TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is awesom Very easy to navigate, explanations listed for every question.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is great Every easy to use.. very quick and helpful. Very comfortable.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax makes tax filing possible. Thank you to a great interactive product that completes my taxes so well! I find the specific questions, leads into associated forms, and running quick definitions are time and worry savers. I am confident that my taxes are done right when I file with Turbo Tax!
Date published: 2021-03-24
Rated 5 out of 5 by from great personal help from an agent easy peasy! We will continue to use Turbo tax in coming years.
Date published: 2021-03-24
Rated 4 out of 5 by from Stop "fiddling" Please make only NECESSARY changes in the procedural software. One of the advantages of Turbotax tax prep is my familiarity with the procedures over twenty plus years. If I have to learn software each year, I might as well shop the competition. sorry I can't point to specifics.. just go back 5 years and see for yourselves.
Date published: 2021-03-24
Rated 4 out of 5 by from Form 1099-R and Audit Risk A distribution with tax withholdings reported on a Form 1099-R with a distribution code of 8 should not be flagged as an Audit Risk. The taxable amount is reported on Line 1 of the Form 1040. The Audit Risk criteria thinks that the taxable amount is not included in the return.
Date published: 2021-03-24
Rated 4 out of 5 by from Be clear with your pricing I have done turbotax for more than 5 years and it has consistently waited until you are about to file to inform you of any fees for using turbotax for example i did not know the cost of turbotax live was $155 until the very end. I also did not know that it is an extra $40 to deduct the cost of this fee from your tax return. Just be more transparent with your customer. Let us know what our cost is going to be upfront. no hidden fees. I lose trust when things like this happen.
Date published: 2021-03-24
Rated 5 out of 5 by from Super Easy!! I've used Turbo tax for years. I attempted to use a different tax service for my father a couple of years ago and it was a disaster. I'll stick with Turbo tax from now on. Easy to navigate and great explanations!
Date published: 2021-03-24
Rated 5 out of 5 by from Love Turbo Tax Have used Turbo Tax for over 10 years. Love it and will continue to use it.
Date published: 2021-03-24
Rated 5 out of 5 by from Great wayt o file the format has continued to be more user friendly each year
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5355
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesom Very easy to navigate, explanations listed for every question.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is great Every easy to use.. very quick and helpful. Very comfortable.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax makes tax filing possible. Thank you to a great interactive product that completes my taxes so well! I find the specific questions, leads into associated forms, and running quick definitions are time and worry savers. I am confident that my taxes are done right when I file with Turbo Tax!
Date published: 2021-03-24
Rated 5 out of 5 by from great personal help from an agent easy peasy! We will continue to use Turbo tax in coming years.
Date published: 2021-03-24
Rated 4 out of 5 by from Stop "fiddling" Please make only NECESSARY changes in the procedural software. One of the advantages of Turbotax tax prep is my familiarity with the procedures over twenty plus years. If I have to learn software each year, I might as well shop the competition. sorry I can't point to specifics.. just go back 5 years and see for yourselves.
Date published: 2021-03-24
Rated 4 out of 5 by from Form 1099-R and Audit Risk A distribution with tax withholdings reported on a Form 1099-R with a distribution code of 8 should not be flagged as an Audit Risk. The taxable amount is reported on Line 1 of the Form 1040. The Audit Risk criteria thinks that the taxable amount is not included in the return.
Date published: 2021-03-24
Rated 4 out of 5 by from Be clear with your pricing I have done turbotax for more than 5 years and it has consistently waited until you are about to file to inform you of any fees for using turbotax for example i did not know the cost of turbotax live was $155 until the very end. I also did not know that it is an extra $40 to deduct the cost of this fee from your tax return. Just be more transparent with your customer. Let us know what our cost is going to be upfront. no hidden fees. I lose trust when things like this happen.
Date published: 2021-03-24
Rated 5 out of 5 by from Super Easy!! I've used Turbo tax for years. I attempted to use a different tax service for my father a couple of years ago and it was a disaster. I'll stick with Turbo tax from now on. Easy to navigate and great explanations!
Date published: 2021-03-24
Rated 5 out of 5 by from Love Turbo Tax Have used Turbo Tax for over 10 years. Love it and will continue to use it.
Date published: 2021-03-24
Rated 5 out of 5 by from Great wayt o file the format has continued to be more user friendly each year
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5355