TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
EmilyHarbarger from
straight forward
Great for a straight forward tax return. Saves money.
Date published: 2023-03-25
Rated 5 out of 5 by
KJDL from
Best product for an independent contractor
I appreciate how TurboTax leads me through with easy-to-understand questions regarding the forms I need to fill out - with the option to click "Forms" at any time to see what they look like. The program gives me confidence in doing my own taxes and feeling like I have a handle on my business.
Date published: 2023-03-25
Rated 5 out of 5 by
George 2023 from
Turbo Tax Awesome
Easy, fast, intuitive, accurate, convenient, simple
Date published: 2023-03-25
Rated 5 out of 5 by
Diarrhea Panic from
Always Great
Always super easy and saves an incredible amount of time
Date published: 2023-03-25
Rated 5 out of 5 by
Journeyforeal from
Precise directions, easy to navigate application.
Basically, the peace of mind with the option to receive a representative in case something goes wrong.
Date published: 2023-03-25
Rated 4 out of 5 by
Barb1955 from
I am a repeat customer
It was ok, but it took me longer than anticipated.
Date published: 2023-03-25
Rated 5 out of 5 by
FN Hurst from
Quick and easy
When my return was rejected I got an email on exactly how to fix it
Date published: 2023-03-25
Rated 5 out of 5 by
Brand111 from
Trust Tax Return input and e filing great
I am always nervous doing taxes. Not sure why. Turbo Tax makes me feel much better.
Date published: 2023-03-25
Rated 3 out of 5 by
36Cynthia from
Good and Not So Good
The download was easy enough. Bought the Deluxe that included one state filing just as I have in years past. Just like last year, TurboTax wanted to charge me again at the e-filing stage for the state return. Last year, after much time on phone with agent, she resolved the issue. This year after much back and forth between the agent and her help people, and a second download on my part, we learned that the Deluxe version covers one state mailing of tax doc but NOT it's e-filing. That does cost an additional $25. So pls be advised. Good is the agent, Mary, was communicative and diligent in her efforts. Most importantly, I could understand her and she me. That I appreciate.
Date published: 2023-03-25
Rated 4 out of 5 by
von Hooey from
Pretty good experience except for FederalForm 1116
I had a pretty good experience with this product. I don't have very complicated taxes, however one mutual fund I own had foreign taxes and getting this figured out was very difficult. Moreover, the software let me get right to the end where I was transmitting the return before it crapped out. Fortunately, I was able to get help from phone support. The technician was great and after about an hour we were able to resolve the issue.
All TurboTax® Offerings Reviews - Page 5380
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
EmilyHarbarger from
straight forward
Great for a straight forward tax return. Saves money.
Date published: 2023-03-25
Rated 5 out of 5 by
KJDL from
Best product for an independent contractor
I appreciate how TurboTax leads me through with easy-to-understand questions regarding the forms I need to fill out - with the option to click "Forms" at any time to see what they look like. The program gives me confidence in doing my own taxes and feeling like I have a handle on my business.
Date published: 2023-03-25
Rated 5 out of 5 by
George 2023 from
Turbo Tax Awesome
Easy, fast, intuitive, accurate, convenient, simple
Date published: 2023-03-25
Rated 5 out of 5 by
Diarrhea Panic from
Always Great
Always super easy and saves an incredible amount of time
Date published: 2023-03-25
Rated 5 out of 5 by
Journeyforeal from
Precise directions, easy to navigate application.
Basically, the peace of mind with the option to receive a representative in case something goes wrong.
Date published: 2023-03-25
Rated 4 out of 5 by
Barb1955 from
I am a repeat customer
It was ok, but it took me longer than anticipated.
Date published: 2023-03-25
Rated 5 out of 5 by
FN Hurst from
Quick and easy
When my return was rejected I got an email on exactly how to fix it
Date published: 2023-03-25
Rated 5 out of 5 by
Brand111 from
Trust Tax Return input and e filing great
I am always nervous doing taxes. Not sure why. Turbo Tax makes me feel much better.
Date published: 2023-03-25
Rated 3 out of 5 by
36Cynthia from
Good and Not So Good
The download was easy enough. Bought the Deluxe that included one state filing just as I have in years past. Just like last year, TurboTax wanted to charge me again at the e-filing stage for the state return. Last year, after much time on phone with agent, she resolved the issue. This year after much back and forth between the agent and her help people, and a second download on my part, we learned that the Deluxe version covers one state mailing of tax doc but NOT it's e-filing. That does cost an additional $25. So pls be advised. Good is the agent, Mary, was communicative and diligent in her efforts. Most importantly, I could understand her and she me. That I appreciate.
Date published: 2023-03-25
Rated 4 out of 5 by
von Hooey from
Pretty good experience except for FederalForm 1116
I had a pretty good experience with this product. I don't have very complicated taxes, however one mutual fund I own had foreign taxes and getting this figured out was very difficult. Moreover, the software let me get right to the end where I was transmitting the return before it crapped out. Fortunately, I was able to get help from phone support. The technician was great and after about an hour we were able to resolve the issue.
All TurboTax® Offerings Reviews - Page 5380
Date published: 2023-03-25