TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from This for That I have been using this service for years, so imagine my surprise when I was informed that I had to pay $195 to receive a tax credit of $120. Those two do not match and in fact an additional $75 was taken from my refund due to that.
Date published: 2021-03-24
Rated 5 out of 5 by from Quick, easy, & stress free. The tax expert I was matched with made filing a breeze!
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax is great It was so simple and the expert help was great! I would recommend it to anyone.
Date published: 2021-03-24
Rated 5 out of 5 by from great job Had started return in Feb. Waited to see what happened to COVID related unemployment to finalize return. Turbo Tax updated their program quickly. Happy with results.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome !! So easy..uploaded my documents ..live human actually called me to go over everything... Rep was amazing . thanks for making life so much easier
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is awesome Turbo was very helpful I just hope to get my money soon.
Date published: 2021-03-24
Rated 5 out of 5 by from Wonderful experience I had a very good experience with TurboTax. I feel like my tax preparer was extremely thorough with my return and really kept me apprised every step of the way. Everything was handled quickly and efficiently.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is very easy to use Turbo Tax is very easy to use and provided comprehensive information as you go along. I have use Turbo Tax for many years with confidence and I will continue to use and recommend.
Date published: 2021-03-24
Rated 1 out of 5 by from Not online and helpful for no income filers Have to mail something instead of doing everything online, also isn't very helpful for those without income, doesn't walk-through enough or give options for those with no benefits, occupation, or work forms (who are currently filing for disability but do not have these yet). Or in unique situations.
Date published: 2021-03-24
Rated 5 out of 5 by from After 20 years with Turbotax Premier...... After 20 years with Turbotax Premier, it is still my first choice for tax return. The process flow gets smoother and makes more sense through the years. The help text provides additional clarification wherever I needed it. The peace of mind I got from my confidence in the accuracy of my tax return and low risk of IRS audit far out weighs the minor yearly cost for the product.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5386
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from This for That I have been using this service for years, so imagine my surprise when I was informed that I had to pay $195 to receive a tax credit of $120. Those two do not match and in fact an additional $75 was taken from my refund due to that.
Date published: 2021-03-24
Rated 5 out of 5 by from Quick, easy, & stress free. The tax expert I was matched with made filing a breeze!
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax is great It was so simple and the expert help was great! I would recommend it to anyone.
Date published: 2021-03-24
Rated 5 out of 5 by from great job Had started return in Feb. Waited to see what happened to COVID related unemployment to finalize return. Turbo Tax updated their program quickly. Happy with results.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome !! So easy..uploaded my documents ..live human actually called me to go over everything... Rep was amazing . thanks for making life so much easier
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is awesome Turbo was very helpful I just hope to get my money soon.
Date published: 2021-03-24
Rated 5 out of 5 by from Wonderful experience I had a very good experience with TurboTax. I feel like my tax preparer was extremely thorough with my return and really kept me apprised every step of the way. Everything was handled quickly and efficiently.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is very easy to use Turbo Tax is very easy to use and provided comprehensive information as you go along. I have use Turbo Tax for many years with confidence and I will continue to use and recommend.
Date published: 2021-03-24
Rated 1 out of 5 by from Not online and helpful for no income filers Have to mail something instead of doing everything online, also isn't very helpful for those without income, doesn't walk-through enough or give options for those with no benefits, occupation, or work forms (who are currently filing for disability but do not have these yet). Or in unique situations.
Date published: 2021-03-24
Rated 5 out of 5 by from After 20 years with Turbotax Premier...... After 20 years with Turbotax Premier, it is still my first choice for tax return. The process flow gets smoother and makes more sense through the years. The help text provides additional clarification wherever I needed it. The peace of mind I got from my confidence in the accuracy of my tax return and low risk of IRS audit far out weighs the minor yearly cost for the product.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5386