TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Very Difficult Paying for state electronic filing Help wasn't any help, 2 calls also did not help. I had to check out as a guest rather than log into my account to make it work after 3 days of trying.
Date published: 2022-03-08
Rated 4 out of 5 by from TurboTax is great but sometimes confusing I needed to file a state return for a prior year. I got it done but navigating to the place I needed to be was complicated.
Date published: 2022-03-08
Rated 4 out of 5 by from Turbo Tax is helpful I had trouble finding a number to contact turbo tax on. After many attempts I go answers to my questions about state taxes. Once from another tax payer and then in more detail (a step by step check list) from turbo tax. The error was mine and when I corrected it I found another so the effort reduced my state taxes by about 3000 dollars. Glad we found it checked for similar errors on both returns and didn't find any.
Date published: 2022-03-08
Rated 5 out of 5 by from Highly recommend TurboTax My questions were answered quickly and it was very convenient that an expert could file for me
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax is Great! It is user friendly and able to answer all tax questions.
Date published: 2022-03-08
Rated 5 out of 5 by from I have been using Turbo Tax for fifteen years TurboTax is a good tax preparation package. I did have one concern about my retirement income being listed as IRA distribution when some of it is pension. I know it does not make any different as far as federal taxes are concerned, but I would rathher it be listed correctly.
Date published: 2022-03-08
Rated 2 out of 5 by from Inexplicable and unnecessary problems Simple problems that never should have happened. Losing a partner on k-1 would not correctly input ending as 0%. So, ending value was 125% and would not correct to 100% no matter what I did.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbotax is Rant! I am glad my taxes are done. It's time to party...!
Date published: 2022-03-08
Rated 5 out of 5 by from It works! Easy to navigate easy to use. Can stop and restart anytime
Date published: 2022-03-08
Rated 5 out of 5 by from Super easy and fast This was my first time using turbo tax and it was easy and simple.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 5381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Very Difficult Paying for state electronic filing Help wasn't any help, 2 calls also did not help. I had to check out as a guest rather than log into my account to make it work after 3 days of trying.
Date published: 2022-03-08
Rated 4 out of 5 by from TurboTax is great but sometimes confusing I needed to file a state return for a prior year. I got it done but navigating to the place I needed to be was complicated.
Date published: 2022-03-08
Rated 4 out of 5 by from Turbo Tax is helpful I had trouble finding a number to contact turbo tax on. After many attempts I go answers to my questions about state taxes. Once from another tax payer and then in more detail (a step by step check list) from turbo tax. The error was mine and when I corrected it I found another so the effort reduced my state taxes by about 3000 dollars. Glad we found it checked for similar errors on both returns and didn't find any.
Date published: 2022-03-08
Rated 5 out of 5 by from Highly recommend TurboTax My questions were answered quickly and it was very convenient that an expert could file for me
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax is Great! It is user friendly and able to answer all tax questions.
Date published: 2022-03-08
Rated 5 out of 5 by from I have been using Turbo Tax for fifteen years TurboTax is a good tax preparation package. I did have one concern about my retirement income being listed as IRA distribution when some of it is pension. I know it does not make any different as far as federal taxes are concerned, but I would rathher it be listed correctly.
Date published: 2022-03-08
Rated 2 out of 5 by from Inexplicable and unnecessary problems Simple problems that never should have happened. Losing a partner on k-1 would not correctly input ending as 0%. So, ending value was 125% and would not correct to 100% no matter what I did.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbotax is Rant! I am glad my taxes are done. It's time to party...!
Date published: 2022-03-08
Rated 5 out of 5 by from It works! Easy to navigate easy to use. Can stop and restart anytime
Date published: 2022-03-08
Rated 5 out of 5 by from Super easy and fast This was my first time using turbo tax and it was easy and simple.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 5381