TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Keith Blackstone from
It's easy
Its easy to use and provides lots of help, just wish it was cheaper!
Date published: 2023-03-25
Rated 4 out of 5 by
kim15strange from
turbotax helps alot
it helps get them done fast and easily! Though some things dont make sense at the age of 20 but yknow
Date published: 2023-03-25
Rated 4 out of 5 by
Melew60 from
TurboTax Deluxe
I have used TurboTax for two years now. It's not super simple but manageable. The reason I gave a 4 star is that after printing my returns, I received estimated payments to make for 2023. I did not choose this option. The same thing happened last year. I received a small return last year and am receiving a small return this year. I will not be making estimated payments for tax year 2023.
Date published: 2023-03-25
Rated 1 out of 5 by
Janite from
Last time
This will be the last year I use your service. Your fees are too high and are jumped up at the end.
Date published: 2023-03-25
Rated 5 out of 5 by
SilverJ from
Easy
I like how easy it is, but it also double checks all the information so I feel confident everything is correct.
Date published: 2023-03-25
Rated 5 out of 5 by
DSJ2023 from
Thanks for making it easy
Every year this gets easier. I enjoyed racing the clock to see if I could file within time and get on with my day
Date published: 2023-03-25
Rated 5 out of 5 by
JayandCher from
Turbo Tax is fast and easy.
Overall great experience. Some of the questions and answers in the library aren't always clear.
Date published: 2023-03-25
Rated 1 out of 5 by
Cup123456 from
Confusing Bill and product cost
This was a horrible experience in finishing up the taxes. I have no idea why we ended up with Premium. There was no way to back that out and then you get hit for $200 for a fairly simple return. Will never use Turbo Tax again.
Date published: 2023-03-25
Rated 5 out of 5 by
DRM91 from
Easy to use & accurate
We've used Turbo Tax for 8 years in a row. Great service options and easy to follow.
Date published: 2023-03-25
Rated 1 out of 5 by
babycha from
Turbotax is getting worse each year.
Each year I use turbotax it gets worse and worse. This year they imported/autofilled the incorrect AGI causing my e-filed returns to be rejected. I would never assume I need to double check information that I imported from turbotax last year. Very frustrating.
All TurboTax® Offerings Reviews - Page 5372
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Keith Blackstone from
It's easy
Its easy to use and provides lots of help, just wish it was cheaper!
Date published: 2023-03-25
Rated 4 out of 5 by
kim15strange from
turbotax helps alot
it helps get them done fast and easily! Though some things dont make sense at the age of 20 but yknow
Date published: 2023-03-25
Rated 4 out of 5 by
Melew60 from
TurboTax Deluxe
I have used TurboTax for two years now. It's not super simple but manageable. The reason I gave a 4 star is that after printing my returns, I received estimated payments to make for 2023. I did not choose this option. The same thing happened last year. I received a small return last year and am receiving a small return this year. I will not be making estimated payments for tax year 2023.
Date published: 2023-03-25
Rated 1 out of 5 by
Janite from
Last time
This will be the last year I use your service. Your fees are too high and are jumped up at the end.
Date published: 2023-03-25
Rated 5 out of 5 by
SilverJ from
Easy
I like how easy it is, but it also double checks all the information so I feel confident everything is correct.
Date published: 2023-03-25
Rated 5 out of 5 by
DSJ2023 from
Thanks for making it easy
Every year this gets easier. I enjoyed racing the clock to see if I could file within time and get on with my day
Date published: 2023-03-25
Rated 5 out of 5 by
JayandCher from
Turbo Tax is fast and easy.
Overall great experience. Some of the questions and answers in the library aren't always clear.
Date published: 2023-03-25
Rated 1 out of 5 by
Cup123456 from
Confusing Bill and product cost
This was a horrible experience in finishing up the taxes. I have no idea why we ended up with Premium. There was no way to back that out and then you get hit for $200 for a fairly simple return. Will never use Turbo Tax again.
Date published: 2023-03-25
Rated 5 out of 5 by
DRM91 from
Easy to use & accurate
We've used Turbo Tax for 8 years in a row. Great service options and easy to follow.
Date published: 2023-03-25
Rated 1 out of 5 by
babycha from
Turbotax is getting worse each year.
Each year I use turbotax it gets worse and worse. This year they imported/autofilled the incorrect AGI causing my e-filed returns to be rejected. I would never assume I need to double check information that I imported from turbotax last year. Very frustrating.
All TurboTax® Offerings Reviews - Page 5372
Date published: 2023-03-25