TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from great It was easy to do, made me feel at ease. My whole family uses Turbotax!
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax This is a simple, easy way to pay. The ability of the application to fetch tax info online is a big help.
Date published: 2021-04-04
Rated 2 out of 5 by from Not at all happy this year unlike previous 20 yrs. I had several problems including having lost all my work after completion due to answering the "pop up" asking me if I wanted to check for updates. I did not find it user friendly.
Date published: 2021-04-04
Rated 5 out of 5 by from great service like usual Had a great experience like always, I needed help and my questions were answered. It was easy to file following all the steps. Good price too, thanks to my current insurance. Will definitely do it again next year.
Date published: 2021-04-04
Rated 5 out of 5 by from annual event We have been using Turbo tax for the last 6 years to file taxes. The prompts, explanations, and automatic calculations make filing super easy. Well worth the money spent on the program to make the process a one day event without worry that something was missed.
Date published: 2021-04-04
Rated 3 out of 5 by from Easy to use but does not recognize my legal name For the second year in a row, TurboTax would not finalize my tax forms when completed with my legal name. Instead I have to input the name I was given at birth, which does not match the legal name on my social security card, drivers license, W-2s, or other tax forms. This seems like a major inconsistency and oversight but I have not found a way to submit the federal and state tax returns without making that change.
Date published: 2021-04-04
Rated 1 out of 5 by from ADDITIONAL FEES They wouldn't let me complete my taxes until i upgraded and then charged an additional fee to file online.
Date published: 2021-04-04
Rated 5 out of 5 by from Great to have a site to help us! Great! I will use again!! I hope it stays as user friendly and easy to navigate
Date published: 2021-04-04
Rated 5 out of 5 by from Amazing!!!! Turbo Tax makes filing taxes so easy. I can complete part of my taxes and pick right where I left off. They check everything! Amazing!!!!
Date published: 2021-04-04
Rated 5 out of 5 by from thank you turbotax, couldn't of done without you! the experts were knowledgable and very helpful, .. Great attitude, eager to help
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 537
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great It was easy to do, made me feel at ease. My whole family uses Turbotax!
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax This is a simple, easy way to pay. The ability of the application to fetch tax info online is a big help.
Date published: 2021-04-04
Rated 2 out of 5 by from Not at all happy this year unlike previous 20 yrs. I had several problems including having lost all my work after completion due to answering the "pop up" asking me if I wanted to check for updates. I did not find it user friendly.
Date published: 2021-04-04
Rated 5 out of 5 by from great service like usual Had a great experience like always, I needed help and my questions were answered. It was easy to file following all the steps. Good price too, thanks to my current insurance. Will definitely do it again next year.
Date published: 2021-04-04
Rated 5 out of 5 by from annual event We have been using Turbo tax for the last 6 years to file taxes. The prompts, explanations, and automatic calculations make filing super easy. Well worth the money spent on the program to make the process a one day event without worry that something was missed.
Date published: 2021-04-04
Rated 3 out of 5 by from Easy to use but does not recognize my legal name For the second year in a row, TurboTax would not finalize my tax forms when completed with my legal name. Instead I have to input the name I was given at birth, which does not match the legal name on my social security card, drivers license, W-2s, or other tax forms. This seems like a major inconsistency and oversight but I have not found a way to submit the federal and state tax returns without making that change.
Date published: 2021-04-04
Rated 1 out of 5 by from ADDITIONAL FEES They wouldn't let me complete my taxes until i upgraded and then charged an additional fee to file online.
Date published: 2021-04-04
Rated 5 out of 5 by from Great to have a site to help us! Great! I will use again!! I hope it stays as user friendly and easy to navigate
Date published: 2021-04-04
Rated 5 out of 5 by from Amazing!!!! Turbo Tax makes filing taxes so easy. I can complete part of my taxes and pick right where I left off. They check everything! Amazing!!!!
Date published: 2021-04-04
Rated 5 out of 5 by from thank you turbotax, couldn't of done without you! the experts were knowledgable and very helpful, .. Great attitude, eager to help
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 537