TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Free, free free free.... Until it isn't Pretty simple to use. Does a good job putting tax info into Kindergarten language which is nice, but they're also not afraid to throw in hidden fee's and not apply the discounts they say they will. I was forced to upgrade to ($90) Premiere because I sold investments, which is fine. But then they throw in a $50 State Filing Fee, because why not!? My Robinhood "$20 Discount" took 3 phone calls to actually have them apply it correctly, so it's just kind of a hassle. Probably going elsewhere next year.
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax is so easy and simple I've been using TurboTax since i turned 18 and i am 31 years old now and TurboTax has never failed to help me when I needed it
Date published: 2021-04-01
Rated 5 out of 5 by from 0780464 Very professional, listened to my concerns, took the time to make sure my concerns were addressed with clear answers, would use again
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is very easy for use Turbo Tax is very easy to use and reasonable price
Date published: 2021-04-01
Rated 5 out of 5 by from Great help. A terrific tool and walk-thru. Will definitely use next year!
Date published: 2021-04-01
Rated 4 out of 5 by from turbo tax is great it was easy,i use turbo tax every year.my only problem was the last timy my daughter used u wouldn`t file hers with her having to pay
Date published: 2021-04-01
Rated 5 out of 5 by from VERY GPPD Katrinah helped me so much with my tax filing today. She assisted me in locating all of the information that i needed to fill out all of the forms.
Date published: 2021-04-01
Rated 5 out of 5 by from Great software I like the ease and review method. Lots of good questions
Date published: 2021-04-01
Rated 5 out of 5 by from AWESOME SERVICE JUST AWESOME, HOMA WAS AMAZING! SHE WALKED ME THROUGH EVERY BIT OF THE PROCCESS AND MADE ME FEEL COMFORTABLE.
Date published: 2021-04-01
Rated 5 out of 5 by from First Time Using Live Feature I moved to a different state this year which made my return far more complex than it normally is. Because of this I wanted the extra support of a tax professional to help double check my returns and give me some additional peace of mind. The person I was connected with was friendly and very helpful - overall it was worth it.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 5349
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Free, free free free.... Until it isn't Pretty simple to use. Does a good job putting tax info into Kindergarten language which is nice, but they're also not afraid to throw in hidden fee's and not apply the discounts they say they will. I was forced to upgrade to ($90) Premiere because I sold investments, which is fine. But then they throw in a $50 State Filing Fee, because why not!? My Robinhood "$20 Discount" took 3 phone calls to actually have them apply it correctly, so it's just kind of a hassle. Probably going elsewhere next year.
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax is so easy and simple I've been using TurboTax since i turned 18 and i am 31 years old now and TurboTax has never failed to help me when I needed it
Date published: 2021-04-01
Rated 5 out of 5 by from 0780464 Very professional, listened to my concerns, took the time to make sure my concerns were addressed with clear answers, would use again
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is very easy for use Turbo Tax is very easy to use and reasonable price
Date published: 2021-04-01
Rated 5 out of 5 by from Great help. A terrific tool and walk-thru. Will definitely use next year!
Date published: 2021-04-01
Rated 4 out of 5 by from turbo tax is great it was easy,i use turbo tax every year.my only problem was the last timy my daughter used u wouldn`t file hers with her having to pay
Date published: 2021-04-01
Rated 5 out of 5 by from VERY GPPD Katrinah helped me so much with my tax filing today. She assisted me in locating all of the information that i needed to fill out all of the forms.
Date published: 2021-04-01
Rated 5 out of 5 by from Great software I like the ease and review method. Lots of good questions
Date published: 2021-04-01
Rated 5 out of 5 by from AWESOME SERVICE JUST AWESOME, HOMA WAS AMAZING! SHE WALKED ME THROUGH EVERY BIT OF THE PROCCESS AND MADE ME FEEL COMFORTABLE.
Date published: 2021-04-01
Rated 5 out of 5 by from First Time Using Live Feature I moved to a different state this year which made my return far more complex than it normally is. Because of this I wanted the extra support of a tax professional to help double check my returns and give me some additional peace of mind. The person I was connected with was friendly and very helpful - overall it was worth it.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 5349