TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from this year a total nighmare after having 10 + year We have been with Turbo tax 10 years + and had a nightmare this year. Nothing transferred for 2022 and no past tax years were found. Then our e-file was rejected due to Turbo tax misinformation on a social security number. We are totally disgusted with Turbo tax.
Date published: 2023-03-16
Rated 5 out of 5 by from Good job Love turbo tax it is the best will use it again I will tell everyone
Date published: 2023-03-16
Rated 3 out of 5 by from Never had so much trouble! I've been using this since it was MacIntax. Never had so much trouble with it. Difficulty loading from the disk. Completed all the information input and went to print and save, and it wouldn't save. Didn't like the save as name, didn't like the destination. You can't transmit without saving...dumb. I'd already printed it all out. I would have just bypassed it. Then I called for help, and after an hour of being directed to things which weren't on the screen, and sharing the screen I found a way to save all by myself. I may not come back to TurboTax next year.
Date published: 2023-03-16
Rated 5 out of 5 by from I've used turbo tax many times. It simplifies the I think Turbo tax makes filing my taxes quicker and less painless.
Date published: 2023-03-16
Rated 5 out of 5 by from easy Thank you for your assistance. Easy to file and suggestions and information is helpful.
Date published: 2023-03-16
Rated 5 out of 5 by from Great system Easy to navigate and use. Great explanations and directions
Date published: 2023-03-16
Rated 2 out of 5 by from Convenient but deceivingly expensive It's annoying that after you've spent over an hour doing your taxes, they steal 1/3 of your return from you just for filing.
Date published: 2023-03-16
Rated 5 out of 5 by from Kimberly from Turbo Tax was Awesome The products feature were good although some of the questions were a little confusing. That is where Kimberly came in. She assisted and answered all of my questions. We were able to complete my return in 35 minutes.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use, and gets the job done! I love the assurance mas protection provides. I never use the CPA's but like that they are an option and will use them if my taxes ever get more complicated.
Date published: 2023-03-16
Rated 5 out of 5 by from Full service was awesome for me. Straight forward and without worries! This is what I needed!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 538
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from this year a total nighmare after having 10 + year We have been with Turbo tax 10 years + and had a nightmare this year. Nothing transferred for 2022 and no past tax years were found. Then our e-file was rejected due to Turbo tax misinformation on a social security number. We are totally disgusted with Turbo tax.
Date published: 2023-03-16
Rated 5 out of 5 by from Good job Love turbo tax it is the best will use it again I will tell everyone
Date published: 2023-03-16
Rated 3 out of 5 by from Never had so much trouble! I've been using this since it was MacIntax. Never had so much trouble with it. Difficulty loading from the disk. Completed all the information input and went to print and save, and it wouldn't save. Didn't like the save as name, didn't like the destination. You can't transmit without saving...dumb. I'd already printed it all out. I would have just bypassed it. Then I called for help, and after an hour of being directed to things which weren't on the screen, and sharing the screen I found a way to save all by myself. I may not come back to TurboTax next year.
Date published: 2023-03-16
Rated 5 out of 5 by from I've used turbo tax many times. It simplifies the I think Turbo tax makes filing my taxes quicker and less painless.
Date published: 2023-03-16
Rated 5 out of 5 by from easy Thank you for your assistance. Easy to file and suggestions and information is helpful.
Date published: 2023-03-16
Rated 5 out of 5 by from Great system Easy to navigate and use. Great explanations and directions
Date published: 2023-03-16
Rated 2 out of 5 by from Convenient but deceivingly expensive It's annoying that after you've spent over an hour doing your taxes, they steal 1/3 of your return from you just for filing.
Date published: 2023-03-16
Rated 5 out of 5 by from Kimberly from Turbo Tax was Awesome The products feature were good although some of the questions were a little confusing. That is where Kimberly came in. She assisted and answered all of my questions. We were able to complete my return in 35 minutes.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use, and gets the job done! I love the assurance mas protection provides. I never use the CPA's but like that they are an option and will use them if my taxes ever get more complicated.
Date published: 2023-03-16
Rated 5 out of 5 by from Full service was awesome for me. Straight forward and without worries! This is what I needed!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 538