TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good but K-1 provisions are cumbersome Excellent overall, but should be easier to download a K-1. Also, entry of K-1 info requires duplicative data entry especially in Item 20- "other information" categories AH1-n. Also, issuers tend to check the box in Item16 but don't attach the K-3 report which they say isn't available till August so they attach some of foreign operational data (eg Foreign Information Statement- Canada), and the TT user has to guess how to fit it into the TT entry screen which assumes you have the K-3. Not all a TT issue but it would be nice if TT noodled through how to walk you through the foreign stuff in a simpler manner. My K-1s all come from an entity known as Tax Package Support for my pipeline MLPs so perhaps some collaboration between TT and Tax Package Support would lead to a better system. Are you sorry you asked? (lol)
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax made it simple and painless as usual! I have been using Turbo Tax for several years now and once again filing my federal and state taxes was relatively quick and painless. Thanks for making it so easy Turbo Tax!
Date published: 2023-03-29
Rated 5 out of 5 by from 2023 tax All went well. easy to do and quick. I will be using it again next year
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome Having to file a Schedule K-1 this year, Turbo Tax made filing my taxes easy.
Date published: 2023-03-29
Rated 1 out of 5 by from TurboTax DOA Used to love TurboTax. Until last year, I could always file free and easy. Last year I had one unexpected tax complication, and TT slapped on $59. I paid it and prepared to avoid it this year. Somehow, I manage to have a different complication this year, so I go to amend my taxes that I had filed for free. Because the new form wasn't just a W-2, TT told me I had to pay $69 to fix my federal taxes, because I had to use Deluxe. I sighed and decided I'd do it, just one last time before never using TT again. I learned I could do my State tax amendment for free on the state website, so I wanted only to file the federal return amendment here. Of course, TT would NOT let me opt out of the state amendment through them. And of course, they charged $59 more for it. Even though I didn't want or need the state from them at this time. I tried repeatedly to fix this before putting any money into it, but nothing worked. I tried to find a better solution on the internet, but nothing was going to really help. So I was forced to pay $128 PLUS taxes on my (previously free) amended taxes. Never working through this site again.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax Worked, but difficult in some areas. Requested entry when form said none was required.
Date published: 2023-03-29
Rated 5 out of 5 by from It is easy to use We like Turbo tax as our tax filing tool, it is easy to use.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was Great I loved Turbo Tax live I got mine done with the Full Service. I was so happy with the level of professionalism and kindness from the tax expert.
Date published: 2023-03-29
Rated 2 out of 5 by from Extremely frustrating I have been using TT for about 30 years. I like many features. For the first time I needed to file an amended return for the current year. Instructions were less than clear. After completing my revised return, TT instructions indicated I needed to file by mail. I spent several hours trying to resolve this because I know it was wrong. I finally gave up and printed of my return (63 pages btw) after which I was asked if I wanted to file electronically.
Date published: 2023-03-29
Rated 5 out of 5 by from great Easy to use. love it. works great for first time users
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5373
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good but K-1 provisions are cumbersome Excellent overall, but should be easier to download a K-1. Also, entry of K-1 info requires duplicative data entry especially in Item 20- "other information" categories AH1-n. Also, issuers tend to check the box in Item16 but don't attach the K-3 report which they say isn't available till August so they attach some of foreign operational data (eg Foreign Information Statement- Canada), and the TT user has to guess how to fit it into the TT entry screen which assumes you have the K-3. Not all a TT issue but it would be nice if TT noodled through how to walk you through the foreign stuff in a simpler manner. My K-1s all come from an entity known as Tax Package Support for my pipeline MLPs so perhaps some collaboration between TT and Tax Package Support would lead to a better system. Are you sorry you asked? (lol)
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax made it simple and painless as usual! I have been using Turbo Tax for several years now and once again filing my federal and state taxes was relatively quick and painless. Thanks for making it so easy Turbo Tax!
Date published: 2023-03-29
Rated 5 out of 5 by from 2023 tax All went well. easy to do and quick. I will be using it again next year
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome Having to file a Schedule K-1 this year, Turbo Tax made filing my taxes easy.
Date published: 2023-03-29
Rated 1 out of 5 by from TurboTax DOA Used to love TurboTax. Until last year, I could always file free and easy. Last year I had one unexpected tax complication, and TT slapped on $59. I paid it and prepared to avoid it this year. Somehow, I manage to have a different complication this year, so I go to amend my taxes that I had filed for free. Because the new form wasn't just a W-2, TT told me I had to pay $69 to fix my federal taxes, because I had to use Deluxe. I sighed and decided I'd do it, just one last time before never using TT again. I learned I could do my State tax amendment for free on the state website, so I wanted only to file the federal return amendment here. Of course, TT would NOT let me opt out of the state amendment through them. And of course, they charged $59 more for it. Even though I didn't want or need the state from them at this time. I tried repeatedly to fix this before putting any money into it, but nothing worked. I tried to find a better solution on the internet, but nothing was going to really help. So I was forced to pay $128 PLUS taxes on my (previously free) amended taxes. Never working through this site again.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax Worked, but difficult in some areas. Requested entry when form said none was required.
Date published: 2023-03-29
Rated 5 out of 5 by from It is easy to use We like Turbo tax as our tax filing tool, it is easy to use.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was Great I loved Turbo Tax live I got mine done with the Full Service. I was so happy with the level of professionalism and kindness from the tax expert.
Date published: 2023-03-29
Rated 2 out of 5 by from Extremely frustrating I have been using TT for about 30 years. I like many features. For the first time I needed to file an amended return for the current year. Instructions were less than clear. After completing my revised return, TT instructions indicated I needed to file by mail. I spent several hours trying to resolve this because I know it was wrong. I finally gave up and printed of my return (63 pages btw) after which I was asked if I wanted to file electronically.
Date published: 2023-03-29
Rated 5 out of 5 by from great Easy to use. love it. works great for first time users
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5373