TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Again, an easy process Easy to use, year after year....never any issues..
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is nice because its free I like using turbotax because it is free and easy to use.
Date published: 2021-03-24
Rated 5 out of 5 by from kathy Great help very thorough,Kathy was very helpful, and she stayed on to make sure I filled question correct.
Date published: 2021-03-24
Rated 5 out of 5 by from Year 5 Near Perfect, but.... Sometimes HELP leaves you short! Sends you to IRS direction which is no help at all. So... you wing it!
Date published: 2021-03-24
Rated 5 out of 5 by from It Takes the Stress Out of Taxes I was dreading my taxes this year because there had been so many changes this past year. I chose to have an agent do it for me. All I had to do was upload scans of all my docs and Joyce took it off my hands. When she was done, I got a text and a chance to review everything. I was really happy!
Date published: 2021-03-24
Rated 5 out of 5 by from SO HELPFUL HAD TO USE THE ONLINE CHAT SEVERAL TIMES. IT WAS VERY EASY AND THEY WERE VERY HELPFUL.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome Software is user friendly, if any questions to contact someone was accessible.
Date published: 2021-03-24
Rated 5 out of 5 by from Thanks! So Very Much! Turbo Tax is so user friendly. Every year it gets better and better. I won't use any other online tax service. It's the best.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is just very good I have always had awesome experience using it and have used it for the past 12 years without incurring any IRS audit. Of course one needs to be forthcoming with the entries and Turbo will do the rest for you.
Date published: 2021-03-24
Rated 2 out of 5 by from Much Improvement But Mechanical Mistakes Remain Really improved handling of PTP (particularly PTP sales). Really improved QBI development. But had 6 mistakes upon initial review. Took 2 days to resolve those mistakes. All six were either prior year information not carried over properly or other information that I provided that TT flat mishandled.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5349
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Again, an easy process Easy to use, year after year....never any issues..
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is nice because its free I like using turbotax because it is free and easy to use.
Date published: 2021-03-24
Rated 5 out of 5 by from kathy Great help very thorough,Kathy was very helpful, and she stayed on to make sure I filled question correct.
Date published: 2021-03-24
Rated 5 out of 5 by from Year 5 Near Perfect, but.... Sometimes HELP leaves you short! Sends you to IRS direction which is no help at all. So... you wing it!
Date published: 2021-03-24
Rated 5 out of 5 by from It Takes the Stress Out of Taxes I was dreading my taxes this year because there had been so many changes this past year. I chose to have an agent do it for me. All I had to do was upload scans of all my docs and Joyce took it off my hands. When she was done, I got a text and a chance to review everything. I was really happy!
Date published: 2021-03-24
Rated 5 out of 5 by from SO HELPFUL HAD TO USE THE ONLINE CHAT SEVERAL TIMES. IT WAS VERY EASY AND THEY WERE VERY HELPFUL.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome Software is user friendly, if any questions to contact someone was accessible.
Date published: 2021-03-24
Rated 5 out of 5 by from Thanks! So Very Much! Turbo Tax is so user friendly. Every year it gets better and better. I won't use any other online tax service. It's the best.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is just very good I have always had awesome experience using it and have used it for the past 12 years without incurring any IRS audit. Of course one needs to be forthcoming with the entries and Turbo will do the rest for you.
Date published: 2021-03-24
Rated 2 out of 5 by from Much Improvement But Mechanical Mistakes Remain Really improved handling of PTP (particularly PTP sales). Really improved QBI development. But had 6 mistakes upon initial review. Took 2 days to resolve those mistakes. All six were either prior year information not carried over properly or other information that I provided that TT flat mishandled.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5349