TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome! Very easy to engage and complete my return. I will use again!
Date published: 2021-03-24
Rated 5 out of 5 by from Worth the added price Talk about removing the headache of taxes. Was just like going out to a CPA without having to leave the house. Accurate and got me more than I had when I attempted on my own.
Date published: 2021-03-24
Rated 5 out of 5 by from It was awesome It was good And the engine was pretty knowledgeable of what she was doing in experience
Date published: 2021-03-24
Rated 5 out of 5 by from Great Experience Nothing is perfect. For sure turbo tax is user-friendly. If your unsure about anything you can call and they pick up fast. In the future, I intend on filing with Turbotax.intuit. The last representative was outstanding. We finalized and submitted my return. This experience was grand! Thank you for the experience 2021
Date published: 2021-03-24
Rated 5 out of 5 by from Great Guest Service David was absolutely wonderful to work with. He was clearly knowledgeable, asked all the questions that needed to be asked, was very attentive and responsive. Whenever I reached out to him with questions, it wasn’t long before he got back to me with a reply. I will definitely use this service again next year.
Date published: 2021-03-24
Rated 2 out of 5 by from Horrible service I spoke with three live agents. Anthony was suppose to be my tax expert. He did not answer my questions promptly. It took way to long to get results. That is why I had to call numerous times. I signed up 100.00 dollars and it cost me 130.00
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax made the experience much easier I worked with Amy and she was very patient with me. I am not very computer savvy.
Date published: 2021-03-24
Rated 2 out of 5 by from Was it worth it? I did get more back than expected (I think, not approved yet) but I had little communication when I had questions. It took a week longer than the longest time quoted. Next year I’ll probably save the $200 and my nerves by doing it myself
Date published: 2021-03-24
Rated 5 out of 5 by from We love Turbo Tax Live!! Donna our Turbo Tax representative, was AWESOME! We got married last year and had some questions on how to navigate some complications from that. She was so helpful! We highly recommend the service!
Date published: 2021-03-24
Rated 5 out of 5 by from Outstanding customer support Efficient, curtious, professional, responsible priced
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5391
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! Very easy to engage and complete my return. I will use again!
Date published: 2021-03-24
Rated 5 out of 5 by from Worth the added price Talk about removing the headache of taxes. Was just like going out to a CPA without having to leave the house. Accurate and got me more than I had when I attempted on my own.
Date published: 2021-03-24
Rated 5 out of 5 by from It was awesome It was good And the engine was pretty knowledgeable of what she was doing in experience
Date published: 2021-03-24
Rated 5 out of 5 by from Great Experience Nothing is perfect. For sure turbo tax is user-friendly. If your unsure about anything you can call and they pick up fast. In the future, I intend on filing with Turbotax.intuit. The last representative was outstanding. We finalized and submitted my return. This experience was grand! Thank you for the experience 2021
Date published: 2021-03-24
Rated 5 out of 5 by from Great Guest Service David was absolutely wonderful to work with. He was clearly knowledgeable, asked all the questions that needed to be asked, was very attentive and responsive. Whenever I reached out to him with questions, it wasn’t long before he got back to me with a reply. I will definitely use this service again next year.
Date published: 2021-03-24
Rated 2 out of 5 by from Horrible service I spoke with three live agents. Anthony was suppose to be my tax expert. He did not answer my questions promptly. It took way to long to get results. That is why I had to call numerous times. I signed up 100.00 dollars and it cost me 130.00
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax made the experience much easier I worked with Amy and she was very patient with me. I am not very computer savvy.
Date published: 2021-03-24
Rated 2 out of 5 by from Was it worth it? I did get more back than expected (I think, not approved yet) but I had little communication when I had questions. It took a week longer than the longest time quoted. Next year I’ll probably save the $200 and my nerves by doing it myself
Date published: 2021-03-24
Rated 5 out of 5 by from We love Turbo Tax Live!! Donna our Turbo Tax representative, was AWESOME! We got married last year and had some questions on how to navigate some complications from that. She was so helpful! We highly recommend the service!
Date published: 2021-03-24
Rated 5 out of 5 by from Outstanding customer support Efficient, curtious, professional, responsible priced
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5391