TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Not as painful as I expected It was nice to not have to pay anything to get my taxes done as in the past I had to pay a lot. However, I did have to pay to see my last year's taxes so that was unexpected and frustrating to have to spend money to be able to complete this year's taxes.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is an Awesome! TurboTax is an awesome tool to file your taxes online. It was easy and convenient to navigate through the fields and if you needed assistance it was always available. You can't go wrong with filing your Federal and State taxes online with TurboTax.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax makes taxes a breeze Love the simplicity of using TurboTax!!!! I get our family's taxes done in the comfort of our home.
Date published: 2022-03-01
Rated 5 out of 5 by from My experience with turbotax is the best This is my second time filling my taxes as a foreigner and it is an amazing tool. Easy to use, helpful guidance. I totally recommend it.
Date published: 2022-03-01
Rated 1 out of 5 by from FIX your software issues! Won't let me e-file again this year!! We file married jointly and you're still looking for two AGIs! We don't have separate ONES! This caused us to have to mail last year and now again this year! UGH............Next year will be my first year without TT.
Date published: 2022-03-01
Rated 4 out of 5 by from A great tool Even if I didn't have a lot of in person help, the website in very easy to manage.
Date published: 2022-03-01
Rated 2 out of 5 by from Turbo Tax got it done! It was confusing; making be believe I had to e-file my state in order to save it. I didn't owe money so it was a bummer to have to pay $39 to file!!
Date published: 2022-03-01
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for the last 6 years, and have had no issues with them.
Date published: 2022-03-01
Rated 5 out of 5 by from Used Them For Years Smooth as silk to file both Fed and state. Never had a complaint.
Date published: 2022-03-01
Rated 4 out of 5 by from Making a complicated return easy I had 3 significant changes this year: got married, bought a house, and exercised stock options from my company. This made for a much more complex and potentially error prone tax return. Despite some technical issues on the actual site that kept including an invalid calculation, the expert help I received was beyond anything I expected. Friendly, knowledgeable, patient, and perseverant! The team was able to confirm that the technical bug was a known issue, and provided a work around. More importantly, I filed my return with the utmost confidence that I did everything right. I had initially met with a local CPA due to the fear of messing up this year, who had no time for me, groaned when I explained my situation, and wanted to charge me hundreds of dollars without audit protection to basically enter my forms into their own software. Glad I stuck with Turbo Tax!
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5355
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Not as painful as I expected It was nice to not have to pay anything to get my taxes done as in the past I had to pay a lot. However, I did have to pay to see my last year's taxes so that was unexpected and frustrating to have to spend money to be able to complete this year's taxes.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is an Awesome! TurboTax is an awesome tool to file your taxes online. It was easy and convenient to navigate through the fields and if you needed assistance it was always available. You can't go wrong with filing your Federal and State taxes online with TurboTax.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax makes taxes a breeze Love the simplicity of using TurboTax!!!! I get our family's taxes done in the comfort of our home.
Date published: 2022-03-01
Rated 5 out of 5 by from My experience with turbotax is the best This is my second time filling my taxes as a foreigner and it is an amazing tool. Easy to use, helpful guidance. I totally recommend it.
Date published: 2022-03-01
Rated 1 out of 5 by from FIX your software issues! Won't let me e-file again this year!! We file married jointly and you're still looking for two AGIs! We don't have separate ONES! This caused us to have to mail last year and now again this year! UGH............Next year will be my first year without TT.
Date published: 2022-03-01
Rated 4 out of 5 by from A great tool Even if I didn't have a lot of in person help, the website in very easy to manage.
Date published: 2022-03-01
Rated 2 out of 5 by from Turbo Tax got it done! It was confusing; making be believe I had to e-file my state in order to save it. I didn't owe money so it was a bummer to have to pay $39 to file!!
Date published: 2022-03-01
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for the last 6 years, and have had no issues with them.
Date published: 2022-03-01
Rated 5 out of 5 by from Used Them For Years Smooth as silk to file both Fed and state. Never had a complaint.
Date published: 2022-03-01
Rated 4 out of 5 by from Making a complicated return easy I had 3 significant changes this year: got married, bought a house, and exercised stock options from my company. This made for a much more complex and potentially error prone tax return. Despite some technical issues on the actual site that kept including an invalid calculation, the expert help I received was beyond anything I expected. Friendly, knowledgeable, patient, and perseverant! The team was able to confirm that the technical bug was a known issue, and provided a work around. More importantly, I filed my return with the utmost confidence that I did everything right. I had initially met with a local CPA due to the fear of messing up this year, who had no time for me, groaned when I explained my situation, and wanted to charge me hundreds of dollars without audit protection to basically enter my forms into their own software. Glad I stuck with Turbo Tax!
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5355