TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax was awesome! This was super easy! I needed a little help learning how to file in 2 states and my online live assistant helped me from start to finish. She was wonderful! Will be using again.
Date published: 2022-04-16
Rated 2 out of 5 by from Mediocre Information is rather vague. After filing the return and paying to e-file, the software refuses to file until you change a form, this last minute change cost me $100.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome! First time to use for business tax file and it was very easy to use same as a personal tax file. Recommend for everyone. It will ask every detail to give you as much return as possible.
Date published: 2022-04-16
Rated 3 out of 5 by from Why the late updates? The main reason I wait to file my taxes is because it seems every year Turbo Tax has some updates days before the filing deadline. This year, I was ready to file and was prompted to update before I could send my e-file. After a few failures to update, I had to uninstall, then reinstall and update before I could file, 90 minutes later!
Date published: 2022-04-16
Rated 4 out of 5 by from Pretty Good It was more expensive this year. I will start looking for another system next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use. They walk you through everything so it is simple to use. They also have explanations at each step if you need more information.
Date published: 2022-04-16
Rated 5 out of 5 by from everything was easy. First time doing this alone. I'm not sure if everything is right but i did what it says.
Date published: 2022-04-16
Rated 1 out of 5 by from So much for free. I dislike this platform. It's a waste of money to pay $10 in taxes if I pay via card or $39 to deduct from my return.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax should be called easy tax On the last minute, i faced an issue and an expert (Steve) called me and solved it in 5 mins. with improved connectivity, we do not have to enter any data about any income, which makes our life very easy.
Date published: 2022-04-16
Rated 1 out of 5 by from Very Annoying! I don't like TurboTax continually bothering me while I'm trying to do my taxes. You already make money for some lame software you have to tweak with no customer service interaction, quit bothering me! If I say NO I DON'T WANT YOUR EXTRAS, learn to take the NO! Same with trying to link me to Intuit to further aggregate and sell my data. I told you NO once and had to sign a form about it, THEN YOU ASK ME AGAIN?!? I'm giving TurboTax 1 last chance before I say bye forever and pay someone to do it for me. Hopefully you realize that you're providing a PAID SERVICE, not something free that you get to spam advertisements and weasel sellable information from.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 5375
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax was awesome! This was super easy! I needed a little help learning how to file in 2 states and my online live assistant helped me from start to finish. She was wonderful! Will be using again.
Date published: 2022-04-16
Rated 2 out of 5 by from Mediocre Information is rather vague. After filing the return and paying to e-file, the software refuses to file until you change a form, this last minute change cost me $100.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome! First time to use for business tax file and it was very easy to use same as a personal tax file. Recommend for everyone. It will ask every detail to give you as much return as possible.
Date published: 2022-04-16
Rated 3 out of 5 by from Why the late updates? The main reason I wait to file my taxes is because it seems every year Turbo Tax has some updates days before the filing deadline. This year, I was ready to file and was prompted to update before I could send my e-file. After a few failures to update, I had to uninstall, then reinstall and update before I could file, 90 minutes later!
Date published: 2022-04-16
Rated 4 out of 5 by from Pretty Good It was more expensive this year. I will start looking for another system next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use. They walk you through everything so it is simple to use. They also have explanations at each step if you need more information.
Date published: 2022-04-16
Rated 5 out of 5 by from everything was easy. First time doing this alone. I'm not sure if everything is right but i did what it says.
Date published: 2022-04-16
Rated 1 out of 5 by from So much for free. I dislike this platform. It's a waste of money to pay $10 in taxes if I pay via card or $39 to deduct from my return.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax should be called easy tax On the last minute, i faced an issue and an expert (Steve) called me and solved it in 5 mins. with improved connectivity, we do not have to enter any data about any income, which makes our life very easy.
Date published: 2022-04-16
Rated 1 out of 5 by from Very Annoying! I don't like TurboTax continually bothering me while I'm trying to do my taxes. You already make money for some lame software you have to tweak with no customer service interaction, quit bothering me! If I say NO I DON'T WANT YOUR EXTRAS, learn to take the NO! Same with trying to link me to Intuit to further aggregate and sell my data. I told you NO once and had to sign a form about it, THEN YOU ASK ME AGAIN?!? I'm giving TurboTax 1 last chance before I say bye forever and pay someone to do it for me. Hopefully you realize that you're providing a PAID SERVICE, not something free that you get to spam advertisements and weasel sellable information from.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 5375