TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Extremely incomplete & required much extra effort The foreign taxes paid part of the income was impossible to enter inside the tax preparation Q&A part of the program. The only way to accurately get multiple country foreign taxes paid and income received was to open the tax form inturbo tax and manually enter the data. The estate and trust income section did not properly generate the appropriate schedule K-1 form regardless of how I tried to enter the data onn the federal 1040 schedules. I had to manually create a schedule K-1 form 38 and use the K1 (thankfully sent by the estates' accountant. Schedule K-1 (form 1065) partnership information would have been nearly impossible to input by hand and fortunately the exchange traded partnerships that I owner in 2022 had a downloadable .txf file I could import to Turbotax. Was it worth the $$$ I paid for TurboTax deluxe? Barely.
Date published: 2023-03-26
Rated 5 out of 5 by from Painless I spoke to two live agents in the chat. Angela was exeptional.
Date published: 2023-03-26
Rated 5 out of 5 by from You guys are awesome Thank you so much Sheema you are not only pretty but beautifully smart and witty! Keep up the amazing work and thank you for all your help!!!!
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax Is the greatest thing since the wheel I've been using Turbo Tax for about 15 years and I will not go anywhere else
Date published: 2023-03-26
Rated 5 out of 5 by from Smooth Sailing Fast and easy way to file taxes. We have been filing using TurboTax for years and keep coming back year after year because they make it so easy and find the most $$ for us!
Date published: 2023-03-26
Rated 5 out of 5 by from Turbox Tax Rock!! I recommend everyone to use this turbo tax. It was easy for me but they charge to much and it gets to apart you have to keep doing it over and over and over. If I wanted to do the free one you should not charge me 209 that is not right. They make it that you don't have a choice to select it. Thank was the only part I did not like.
Date published: 2023-03-26
Rated 4 out of 5 by from Turbotax Works Works well. Entering information once, caries forward to other forms and performs all calculations needed. Good way to file electronically.
Date published: 2023-03-26
Rated 5 out of 5 by from easy to use Have used for several years now and love the ease of use
Date published: 2023-03-26
Rated 3 out of 5 by from New format was difficult Overall, the new format, which was different from 2020 tax year was very confusing. The old format was easier to follow because the information entered was always visible. Because it was always visible it was easier determine categories when logging back in. The good news is that when I got into trouble I was able to place a call at any time an receive almost instant excellent service.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy and Fast Excellent software, steps you through each section with layman's explanations. Saved $320 using TurboTax versus the CPA!
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5383
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Extremely incomplete & required much extra effort The foreign taxes paid part of the income was impossible to enter inside the tax preparation Q&A part of the program. The only way to accurately get multiple country foreign taxes paid and income received was to open the tax form inturbo tax and manually enter the data. The estate and trust income section did not properly generate the appropriate schedule K-1 form regardless of how I tried to enter the data onn the federal 1040 schedules. I had to manually create a schedule K-1 form 38 and use the K1 (thankfully sent by the estates' accountant. Schedule K-1 (form 1065) partnership information would have been nearly impossible to input by hand and fortunately the exchange traded partnerships that I owner in 2022 had a downloadable .txf file I could import to Turbotax. Was it worth the $$$ I paid for TurboTax deluxe? Barely.
Date published: 2023-03-26
Rated 5 out of 5 by from Painless I spoke to two live agents in the chat. Angela was exeptional.
Date published: 2023-03-26
Rated 5 out of 5 by from You guys are awesome Thank you so much Sheema you are not only pretty but beautifully smart and witty! Keep up the amazing work and thank you for all your help!!!!
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax Is the greatest thing since the wheel I've been using Turbo Tax for about 15 years and I will not go anywhere else
Date published: 2023-03-26
Rated 5 out of 5 by from Smooth Sailing Fast and easy way to file taxes. We have been filing using TurboTax for years and keep coming back year after year because they make it so easy and find the most $$ for us!
Date published: 2023-03-26
Rated 5 out of 5 by from Turbox Tax Rock!! I recommend everyone to use this turbo tax. It was easy for me but they charge to much and it gets to apart you have to keep doing it over and over and over. If I wanted to do the free one you should not charge me 209 that is not right. They make it that you don't have a choice to select it. Thank was the only part I did not like.
Date published: 2023-03-26
Rated 4 out of 5 by from Turbotax Works Works well. Entering information once, caries forward to other forms and performs all calculations needed. Good way to file electronically.
Date published: 2023-03-26
Rated 5 out of 5 by from easy to use Have used for several years now and love the ease of use
Date published: 2023-03-26
Rated 3 out of 5 by from New format was difficult Overall, the new format, which was different from 2020 tax year was very confusing. The old format was easier to follow because the information entered was always visible. Because it was always visible it was easier determine categories when logging back in. The good news is that when I got into trouble I was able to place a call at any time an receive almost instant excellent service.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy and Fast Excellent software, steps you through each section with layman's explanations. Saved $320 using TurboTax versus the CPA!
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5383