TO USE
I had one w2 no dependants and employer insurance. it was quick and easy. to file federal and state
All TurboTax® Offerings Reviews - Page 5391
Date published: 2022-03-01