TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome app and easy!! Awesome and easy to file!! I recommend this program!!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is easy! Easy to use. Kept all the information from last year. And this year it was free!
Date published: 2023-03-29
Rated 5 out of 5 by from Grateful...thankful Thank you for making this so easy for me to take care of. You literally took the stress away from me.
Date published: 2023-03-29
Rated 4 out of 5 by from Overall good, some small glitches Overall my experience was smooth and convenient, except for a review portion which I had to resubmit several times before it stuck.
Date published: 2023-03-29
Rated 3 out of 5 by from fee goes up! I trusted turbo tax, so i used it for my tax returns last year. It went well and $69 dollars is affordable. I even bought an extra service. But when I started to file this year's return using turbo tax thinking it would be the same price but to my surprise, I was charged $119! it's almost 50% increase! and my tax is a simple one! I will think twice next year
Date published: 2023-03-29
Rated 5 out of 5 by from Great service! I got everything I needed done by an experienced professional, what more could I ask for?
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is a necessity! No way could we keep up with the changes in IRS demands without Turbo Tax. It is curious that retirement income is more complicated than working income.
Date published: 2023-03-29
Rated 5 out of 5 by from Its easy just answer questions If I can do it so can you ! Its easy just takes some time .
Date published: 2023-03-29
Rated 2 out of 5 by from Overpriced for the headache Sucks bad, can't get an answer about how they possibly screwed last years taxes up so bad I owed 1300 until I sat down on my own and spent 50 hours figuring it out.
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo tax 2022 Fees went up significantly and when I tried to use the expert service which was supposedly included I received no pop up chat or phone call back within the 5 minute time frame stated. Still waiting for that call 45 minutes later. If you can't provide the service then don't advertise that you can.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5385
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome app and easy!! Awesome and easy to file!! I recommend this program!!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is easy! Easy to use. Kept all the information from last year. And this year it was free!
Date published: 2023-03-29
Rated 5 out of 5 by from Grateful...thankful Thank you for making this so easy for me to take care of. You literally took the stress away from me.
Date published: 2023-03-29
Rated 4 out of 5 by from Overall good, some small glitches Overall my experience was smooth and convenient, except for a review portion which I had to resubmit several times before it stuck.
Date published: 2023-03-29
Rated 3 out of 5 by from fee goes up! I trusted turbo tax, so i used it for my tax returns last year. It went well and $69 dollars is affordable. I even bought an extra service. But when I started to file this year's return using turbo tax thinking it would be the same price but to my surprise, I was charged $119! it's almost 50% increase! and my tax is a simple one! I will think twice next year
Date published: 2023-03-29
Rated 5 out of 5 by from Great service! I got everything I needed done by an experienced professional, what more could I ask for?
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is a necessity! No way could we keep up with the changes in IRS demands without Turbo Tax. It is curious that retirement income is more complicated than working income.
Date published: 2023-03-29
Rated 5 out of 5 by from Its easy just answer questions If I can do it so can you ! Its easy just takes some time .
Date published: 2023-03-29
Rated 2 out of 5 by from Overpriced for the headache Sucks bad, can't get an answer about how they possibly screwed last years taxes up so bad I owed 1300 until I sat down on my own and spent 50 hours figuring it out.
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo tax 2022 Fees went up significantly and when I tried to use the expert service which was supposedly included I received no pop up chat or phone call back within the 5 minute time frame stated. Still waiting for that call 45 minutes later. If you can't provide the service then don't advertise that you can.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5385