TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I am a very satisified user of TurboTax I used the full service option this year and found everything went smoothly. I asked myself why I haven't done this in the past because my experience was so positive. My tax preparation person was Swapna and she did a tremendous job.
Date published: 2022-04-22
Rated 5 out of 5 by from Turbo tax easy to use and helpful customer service I was helped by a TurboTax expert and it made the process much easier when I had a problem with filing.
Date published: 2022-04-22
Rated 4 out of 5 by from Tax iis Good Had to uninstall and reinstall before it worked properly.
Date published: 2022-04-22
Rated 5 out of 5 by from Thank you Awesome awesome love love it thank you for all your help
Date published: 2022-04-22
Rated 4 out of 5 by from Excellent Product It's just helpful and easy to use. It walks you through everything with precision.
Date published: 2022-04-22
Rated 1 out of 5 by from got rejected 3 times for 3 different topics The software did not do good job of finding all errors at once. will look for another options in 2023. There is no person live to actually assist you with errors of their own forms. need better IT support.
Date published: 2022-04-22
Rated 5 out of 5 by from Love Turbo Tax I have used turbo tax for many years. The easy to use questions and ease of finding help are outstanding. I have had to call for live support in past years and customer service was quick and courteous.
Date published: 2022-04-22
Rated 1 out of 5 by from Turbo Tax requires reactivation after each update. Each time I would open Turbo Tax the software would update and after the update it would ask for the activation code. Once I opened and updated the software 5 times it stated that I have exceeded the max number of installs even though it has only been installed on one computer.
Date published: 2022-04-22
Rated 5 out of 5 by from Maurie the tax expert After multiple attempts at fixing our return, we got a hold of Maurie, a true tax expert. It turns out we had the information in the wrong place, and he guided us through entering it in the correct lines to clear out our error.
Date published: 2022-04-22
Rated 5 out of 5 by from Very User Friendly Quick selection Icons make it simple to process through what would otherwise be endless numbers and sections.
Date published: 2022-04-22
All TurboTax® Offerings Reviews - Page 5378
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I am a very satisified user of TurboTax I used the full service option this year and found everything went smoothly. I asked myself why I haven't done this in the past because my experience was so positive. My tax preparation person was Swapna and she did a tremendous job.
Date published: 2022-04-22
Rated 5 out of 5 by from Turbo tax easy to use and helpful customer service I was helped by a TurboTax expert and it made the process much easier when I had a problem with filing.
Date published: 2022-04-22
Rated 4 out of 5 by from Tax iis Good Had to uninstall and reinstall before it worked properly.
Date published: 2022-04-22
Rated 5 out of 5 by from Thank you Awesome awesome love love it thank you for all your help
Date published: 2022-04-22
Rated 4 out of 5 by from Excellent Product It's just helpful and easy to use. It walks you through everything with precision.
Date published: 2022-04-22
Rated 1 out of 5 by from got rejected 3 times for 3 different topics The software did not do good job of finding all errors at once. will look for another options in 2023. There is no person live to actually assist you with errors of their own forms. need better IT support.
Date published: 2022-04-22
Rated 5 out of 5 by from Love Turbo Tax I have used turbo tax for many years. The easy to use questions and ease of finding help are outstanding. I have had to call for live support in past years and customer service was quick and courteous.
Date published: 2022-04-22
Rated 1 out of 5 by from Turbo Tax requires reactivation after each update. Each time I would open Turbo Tax the software would update and after the update it would ask for the activation code. Once I opened and updated the software 5 times it stated that I have exceeded the max number of installs even though it has only been installed on one computer.
Date published: 2022-04-22
Rated 5 out of 5 by from Maurie the tax expert After multiple attempts at fixing our return, we got a hold of Maurie, a true tax expert. It turns out we had the information in the wrong place, and he guided us through entering it in the correct lines to clear out our error.
Date published: 2022-04-22
Rated 5 out of 5 by from Very User Friendly Quick selection Icons make it simple to process through what would otherwise be endless numbers and sections.
Date published: 2022-04-22
All TurboTax® Offerings Reviews - Page 5378