TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from straight forward Great for a straight forward tax return. Saves money.
Date published: 2023-03-25
Rated 5 out of 5 by from Best product for an independent contractor I appreciate how TurboTax leads me through with easy-to-understand questions regarding the forms I need to fill out - with the option to click "Forms" at any time to see what they look like. The program gives me confidence in doing my own taxes and feeling like I have a handle on my business.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax Awesome Easy, fast, intuitive, accurate, convenient, simple
Date published: 2023-03-25
Rated 5 out of 5 by from Always Great Always super easy and saves an incredible amount of time
Date published: 2023-03-25
Rated 5 out of 5 by from Precise directions, easy to navigate application. Basically, the peace of mind with the option to receive a representative in case something goes wrong.
Date published: 2023-03-25
Rated 4 out of 5 by from I am a repeat customer It was ok, but it took me longer than anticipated.
Date published: 2023-03-25
Rated 5 out of 5 by from Quick and easy When my return was rejected I got an email on exactly how to fix it
Date published: 2023-03-25
Rated 5 out of 5 by from Trust Tax Return input and e filing great I am always nervous doing taxes. Not sure why. Turbo Tax makes me feel much better.
Date published: 2023-03-25
Rated 3 out of 5 by from Good and Not So Good The download was easy enough. Bought the Deluxe that included one state filing just as I have in years past. Just like last year, TurboTax wanted to charge me again at the e-filing stage for the state return. Last year, after much time on phone with agent, she resolved the issue. This year after much back and forth between the agent and her help people, and a second download on my part, we learned that the Deluxe version covers one state mailing of tax doc but NOT it's e-filing. That does cost an additional $25. So pls be advised. Good is the agent, Mary, was communicative and diligent in her efforts. Most importantly, I could understand her and she me. That I appreciate.
Date published: 2023-03-25
Rated 4 out of 5 by from Pretty good experience except for FederalForm 1116 I had a pretty good experience with this product. I don't have very complicated taxes, however one mutual fund I own had foreign taxes and getting this figured out was very difficult. Moreover, the software let me get right to the end where I was transmitting the return before it crapped out. Fortunately, I was able to get help from phone support. The technician was great and after about an hour we were able to resolve the issue.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5380
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from straight forward Great for a straight forward tax return. Saves money.
Date published: 2023-03-25
Rated 5 out of 5 by from Best product for an independent contractor I appreciate how TurboTax leads me through with easy-to-understand questions regarding the forms I need to fill out - with the option to click "Forms" at any time to see what they look like. The program gives me confidence in doing my own taxes and feeling like I have a handle on my business.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax Awesome Easy, fast, intuitive, accurate, convenient, simple
Date published: 2023-03-25
Rated 5 out of 5 by from Always Great Always super easy and saves an incredible amount of time
Date published: 2023-03-25
Rated 5 out of 5 by from Precise directions, easy to navigate application. Basically, the peace of mind with the option to receive a representative in case something goes wrong.
Date published: 2023-03-25
Rated 4 out of 5 by from I am a repeat customer It was ok, but it took me longer than anticipated.
Date published: 2023-03-25
Rated 5 out of 5 by from Quick and easy When my return was rejected I got an email on exactly how to fix it
Date published: 2023-03-25
Rated 5 out of 5 by from Trust Tax Return input and e filing great I am always nervous doing taxes. Not sure why. Turbo Tax makes me feel much better.
Date published: 2023-03-25
Rated 3 out of 5 by from Good and Not So Good The download was easy enough. Bought the Deluxe that included one state filing just as I have in years past. Just like last year, TurboTax wanted to charge me again at the e-filing stage for the state return. Last year, after much time on phone with agent, she resolved the issue. This year after much back and forth between the agent and her help people, and a second download on my part, we learned that the Deluxe version covers one state mailing of tax doc but NOT it's e-filing. That does cost an additional $25. So pls be advised. Good is the agent, Mary, was communicative and diligent in her efforts. Most importantly, I could understand her and she me. That I appreciate.
Date published: 2023-03-25
Rated 4 out of 5 by from Pretty good experience except for FederalForm 1116 I had a pretty good experience with this product. I don't have very complicated taxes, however one mutual fund I own had foreign taxes and getting this figured out was very difficult. Moreover, the software let me get right to the end where I was transmitting the return before it crapped out. Fortunately, I was able to get help from phone support. The technician was great and after about an hour we were able to resolve the issue.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5380