TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Horrific experience! I bought turbotax from Sam's club, it says it right on the CD that the file is included. Turbotax software did not let me file and asked for payment. Called Intuit, first was unable to help. Second charged me $50.83 but I was still unable to file. The software was asking for $20 to file. Representative claimed she'll credit the $50.83 after unlocking my software. She wasn't able to unlock or refund. Now I've paid twice yet am unable to file still. Called again, spent 2 hours on the phone with CPA who spoke to tier2 and sent a link to download state. Now it's asking for $25 instead of the original $20. Mind you, I've paid twice already... UGh.
Date published: 2022-03-01
Rated 5 out of 5 by from GREAT, SIMPLE, AND EASY USE TURBO TAX EACH AND EVERY YEAR GREAT PROGRAM AND SO SIMPLE TO USE
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax was so easy! I don't have to worry about begrudgingly doing my taxes every year. I enjoy the ease of use and the detailed questions w/explanations!
Date published: 2022-03-01
Rated 5 out of 5 by from Amazing and very helpful Very engaged with you while helping and they made sure that my taxes were done right
Date published: 2022-03-01
Rated 5 out of 5 by from Turbotax explain a lot I was worried at first but everything was clearly explained to me.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax was wonderful Very easy to use. It was so simple that a child could use this.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is great! The filing process was easy and quick! It took all the stress away.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is awesome No issues at all would use again hassle free thanks
Date published: 2022-03-01
Rated 5 out of 5 by from VERY CONVENIENT, THANKS Very Convenient, Thanks. Appreciate your service. See you next year.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is GREAT!!! Our tax preparer Jacqueline was fantastic to work with. She was very responsive with all my questions and responded quickly. She is the reason I will be using Turbo Tax again!!!
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5348
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrific experience! I bought turbotax from Sam's club, it says it right on the CD that the file is included. Turbotax software did not let me file and asked for payment. Called Intuit, first was unable to help. Second charged me $50.83 but I was still unable to file. The software was asking for $20 to file. Representative claimed she'll credit the $50.83 after unlocking my software. She wasn't able to unlock or refund. Now I've paid twice yet am unable to file still. Called again, spent 2 hours on the phone with CPA who spoke to tier2 and sent a link to download state. Now it's asking for $25 instead of the original $20. Mind you, I've paid twice already... UGh.
Date published: 2022-03-01
Rated 5 out of 5 by from GREAT, SIMPLE, AND EASY USE TURBO TAX EACH AND EVERY YEAR GREAT PROGRAM AND SO SIMPLE TO USE
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax was so easy! I don't have to worry about begrudgingly doing my taxes every year. I enjoy the ease of use and the detailed questions w/explanations!
Date published: 2022-03-01
Rated 5 out of 5 by from Amazing and very helpful Very engaged with you while helping and they made sure that my taxes were done right
Date published: 2022-03-01
Rated 5 out of 5 by from Turbotax explain a lot I was worried at first but everything was clearly explained to me.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax was wonderful Very easy to use. It was so simple that a child could use this.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is great! The filing process was easy and quick! It took all the stress away.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is awesome No issues at all would use again hassle free thanks
Date published: 2022-03-01
Rated 5 out of 5 by from VERY CONVENIENT, THANKS Very Convenient, Thanks. Appreciate your service. See you next year.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is GREAT!!! Our tax preparer Jacqueline was fantastic to work with. She was very responsive with all my questions and responded quickly. She is the reason I will be using Turbo Tax again!!!
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5348