TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Buggy and overpriced I live on a court, and it kept importing my state on a certain form as CT, instead of the correct state, preventing me from filing. Too many tiers of service that it forces you to upgrade to. Will probably use a cheaper simpler service in the future.
Date published: 2021-03-22
Rated 4 out of 5 by from awesome if only they didnt say it was FREE FREE FREE it would be better
Date published: 2021-03-22
Rated 4 out of 5 by from first time user no issues with programs, overall good experience may use it next year.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax was easy to use and I got through Federal and State taxes without any problems.
Date published: 2021-03-22
Rated 1 out of 5 by from Left in linbo. I use Turbo Tax every year with great satisfaction. However, this year I'm not sure. I electorally summitted my return on 2-23-01. Usually I am told that it was received and accepted within a couple of days. As of today 3-22-01 I have heard nothing. Not sure what is going on or how to find out. When I check on my tax page it says it was sent. But when I go to ' where's my refund tool" it can't find it.
Date published: 2021-03-22
Rated 5 out of 5 by from It was so easy I did not take any time to finish my returns and it was quick and easy.
Date published: 2021-03-22
Rated 5 out of 5 by from I was scared, and then I wasn't This was WAY easier than I thought it would be. It helps to have all your documents scanned and ready to go.
Date published: 2021-03-22
Rated 5 out of 5 by from turbo tax was great I enjoyed doing my taxes with turbo tax they were a great help
Date published: 2021-03-22
Rated 5 out of 5 by from Step-by-Step Instructions very useful The step-by-step instructions were easy to follow. I spoke with a TurboTax Expert (Sandra), who was able to answer my questions and assist me with valuable information to complete my tax return.
Date published: 2021-03-22
Rated 1 out of 5 by from Turbo Tax lost my returns, twice. I do the taxes for my sister, mother and myself. Turbo Tax lost my sister's return from 2019 and lost my 2020 return just 1 week after their completion. I saw online that quite a few others had the same problem. This may be my last year for Turbo Tax.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5355
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Buggy and overpriced I live on a court, and it kept importing my state on a certain form as CT, instead of the correct state, preventing me from filing. Too many tiers of service that it forces you to upgrade to. Will probably use a cheaper simpler service in the future.
Date published: 2021-03-22
Rated 4 out of 5 by from awesome if only they didnt say it was FREE FREE FREE it would be better
Date published: 2021-03-22
Rated 4 out of 5 by from first time user no issues with programs, overall good experience may use it next year.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax was easy to use and I got through Federal and State taxes without any problems.
Date published: 2021-03-22
Rated 1 out of 5 by from Left in linbo. I use Turbo Tax every year with great satisfaction. However, this year I'm not sure. I electorally summitted my return on 2-23-01. Usually I am told that it was received and accepted within a couple of days. As of today 3-22-01 I have heard nothing. Not sure what is going on or how to find out. When I check on my tax page it says it was sent. But when I go to ' where's my refund tool" it can't find it.
Date published: 2021-03-22
Rated 5 out of 5 by from It was so easy I did not take any time to finish my returns and it was quick and easy.
Date published: 2021-03-22
Rated 5 out of 5 by from I was scared, and then I wasn't This was WAY easier than I thought it would be. It helps to have all your documents scanned and ready to go.
Date published: 2021-03-22
Rated 5 out of 5 by from turbo tax was great I enjoyed doing my taxes with turbo tax they were a great help
Date published: 2021-03-22
Rated 5 out of 5 by from Step-by-Step Instructions very useful The step-by-step instructions were easy to follow. I spoke with a TurboTax Expert (Sandra), who was able to answer my questions and assist me with valuable information to complete my tax return.
Date published: 2021-03-22
Rated 1 out of 5 by from Turbo Tax lost my returns, twice. I do the taxes for my sister, mother and myself. Turbo Tax lost my sister's return from 2019 and lost my 2020 return just 1 week after their completion. I saw online that quite a few others had the same problem. This may be my last year for Turbo Tax.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5355